-
Communication skills with patients at work:1. Greet them every time you meet them in the hallway.
2。Don't call them by the name of the disease they have or the bed number, but try to remember their name as much as possible. 5。
7。When talking about preoperatively, put accidents and complications.
It's all said, but in the end, these are only possible, not necessarily happening, and we will do our best to do it, please trust us. 8。General anesthesia.
Before the surgery, you will recheck in the ward that all the preoperative preparations have been completed. 10。Local anesthesia.
When the patient finished the operation, he removed the operation sheet in time and said to him: You have cooperated well and worked hard. 11。Whenever possible, go out of the operating room with the patient. 13。For patients who operate on their own, try to change the dressing for the first time by themselves.
-
The day before the operation, the hospital communicated thoroughly with the patient's family, including the emergency situation that may occur during the operation, and many problems that may arise during the operation, all of which were said to the family, clearly, the hospital tried to say that the condition was very dangerous when communicating with the patient's family, but when he communicated with the patient before the operation, it was not like that, the doctor would comfort the patient, this operation is a minor operation, and it will not bring the patient after-surgery, it must be very smooth, so that the patient can rest assured, do not be afraid, the operation will certainly be successful, and the doctor must comfort the patient.
-
For the person who is about to undergo surgery, you should patiently comfort him, tell him that the surgeon is an authoritative master, and will definitely do a good job and be safe, and tell the patient to rest assured. Second, there will be no pain, if you are in a good mood and cooperate with a good doctor, the operation will be successful!
-
First of all, we should care about the patient and know what the patient is worried about at the moment, most patients are afraid, nervous, and worried. Mainly for this state of mind, give encouragement, explain the general process of surgery, postoperative recovery, and eliminate worries.
Secondly, there can be appropriate body movements, handshakes, hugs, etc., to increase the patient's sense of security. The voice of the language is soft, so that the patient is moved to be cared for and valued, let go of the burden in his heart, and cooperate with the operation.
-
The first thing to know about your relationship is to know about it.
Then you can give targeted answers.
It is generally comfort-oriented.
-
For patients who are about to go to the operating table, you can look at the condition of the patient, the condition after the operation, as well as the precautions such as diet and hygiene that need to be paid attention to during the operation. Sometimes, in order to relieve the pain and stabilize the condition, you can do ideological work, and even include family members in the scope of ideological work. In this way, the patient's mood is stabilized, and the operation is performed as soon as possible, which speeds up the postoperative recovery.
Therefore, for a patient who is going to the operating table, you can communicate with him in multiple ways.
1. How to talk to others skillfully.
When you're talking to someone, choose the topic they're most interested in. What topics are they most interested in? It's themselves! >>>More
Answer: How to apply emotional marketing in the sales process? >>>More
Why doesn't anyone like to listen to me???
When asking this question, think first, why do others listen to you? >>>More
1. Learning to communicate with the masses is only when we face the masses directly, talk to the masses together, mingle with them, care about their interests, and understand their weal and woe, can we truly ensure that power is used by the people, feelings are related to the people, and benefits are sought by the people. For a long time, many party members and cadres did not understand this truth, and they weakened their ability to deal with the masses, and even became estranged and even antagonistic from the masses. >>>More