What do you need to learn to be a merchandiser?

What does a merchandiser do?

1. Analytical ability. Analyze the characteristics of customers and the composition of products to facilitate the development of customers.

2. Ability. It can meet the needs of customers, the production capacity of enterprises and the situation of materials, and facilitate the arrangement of orders, production and delivery.

3. Expression ability. Good at communicating with customers in words and language.

4. Professional knowledge. Be familiar with the products you are copying. Understand the characteristics of raw materials, ** and ingredients of the product. Know the features, style, quality of the product. It is convenient to communicate with customers and production personnel.

5. Ability to work with people. Mingle with the personnel of each department to make them consciously fulfill customer orders.

6. Interpersonal relationships.

Ability to process. Handle the relationship with customers, superiors, colleagues, and personnel from other units. Use them to accomplish what you want to do.

7. Legal knowledge. Knowledge of contract law.

Negotiable Instruments Law, Economic Law.

and other legal knowledge related to merchandising work. Know the law, abide by the law, understand the law, and use the law.

The main job content of a merchandiser:

1. Arrange proofing in time. According to the customer's requirements, the proofing list should be listed in detail.

After the sample is completed, the sample should be carefully reviewed, and before sending, it must be photographed and stored in the computer file. If it is a new customer, whether the sample is charged to the customer, how much Fengxian charges, and whether the courier fee is prepaid or collected, you need to consult the manager, and the manager will decide. The general principles are:

If it is a small quantity of samples, the samples are free and the freight is collected.

2. Strictly grasp the "nuclear price list" and accurately quote the US dollar sales**. Under normal circumstances, as long as you master two kinds of nuclear price lists, one is the "general ** nuclear price list", and the other is the "import processing nuclear price list".

3. Actively keep in touch with customers and encourage customers to place orders as soon as possible. After the sample is sent to the customer, you should check whether the customer has received the sample on the express delivery page, and after confirming that the customer has received the sample, you should immediately send a letter to the customer, and very politely ask the customer about the customer's evaluation of the sample, and ask the customer if there is any possibility of placing an order.

4. After the customer places an order, the salesman should sort out the Chinese order at the first time and immediately send it to the relevant departments.

5. Follow up with customers. In particular, those who have already become interested in our products and are interested in purchasing them will follow up. A series of activities aimed at concluding business and signing contracts. Call a salesman or business assistant to the outside world.

1. The merchandiser should do a good job as a salesman: the job of the merchandiser is not only to passively accept orders, but to take the initiative to carry out business development, implement sales follow-up to prospective customers, and achieve the goal of achieving orders, that is, to carry out business copying.

2. Merchandisers should do a good job as business assistants: Merchandisers also play the role of assistant to the business manager in many cases, and they assist the business manager in receiving, managing, and following up customers.

3. The merchandiser should do a good job as a coordinator: the merchandiser should track the delivery of the products ordered by the customer, that is, the production tracking. The main points of tracking are production progress, customs declaration of goods, shipment, etc.

Therefore, in a small business, merchandisers wear many hats, being both an internal clerk, a production planner, a material controller, and possibly a buyer. In large enterprises, on behalf of the business department of the enterprise, it urges the manufacturing department to ask for goods and track the shipment.

The merchandiser is the person who follows up the list, and the task is to make the products involved in the list on time, in quantity and in quality. The key is to "follow".

Therefore, the content of the work is mainly to confirm the progress, assist in removing obstacles, require quality, verify the quantity, solve after-sales problems or transfer them to other after-sales departments to solve, etc. This "order" may be a purchase order, a sales order, or another order.

You need to know that the list is a follow-up clue, but if you want to complete it on time, in quantity and according to quality, you will encounter many problems, such as: schedule problems, quantity inconsistencies, etc., you need to report to your superiors and put forward suggestions to solve them, and you need to integrate available resources to help the list be implemented in place.