Buy a Lenovo notebook in the mall for 6 days, can you return it if the heat dissipation is not good?

Dear Lenovo users, Hello.

If there is a quality problem, it can be returned. However, it is recommended that you negotiate with your dealer to resolve this issue.

IDEA Forum.

Think Forum.

Lenovo Community.

Of course, you can, enjoy the three guarantees, you can take the regular invoice issued by the regular shopping mall.

Yes, it will be refunded within 7 days.

No, if you were the boss, would you do that? At most, I can help you change the heat dissipation one, and it shouldn't have passed the warranty period!

It should be 7 days to return and exchange, and if you want to return it, hurry up.

Electronic products are a little hot when they are first used.

There is no problem with the computer, and it cannot be returned.

The three-pack method is as follows:

1 "7 days" provisions: within 7 days from the date of sale, if the product has a performance failure, the consumer can choose to return, exchange or repair.

2 "15 days" provisions: within 15 days from the date of sale, if the product has a performance failure, the consumer can choose to replace or repair the product.

3. The "Three Guarantees Validity Period" stipulates that the "Three Guarantees" validity period is calculated from the date of issuance of the invoice. In the first batch of L8 commodities released by the state to implement the "three guarantees", such as color TVs, watches, etc., the "three guarantees" validity period, the whole machine is divided into six months to one year, and the main components are one to three years.

If the product is repaired twice within the validity period of the "Three Guarantees" and still cannot be used normally, the consumer can replace the product with the same model and specification or return it according to the relevant provisions with the repair record and certificate, and the validity period of the "Three Guarantees" shall be deducted from the time occupied by the repair and no spare parts to be repaired. The validity period of the "three guarantees" after the exchange will be recalculated from the date of exchange.

4 "90 days" and "30 days" provisions: within the validity period of the "three guarantees", because the manufacturer has not made the best spare parts, more than 90 days from the date of repair, the repairer shall indicate in the repair status, and the seller will exchange the same model and specification products for consumers free of charge. If the repairer repairs for more than 30 days due to its own reasons, it shall exchange the product of the same model and specification for the consumer free of charge, and the cost shall be borne by the repairer.

5.30 days" and "5 years" provisions: the repairer shall ensure that the repaired product can be used normally for more than 30 days, and the manufacturer shall ensure that the spare parts that meet the technical requirements will continue to be supplied within 5 years after the product is discontinued.

6. The new three guarantees regulations came into effect on August 25, 1995, and consumers have the right to require sellers, repairers, and producers to bear the responsibility of the three guarantees for the purchase of products listed in the three guarantees catalogue after that date. For products purchased before August 25, 1995, they can only continue to be implemented in accordance with the "Three Guarantees Regulations for Some Domestic Household Appliances" issued in 1986.

Dear Lenovo users, Hello.

Dear Lenovo users, Hello.

There is no reason to return the goods, but there is a quality problem that can be returned.

If there is no hardware problem, it is generally not replaced.