Neither the internal memory card nor the external memory card of the Lenovo A789 can be used10

We apologize for the inconvenience.

Your situation may be caused by an application or system abnormality, here it is recommended that you first go to the system settings - storage, to check whether the memory card information is displayed normally;

If it can be displayed normally, it is recommended that you find File Management through System Settings - Application - All, view and clear the data and try it;

If it doesn't display properly, it may be a system abnormality, and it is recommended that you try to use a factory reset, you can find the corresponding option through System Settings - Backup & Reset. Since restoring factory settings will erase the original data information, it is recommended that you make a backup first, you can use the cloud service for cloud synchronization or you can back up the data on the computer through the Le Assistant, you can visit the cloud service official**.

Hele assistant official**.

If this problem persists after recovery, it is recommended that you contact a Lenovo authorized repair site in time to have it tested and maintained by an engineer, and you can access it.

Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

Grid card. If it doesn't work, flash the machine.

Dear users, hello!

Sorry for the impact on your use, if your device is inserted into the memory card, it will be reflected in the fuselage menu (System Settings - Storage) after normal identification, if it cannot be reflected normally, please use the following steps to perform a simple troubleshooting attempt to solve:

1.Your device supports a maximum of 32G micro SD card (TF card), it is recommended that you check whether the memory card can be used here;

2.If the memory card is not in good contact, it is recommended that you shut down and re-insert the memory card to see if it can be used normally.

3.It is recommended that you try to format the memory card again in FAT32 format.

4.If the memory card itself is abnormal or compatible, it is recommended that you use other memory cards for comparison, if other memory cards can be recognized, it is recommended that you replace the memory card.

5.If the above operations cannot determine or improve the problem, please back up the fuselage data and perform a factory reset (menu path: System Settings - Backup and Reset - Factory Reset) and observe the attempt.

If the problem still cannot be effectively solved, it cannot be ruled out that it is caused by the failure of the fuselage card slot or other components, we recommend that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.

Inquire about authorized maintenance sites on the official website.

The default is to use a built-in memory card.

Let's open it with the RE Manager.