What s going on with a Samsung laptop that is connected to the internet but doesn t work?

Dear Samsung users, according to your description, it is recommended that you:1

Check whether the two ends of the network cable are connected correctly and securely. 2.Refer to the router manual to reset and try to connect again.

3.Check whether the indicator light flashes at the network cable connection of the router, if not, it means that there is a problem with the interface or network cable. 4.

Check whether the IP address, gateway, subnet mask, DNS server and other parameters are correctly assigned, if your router adopts automatic allocation, then select automatic acquisition; If the router assigns a fixed IP address, enter the parameters manually. If this does not solve your problem, it is recommended that you send your machine to a Samsung authorized service center for testing. Samsung's Authorized Service Center Address.

The screen brightness cannot be adjusted due to the lack of shortcut software or a problem with the graphics card driver

1.Reinstall the shortcut software. (Easy Display Manager or Easy Settings).

2.If updating the shortcut software does not work, you need to re-drive the graphics card.

3.If the reinstallation of the shortcut software and graphics card driver does not work, it is recommended to back up important data and reinstall the operating system.

4.If it is invalid, it is recommended to bring the purchase invoice, repair card and machine to the authorized service center for testing and judgment.

Try the following:

1. Device Manager, right-click on the wireless network card - Properties, and change the default to 20 40 MHz.

2. Open the Network and Sharing Center - Top Left Corner - Manage Wireless Network, pop up the relevant icon, and right-click the previous wireless network - Delete Network.

3. After deleting, reconnect the wireless router, enter the user name and password, and then pop up the window, be sure to select Public.

This situation is generally due to the installation of some domestic optimization software for "optimization" or "garbage clearance", resulting in the driver of the wireless network card being disabled or lost.

with the network. If your computer's wireless network shows a message that is not connected - connection is available, it means that you are not connected to the wireless network correctly, and it is recommended to follow the following methods:

Click the network icon in the lower right corner, find the wireless network that prompts the megafile of the information, left-click will appear "Connect" button, click on the connection, if the wireless has been encrypted, you will be prompted to enter the password, enter the correct IP address to connect to the network normally.

In addition, it is recommended that you change the IP address acquisition method to "Automatically obtain", and the setting method is as follows: Control Panel - > Network and Internet Connection - > Network Connection - > Local Connection > Right Click - > Properties > Double-click Internet Protocol 4 to change the IP acquisition method to "Automatically obtain IP address".