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1. The behavior of property management services is not standardized. Although the city has set up a public utilities management office to manage the property industry very early, many policies and regulations have also been introduced, such as the "Beizhen City Property Management Measures" for the city's property management.
Guidance and constraints, but due to the extensive and complex nature of the property, the management and training of property management enterprises in our city is far from enough, and there is a widespread phenomenon that the hired personnel have not obtained the relevant property management certificate, and the overall quality of the employees is not high enough, and the service level is uneven. Most of the property management enterprises have non-standardized, inadequate services and poor service quality.
2. The rate is not uniform, and the charging rate of property management services in the old community is low. From the perspective of property management service fees, it ranges from 1 yuan per square meter to January per square meter. From the point of view of the collection rate of property management fees, the collection rate is high, such as "Gangyu Garden" reached 98, and some old communities have a low charging rate, and even more have no property, but the owners themselves pay a little fee, which is used as a garbage cleaning and hiring to clean the stairs Labor costs, resulting in many reasons for the difficulty of charging, one is that the service quality of property management enterprises is not in place.
Second, the economic affordability of low-income groups is limited. Third, the problems reported by the owners were not solved in a timely manner, which caused dissatisfaction among residents and affected the payment of fees. Fourth, the owner's consumption concept of property management services has not yet been fully formed.
Fifth, the standards of each community are different, and the high fees are not worth it compared with the low fees, and they are unwilling to take the initiative to pay the fees.
3. It is difficult to form the owners' meeting and the owners' committee and the operation is not standardized. The owners' committee refers to a non-governmental organization composed of representatives of owners in the property management area, representing the interests of owners, reflecting the wishes and requirements of owners to all parties in the society, and supervising the management and operation of property management companies. It is understood that most of the city's silver cavity communities have not set up owners' committees, and some problems are only reflected to the property by individual owners in private, rather than representing collective demands.
The reasons for this phenomenon are: First, most owners do not know.
Enough, the new community facilities and management are better, and most people think that it is not necessary; Some of the old communities were developed earlier, when there was no special property, but the developer managed it, due to the low profit or low charging rate and other reasons, the community was abandoned, resulting in the phenomenon of no property management, and the owners thought that the owners' committee was more unnecessary, resulting in the delay in the owners' meeting. Second, some communities are large-scale, have a large number of owners, and most of them are not familiar with each other, so it is difficult to organize owners to conduct elections, decision-making and other affairs. Third, the owners' sense of participation is not strong, even if there is an owners' committee, its members are complex, the personnel are uneven, and there is a lack of "capable, prestigious, and good coordination" organizers.
Fourth, although some individual community owners' committees have been established, their operation is not standardized enough, the management mechanism is not sound, and they cannot really play their role.
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Writing a property project observation report can be done by following these steps:
1. Introduction: At the beginning of the report, briefly introduce the background information of the property project observed, including the project name, location, scale, type and other basic information.
Provide why the observation was made and a description of the importance of the project.
2. Observation Object:
Describe the characteristics of the specific property project being observed, including information on the building structure, use, facilities and equipment, etc.
If it is an observation and comparison of multiple property projects, you can give a brief introduction to each project.
3. The content and purpose of the inspection:
List the specific contents of the observation, such as building appearance, landscaping, security facilities, public areas, management services, etc.
Explain the purpose of each observation, i.e., why you are observing these aspects and what the goal of the observation is.
Fourth, the method of observation:
Explain the observation methods and techniques employed, such as field trips, note-taking, photographing, etc.
If needed, explain the tools and equipment used and explain their effectiveness and reliability.
5. Observations:
State the results and findings of each observation in detail, describing them in an objective, accurate manner.
It can be presented and explained in the form of text, ** or ** to increase readability and clarity.
For each observation, supporting materials such as relevant data, examples, case studies, etc. can be provided.
6. Conclusions: Summarize the observations in the report and concisely state the main findings and impressions.
Based on the observations, point out the strengths, problems, and suggestions for improvement of the property project.
7. Suggestions and suggestions for improvement:
Based on the observations, we propose targeted recommendations and improvement measures to improve the management and service quality of the property project.
Recommendations should be specific, feasible, and provide solutions and implementation steps as much as possible.
8. Conclusion: Summarize the main content and purpose of the report, and re-emphasize the importance and value of the project.
When writing a property project observation report, it is necessary to pay attention to presenting the observations objectively, accurately and clearly, and avoid subjective bias and exaggeration. At the same time, try to provide feasible suggestions and improvement measures to help improve the management and service level of the property project.
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