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1. If you can't access the Internet, please try to turn off and restart; Please check whether the maximum flow rate threshold for this month has been reached; Please check whether your phone settings mobile data is turned on; Set the mobile data option APN and whether the name is set to 3GNET.
2. If you still can't access the Internet, it is recommended that you troubleshoot in the following ways:
Check whether there is a network, it is recommended that you can use it in a place with a strong signal;
Check whether there is still a credit in the account, if the balance is insufficient, you need to recharge before you can use it;
Confirm whether the parameters of the mobile phone have been set;
Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;
Check whether there is a problem with the mobile phone, it is recommended that you change the phone for testing;
In case of traffic capping, it will also lead to the inability to access the Internet;
The number has not been registered with the real name, and the real-name registration has not been completed within the time limit, and the service will be suspended;
3. If the above situation is not the case, it is recommended that you contact the manual customer service of Unicom in the place where you belong for consultation, and the actual situation is subject to the local policy.
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This needs to be set up to connect automatically, if it's a saved manual connection, then it's really leaving wifi, and you need to receive the operation next time.
How to set up automatic Wi-Fi connection:
Tap on the wifi icon and press the left-click menu.
Open Settings - Wireless & Network.
Open WLAN Settings - Manual Access is selected.
Then cancel Manual Access.
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Generally, mobile phones with wifi are connected to the Internet, there is wifi is used first, you turn off the wifi first and then try, if it doesn't work, reset the settings:
In the Cellular Data section:
apn: cmnet
Others are not filled. In the MMS section:
apn: cmwap
MMSC: MMS**:
Maximum MMS message size: 102400
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It's a problem with your phone's cache, and restarting or driving off the flight solves it.
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Sometimes it's a problem with the app on your phone, and you can restart the app.
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Set, Standard, Manual Selection.
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What's the deal with the fact that the phone can't access the Internet if the wifi is disconnected? I also let you look at the network settings, and I won't get it, and I'm depressed.
Possible reasons and solutions for mobile phones not connecting to wifi networks:1First of all, check whether the wireless router is working normally, you can use other mobile phones or digital products to connect to the wifi signal, if you can connect and surf the Internet normally, then generally this router can work normally.
2.The phone is turned on to sleep and the network is turned off. Check whether the phone has the option to turn off the network in the dormant state, the phone will be disconnected after a period of time or cannot receive the background chat software, the possible reason is that the phone is turned on the function of turning off the network by mistake.
3.If you use the router for a long time, you may freeze your flight. Just restart your wireless router.
4.The type of certification is not suitable. Try to change the authentication type of the router, choose the secure "WPA2-PSK" type mode, and the following encryption algorithm is better to choose "AES".
5.The network settings of the mobile phone or router are abnormal. Consider restoring your router factory settings and cellular network settings.
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If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:
1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting
1.If connected to other wifi is normal.
1) Please do not stay away from the router;
2) Please check whether the broadband account expires, restart the router and restart the phone before trying;
3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.
2.If you connect to other wifi, you can't get online.
1) Please turn the WLAN switch back on and try to connect;
2. If you are using a public network:
1.Try using it in a place with a small amount and confirm that the hotspot is working properly.
1) Close the browser and reopen it, click on any webpage and try again.
2) It is recommended that you enter " in the page address to see if the authentication page can be popped up.
4) Long press the Wi-Fi network, select Modify Network, check Show advanced options, and use the device MAC connection attempt.
5) It is recommended that you try a third-party WLAN management software, which will prompt you to authenticate the web page. For example, wifi housekeeper. If you still cannot access the Internet after successful authentication, please try the following methods:
1) Please reconnect to the Internet and authenticate.
If you are unable to access the Internet because your authentication time has expired, we recommend that you click or press and hold the Wi-Fi network name to select not to save the network, and then re-authenticate the connection attempt.
2) Please try to disable the Wi-Fi of other mobile phones that are successfully connected before connecting to authentication.
The public network may have a limit on the number of terminals that can be accessed on the server side. If you have a mobile phone that has been successfully connected, it is recommended that you temporarily turn off the Wi-Fi network of the mobile phone and try to reconnect with the mobile phone that has been successfully authenticated but cannot access the Internet.
3) Still can't be solved.
If you still can't connect, it is recommended that you connect to a public network in a small number of places.
3. If individual applications are not available online:
Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.
If the problem persists, we recommend that you back up your data (third-party apps such as QQ and WeChat need to be backed up separately) and bring your purchase voucher to the Huawei Customer Service Center for testing.
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There may be a router problem, oh, the signal is weak far away! There may also be a problem with the router settings, so it is recommended to look at the router settings first. Enter the browser page and then the password is viewed on the back of the router by default!
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If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:
1. If you are using a home network, it is recommended to connect to other WiFi or mobile phone personal hotspots for testing and troubleshooting
1.If connected to other wifi is normal.
1) Please do not stay away from the router;
2) Please check whether the broadband account expires, restart the router and restart the phone before trying;
3) If the router has been set to a black and white list, you need to check whether the MAC address of the mobile phone is added to the router side, if the router does not set a black and white list, please power off the router and restart it.
2.If you connect to other wifi, you can't get online.
1) Please turn the WLAN switch back on and try to connect;
2) It is recommended to search for the Restore Cover Operation Network Settings in the settings and restore it according to the on-screen prompts. (Note: This restores the Wi-Fi, mobile data, and Bluetooth connection records and deletes the Wi-Fi and Bluetooth connection records).
2. If you are using a public network:
1.Try using it in a place with a small amount and confirm that the hotspot is working properly.
2.Please check if you need to log in through a browser** to register before you can access the Internet.
3. If individual applications are not available online:
Please open Settings, enter Traffic Management in the search box above and click to enter the Traffic Management page, click Application Networking, and check whether the WLAN permissions are checked for individual applications.
If the problem persists, we recommend that you back up your data (third-party apps such as QQ and WeChat need to be backed up separately) and bring your purchase voucher to the Huawei Customer Service Center for testing.
Boarding service. Repair spare parts** inquiry.
Huawei Customer Service Center.
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How to deal with it:
Method 1: Clear the cache.
Go to Settings and Safari, and select "Clear Cache" and "Clear Cookies".
Method 2: Reset network settings.
Method 3: Turn off the wifi and turn it back on, you may wish to try it when Safari can't open the web page.
Method 4: Ignore this wifi
Method 5: Restart the router.
Turn off the router and restart it.
Method 6: Manual Router Settings.
Go to Settings, General, and Network, and click the blue arrow button on the right of the wifi network you are connected to to set the IP address. The IP address is generally automatically selected DHCP, you can choose the static stare hand, and then manually enter the IP address, subnet mask, router, DNS, except for the first item and the last number, the rest is the same as the home computer.
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If you are using the telecom cat with wireless wifi, your mobile phone also needs to install an automatic dialing software, telecom wifi is required to dial up the Internet, if you really can't find the dialing software, just buy a router and connect the router to get on.
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Of course, you can use it to surf the Internet, but you may not have it set up.
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You have to set up the wireless router (TP link) to see if it works.
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Dear,When you can go online, you will be prompted to start timing,
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You didn't pay! Not a free pro!
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The easiest way to do this is to turn off your computer's firewall.
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Hello, wifi signal regardless of whether there is a network mobile phone and other equipment can be connected, the user can not use the network after connecting to wifi, first confirm whether your broadband line is smooth, you can check whether the indicator light of the broadband cat has LOS red light flashing, if there is a broadband failure, so the router's wifi can not use the network, at this time, the user can call the operator's customer service to report the fault processing, after the fault report, there will be staff to come to the door to troubleshoot.
If the broadband modem can be connected to the network normally, then it is a problem with the router, and you can check whether the network cable is connected correctly. If the network cable between the broadband modem and the router is normal, you can restore the router to its factory value, and then reset the router parameters to see if it can be restored to normal
2. Then open the browser and enter the management address and login password of the router.
3. After logging in to the background, click the setup wizard, and then fill in the corresponding parameters according to the wizard instructions.
<>6. After the wireless setting is completed, click Save, and then restart the router to use it normally.
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Restart the wifi router, restart the phone as well, and try to connect.
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This may have nothing to do with the phone, the main thing is that the router has no signal.
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Restart the router to see if the number of devices exceeds the maximum load of the router, turn off a few other devices and connect the phone again, or try with a 360 network first aid kit.
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This one is a problem with the router. The router has been used for too long and there are too many caches in it. Turn off the power of the router, unplug all the plugs, stop for ten minutes, plug in all the plugs, turn on the power, and then reconnect to the wifi and there will be a network.
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You can restart that router by unplugging the router, unplugging it, unplugging it, and connecting it back in. Just plug it back in and restart it automatically.
The reason for this is that the router has too much cache junk and you unplug it. It will be cleaned up automatically.
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See if other mobile phones can access the Internet, if you can't go on the wifi, there is a problem with wifi, etc., if you can go online, the mobile phone you use has a system failure and other problems.
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You can turn your phone off and back on.
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1. Check the width slide of the mobile phone.
Go to Settings --WLAN and check if the wifi has been successfully connected.
Go to Settings - Other Networks and Connections - Private DNS, check whether the private DNS is set to be cautious, if so, it is recommended to set the private DNS to off and try again.
2. Check WiFi
Please compare whether the same wifi connection is normal with other mobile phones, and confirm whether it is the wifi or mobile phone. If it is due to Wi-Fi, please restart the wireless router to check. Some public Wi-Fi networks require browser authentication before they can connect to the Internet.
3. Check the network permissions.
Please go to iButler - Traffic Management Traffic Monitoring - Network Management - WLAN - Turn on the software networking permission.
4. Check the environmental causes.
If the phone is far away from the router, although the wifi signal is displayed, it may not be able to access the Internet, it is recommended to adjust the distance between the phone and the router before trying.
5. Reset the network settings.
Make a backup of wifi and other data, go to Settings - System Management - Backup and Reset - Reset Network Settings - Reset Settings, and then use it to view.
Note: Resetting the network settings will clear the connection records such as Wi-Fi, mobile data network, Bluetooth, etc.; If you have dual SIM, you need to select the corresponding SIM card.
6. Reset all settings (do this when you can't see the reset network settings menu).
Note: This action will not delete the software or files, only reset all the settings; For data security, you can back up important data before operation.
7. Service center testing.
If the above methods do not solve the problem, please back up your mobile phone data in advance, and bring your mobile phone and purchase voucher to vivo customer service center for testing. Enter the vivo official website vivo**app--my--service outlets after-sales outlets--select provinces and cities to inquire about the address of the customer service center.
If you are using a Huawei phone.
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