What are the different types of customer personalities?

Customer personalities can be divided into the following four types:

1.Tiger type: outgoing, decisive, efficient, authoritative, strong decision-making, not good at dealing with people.

2.Peacock type: likes to communicate with people, is outgoing, optimistic, enthusiastic, and loves to express himself.

3.Owl type: Introverted, organized, analytical, likes to make things clear.

4.Koala type: introverted, quiet, enduring, analytical.

The above are the four types of customer personalities, and I hope it can help you.

Summary. Dear Hello I am glad to answer for you, the five types of rational customers are sensible: 1. Rational, principled and regular; 2. Task-oriented customers:

If you give me a task, I will do it; 3. Greedy customers: the purpose is very strong 4. Owner-oriented customers: what they care about is the best combination of quality and service 5. Meritorious customers (customers who love to brag and show off).

Dear Hello I am glad to answer for you, the five types of customers are sensible customers: 1. Rational, principled, and regular; 2. Task-fighting customers: I will do it if you give me a task; 3. Greedy customers:

The purpose of xing is very strong 4, the owner of the customer: what I care about is the best combination of quality and service 5, the base of the ant to grab the power of the customer (love to brag and love to show off the customer).

Kiss. One of the most common types, calm, even conservative, considering the problem so comprehensive that it is suffocating, and will go through various possible channels to grasp the information of the uncracked orange mess product, after full market research, not to mention the product, a few ** can even find out where your home is located.

Customers can be divided into four types:

The first type of customers who are interested in making a purchase, which is the favorite category of users who do sales. For this type of user, they will generally actively communicate with each other, and after gaining a certain degree of trust from users, they can enter the next stage;

The second type is the considerate and hesitant customer. Although it is necessary to communicate with such users, there will not be too many marketing products, so we must first understand the needs and interests of customers and narrow the distance with customers;

The third type of users are customers who do not buy for the time being;

The fourth category is customers who definitely don't buy. In the communication, we must eliminate the psychological defense of the customer, and then understand the reason why the customer does not buy, and summarize the experience.

The upstairs explanation is quite classic and practical. Because those are arguably 100% of the situation you are facing in the moment. There is no one criterion for judging the personality of a customer, so let's just classify and estimate thousands of people.

If you want to judge, you should judge from many aspects such as the other person's words, attitude, hobbies, clothing, and even the small things placed on the table. For example, 1 person likes to make decisions, you just need to provide what you can offer and wait for him to decide.

Don't be subjective in pushing other people's decisions. Because these people have developed a habit of giving orders. 2 The words of professional technicians are silent, of course, there are lively ones, you have to understand that these people will have a sense of self-accomplishment in technology, you have to deal with him from the technical point of view, and lower your position to ask him.

3 On the one hand, the middle level can manage the technical personnel, but on the other hand, he has to obey the orders of the high-ranking people, so you have to judge his personality for yourself.

No one can tell you how to judge, because people have different experiences and different knowledge, and even if there are criteria for judgment, they are all macroscopic things. For example, if there are children and lovers on the table, then this person is more family-oriented. If there are some feng shui items on the table, then you subconsciously believe in those feng shui theories, and you can also judge the clothes you wear.

Dark or black shirts and crisp pants indicate that the character is more decisive and capable. There are too many, you have to try to understand a character's impossible, because you are not his husband or wife or confidant, you can only find a character entry point, so it is relatively easy.

Customers are affected by factors such as sex, age, and personality, and their reactions to the same product are also different. Therefore, operators should treat customers differently from person to person.

In the instructions for salesmen, there is a rule: as long as you treat customers according to their conditions and guide customers to buy, any problem in the sales of the mall can be easily solved.

1) Treat extroverted customers.

Don't argue, listen to them.

2) Treat indecisive customers.

Be patient and persuasive, be well-founded and persuasive.

3) Treat stingy customers.

Let him be satisfied first, let him feel that he has taken advantage of it, and he will not be careless when buying goods.

4) Treat customers who are straightforward and quick to talk.

Follow the customer's words to persuade and only say the main point.

5) Treat chronic customers.

Work slowly and carefully, and you can't be in a hurry.

6) Treat picky customers.

Listen patiently to the customer's speech, and should not be disgusted or refuted.

For customers with different personalities, operators should adopt different methods of reception and rough search. Only in this way can we win the trust of our customers. Calendar.

Summary. 2 Safety psychology.

Once the basic physiological needs have been satisfied, people will pursue a higher level, the need for safety. The psychology of pursuing security includes two aspects: obtaining security and avoiding insecurity. Therefore, when customers buy consumer goods, they will pay attention to whether the product will bring a sense of security to themselves and their families, or what unsafe threats can be avoided.

This kind of safety psychology is more prominent in some sales areas, such as the consumption of medicines, health care, household appliances, insurance business, etc. The reason why people buy anti-theft doors, fire extinguishers, various insurances, and health care products is out of the psychological need for safety, to avoid their physical and mental health, and life safety to be harmed.

Which or which of the 8 different types of consumer psychology do you think the customers with the above reactions belong to? If you're an agent agent, how would you deal with these four types of responsive customers?

Hello, which 4 are they?

This one. Hold on.

1 Customers with a lot of practical psychology, their purchase behavior pursues the actual effect of the product, that is, pays attention to the use value of the product for themselves. According to the famous psychologist Maslow's hierarchy of needs theory, we can know that the lowest level of human needs is physiological needs, that is, to meet the basic needs of human survival, food, clothing, housing, use, and transportation, and then we can pursue a higher level. It can be said that most of people's energy is focused on basic physiological needs, so the pursuit of practicality is also the most common consumer psychology of people.

2 After the basic physiological needs of safety psychology are satisfied, people will pursue a higher level, that is, safety needs. The psychology of pursuing security includes two aspects: obtaining security and avoiding insecurity. Therefore, when customers buy consumer goods, they will pay attention to whether the product will bring a sense of security to themselves and their families, or what unsafe threats can be avoided.

This kind of safety psychology is more prominent in some sales areas, such as the consumption of medicines, health care, household appliances, insurance business, etc. The reason why people buy anti-theft doors, fire extinguishers, various insurances, and health care products is out of the psychological need for safety, to avoid their physical and mental health, and life safety to be harmed.

3 Cheap psychology: Good quality and low price are the goals that many people pursue in shopping. This is the most common and common consumer psychology in daily life, and most people hope to be able to exchange the least amount of effort for the most return and get the maximum use value. Under the effect of this consumer psychology, customers will be more sensitive to the first reaction of goods in the process of consumption.

When choosing the same product, if the quality of each other is not far apart, customers tend to prefer to choose the product with the lowest quality.

What should an agent do?

Explanations should be given patiently.

Come up with a solution.

Ok, thanks <>

You're welcome <>