The Samsung A5 phone can t be turned on, plug in the charger to turn it on

Samsung A5 mobile phone can't turn on, plug in the charger to turn on, it may be caused by third-party software, or it may be a battery and other accessories failure, it is recommended to try the following operations:

1.Connect the phone to the original charger and charge it for a while, then try to turn it on.

2.Some machine batteries are removable, it is recommended to remove the battery and use a cotton swab to wipe the battery contacts to try. If it doesn't work, replace it with another original battery.

3.Try again after removing the SIM card or SD card.

If the problem persists, it is recommended to bring the purchase invoice, repair card and mobile phone to the local Samsung service center for inspection by a professional engineer.

If your phone won't charge, try it

1.Use the original charger and data cable to connect to the power supply for charging.

2.For mobile phones with detachable batteries, you can turn off the battery and use a cotton swab to clean the battery contacts and the charging port of the mobile phone.

If the above methods do not solve the problem, please bring the purchase invoice, repair card and machine to the Samsung service center for inspection.

The phone won't charge for the following reasons:

1.Problems with mobile phones.

The charging problem inside the mobile phone itself needs to take the mobile phone to a designated national warranty point for inspection and maintenance.

Before sending it in, you must first make sure that it is really a problem with your phone. Try it with the same model of good mobile phone battery and charger, if you use someone else's battery to load your phone with your own charger, it still doesn't work, then use someone else's charger to try it together, the result is still not good, that is, there is a problem inside your own mobile phone, and you have to send it for maintenance!

2.Charger issues.

If you use the replacement method mentioned above, you can charge it after replacing it with someone else's charger, that is, your own charger is broken, if there is a warranty, repair it as soon as possible, and if not, send it to the after-sales service point of your brand mobile phone to pay the manufacturer to help you repair it. Because the manufacturer is more aware of its own products, the maintenance will be guaranteed, do not send it to the street stall shop to repair.

3.Battery issues.

If it can be charged normally after replacing it with another good battery, then it is your battery problem. In the case of determining that there is a problem with your phone battery, first take out your phone battery and observe if there is any swelling and bulging? Is there any rust in the metal contact area?

If the drum is issued, it means that there is a problem with the battery cell and it has been damaged; Or it means that the battery life of the mobile phone has reached the end of the cycle; Or the battery's protective circuit board is faulty.

Hello dear Samsung users:

Based on your description, it is recommended that you try the following:

1.Shutdown charging test.

2.Replace the charging position to rule out intermittent contact caused by poor contact with the socket.

3.If conditions permit, replace the spare charger for testing. Or send it for repair and testing.

4.When the phone is turned on and charged, if the mobile phone is equipped with a third-party plug-in such as a charging doctor, it is recommended to test it after uninstalling it.

5.Check whether there are foreign objects in the charging interface of the mobile phone, such as liquid ingress and debris that cause poor contact between the charging interface of the mobile phone and the charger, if this situation is recommended to be repaired as soon as possible.

6.Back up your phone's data (book, SMS, etc.) and factory reset your phone (go to phone settings - reset - factory reset).

Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.

After the factory reset, it is OK to update the system.

Hello dear Samsung users:

According to your description, there are many factors that cause the phone to not turn on, such as the battery, the phone's software, and the hardware. We recommend that you try the following:

1. Replace a mobile phone battery of the same model for testing or send the battery to the nearest service center for testing.

2. Take out the battery, clean the metal contacts of the battery and the metal contacts of the mobile phone with an eraser, and then press the power button to try.

3. Take out the SIM card and SD card at the same time, and then press the power button for more than 10 seconds to test whether it can be turned on.

The phone can't be charged to power the solution:

1. First of all, the mobile phone system is faulty, which causes problems with the battery level display. This kind of problem is the easiest to solve, you can directly shut down and restart, which is equivalent to data refresh, and the general power display will return to normal.

2. Secondly, the charger is faulty. This malfunction is the main reason why the phone cannot be charged. So how to judge the quality of the charger.

It's actually very simple, try it with another charger. If it can be charged, then it can be concluded that the charger is faulty. When you encounter this kind of problem, you have no choice but to buy another charger.

3. Third, the charger and the mobile phone are in poor contact. This is also a common situation where the charger is not plugged in properly due to carelessness on the part of the phone user. The solution is simple, it is to switch sockets back and forth.

4. There are quality problems in the mobile phone itself. If you buy a copycat phone, then there is a high probability that the mobile phone will malfunction. If it is a brand machine, it needs to be returned to the original factory for processing.

Samsung A5 won't turn on and the charging screen is still black, recommended:

1.If it is turned off and charging, the large battery symbol will be displayed when charging, and the screen will be black after a while, and it will light up again when you press the power button.

2.If it is turned on and charged, the battery icon in the upper right corner of the phone has a small lightning bolt sign, and the screen will be black after the set screen automatically turns off the time, and pressing the power button will light up again, showing the lock screen interface.

3.If all of the above are excluded, you can try the following:

1) Use the original charger to charge the machine.

2) Replace with other available chargers to charge.

3) Observe after uninstalling the self-installed third-party software.

4.Update your phone's system version.

5) Back up important data (contacts, **, memos, etc.) to factory reset.