Haier automatic washing machine bought for 2 months, there is a problem with the computer board, can

According to the national three guarantees regulations, you have passed the return period, can not be returned, can only repair, unless it is the manufacturer can not be repaired can be replaced.

Three guarantees of responsibility time.

1 "7 days" provisions: within 7 days from the date of sale, if the product has a performance failure, the consumer can choose to return, exchange or repair.

2 "15 days" stipulates: within l5 days from the date of sale, if the product fails in performance, the consumer can choose to replace or repair the product.

3. The "Three Guarantees Validity Period" stipulates that the "Three Guarantees" validity period is calculated from the date of issuance of the invoice. In the first batch of L8 commodities released by the state to implement the "three guarantees", such as color TVs, watches, etc., the "three guarantees" validity period, the whole machine is half a year to one year, and the main components are one to three years.

If the product is repaired twice within the validity period of the "Three Guarantees" and still cannot be used normally, the consumer can replace the product with the same model and specification or return it according to the relevant provisions with the repair record and certificate, and the validity period of the "Three Guarantees" shall be deducted from the time occupied by the repair and no spare parts to be repaired. The validity period of the "three guarantees" after the exchange will be recalculated from the date of exchange.

4 "90 days" and "30 days" provisions: within the validity period of the "three guarantees", because the manufacturer has not made the best spare parts, more than 90 days from the date of repair, the repairer shall indicate in the repair status, and the seller will exchange the same model and specification products for consumers free of charge. If the repairer repairs for more than 30 days due to its own reasons, it shall exchange the product of the same model and specification for the consumer free of charge, and the cost shall be borne by the repairer.

5.30 days" and "5 years" provisions: the repairer shall ensure that the repaired product can be used normally for more than 30 days, and the manufacturer shall ensure that the spare parts that meet the technical requirements will continue to be supplied within 5 years after the product is discontinued.

6 The new three guarantees regulations will be implemented from August 25, l995, and consumers have the right to require sellers, repairers, and producers to bear the responsibility of the three guarantees when purchasing products listed in the three guarantees catalog after that date. For products purchased before August 25, 1995, they can only continue to be implemented in accordance with the "Three Guarantees Regulations for Some Domestic Household Appliances" issued in 1986.

to exchange.

What else do you want to return, dream, my motor burns twice, and I won't return it.

You can go to the merchant and ask if you can return it, it is different for each store.

Washing machine is a cleaning appliance that uses electrical energy to produce mechanical action to wash clothes, and is divided into two categories according to its rated washing capacity: household and collective.

China stipulates that the washing capacity of less than 6 kg belongs to the household washing machine: the household washing machine is mainly composed of a box, a washing and dehydration bucket (some washing and dewatering buckets are separated), transmission and control systems, etc., and some are also equipped with heating devices. Washing machines generally refer to the use of water as the main cleaning liquid, as opposed to the use of special cleaning solutions, and the dry cleaning that is usually carried out by a dedicated person.

From a national perspective, the current penetration of China's washing machine market has exceeded 76%, of which the urban market has exceeded 96%, and the rural market has also exceeded 53%; With the country's policy of sending household appliances to the countryside and expanding domestic demand, washing machine companies have set their sights on the rural market with greater consumption potential.

In the next few years, the growth space of China's washing machine market demand will mainly come from: the first demand based on urbanization and rural markets, and the renewal demand based on consumption upgrading in the urban market; The overall washing machine market demand will continue to maintain a moderate growth trend in the next few years.

It depends on the size of the fault, if it is a relatively large fault, and the seller cannot repair it, then he has to return it or replace it with a new one. If it's a minor fault and someone can fix it for you, then they will definitely not return it to you.

You can do a return--

Big e-commerce is OK!

Not necessarily, depending on how long it has been.

Provisions on the Responsibility for Repair, Replacement, and Return of Some Goods".

Article 9 Within 7 days from the date of sale, if the product fails to perform, the consumer can choose to return, exchange or repair. When returning the goods, the seller shall refund the payment at one time according to the invoice, and then recover from the producer and supplier according to the law or handle it according to the purchase and sale contract.

Article 10 Within 15 days from the date of sale, if the product fails to perform, the consumer can choose to replace or repair the product. When exchanging goods, the seller shall exchange the product of the same model and specification for the consumer free of charge, and then recover from the producer or supplier in accordance with the law or handle it according to the purchase and sale contract.

Look at what your after-sales service is written, generally speaking, it does not support returns, but maintenance is still possible.

Summary. The regulations of Haier washing machines in the "three guarantees": 1. Seven days regulations:

Within 7 days from the date of sale, if the product fails to perform, the consumer can choose to return, exchange or repair; 2. Fifteen-day provisions: within 15 days from the date of sale, if the product fails in performance, consumers can choose to replace or repair it; 3, the validity period of the three guarantees: "three guarantees" validity period from the date of delivery, in the first batch of the implementation of the "three guarantees" issued by the state of the 18 kinds of goods, such as color TV, watches, etc. "three guarantees" validity period, the whole machine is half a year to one year, the main components for one year to three years, in the "three guarantees" validity period to repair twice, still can not be used normally of the product, consumers can be with the repair records and certificates, the same model and specifications of the product or according to the relevant provisions of the return.

If there is a quality problem, you can return the goods, and the quality of the issue of Fu Heng needs to be issued by the after-sales inspection certificate, and then the special can be sold by the affiliated business, and the seller realizes the return procedure.

I'm still a little confused, can you be more detailed?

The provisions of Haier washing machines in the "Three Guarantees": 1. Seven-day regulations: within 7 days from the date of sale, if the product fails in performance, consumers can choose to return, exchange or repair; 2. Fifteen-day regulations:

Within 15 days from the date of sale, if the performance failure occurs, the consumer can choose to replace or repair the product; 3, the validity period of the three guarantees: "three Zheng big package" validity period from the date of delivery, in the first batch of the implementation of the "three guarantees" issued by the state of the 18 kinds of goods, such as color TV, watches, etc. "three guarantees" validity period, the whole machine is half a year to a dry year, the main components for one to three years, in the "three guarantees" validity period to repair twice, still can not be used normally products, consumers can be repaired with repair records and certificates, the same model and specifications of the product or according to the relevant provisions of the return.

OK.

If there is no reason to return or exchange the goods within 7 days, it can only be repaired after three packs, and cannot be returned or exchanged.

Haier washing machine:

Energy saving: The electricity consumption of the whole process is about 5kg, which is 20% less than the A-level national standard.

Environmental protection: noise reduction, frequency conversion noise reduction of 10 decibels, healthy, really no need for laundry detergent, care, protect the environment.

Environmentally friendly without laundry detergent, using membrane chemical electrolysis electrodialysis patented technology, tap water is electrolyzed into weak alkaline water and weak acidic water.

Frequency conversion technology is adopted. According to the different washing materials, the washing speed and dehydration speed can be adjusted, so that the washing speed is 180 revolutions per minute and the spinning speed is 300 per minute900 rpm optional, better protection of clothes, easy washing of cashmere, blankets.

Synchronous washing technology is used. The inner barrel and the wave wheel rotate in the same direction synchronously, without damaging cashmere and blankets.

It is possible to comply with the regulations, but some sellers may not enforce them.

Yes, the state has relevant regulations.

There is no such service in the mall.

It's okay to buy it on **, but it's difficult to buy it in a physical store.