Postal express goods are lost, how to deal with postal express lost packages

You should look for a bank.

Because you bought the phone from the bank, but the bank didn't hand over the phone to you by any means, just like you paid for something first, but the salesperson didn't hand it over to you.

As for EMS, that's the bank's business, EMS is the shipping method chosen by the bank, and it has nothing to do with you.

Actually, the problem is very simple, you bought a mobile phone from the bank, and the bank sent the mobile phone through EMS, and you didn't receive it.

It's like you go to the store to buy a bun and pay for it, but the salesperson doesn't hand over the bun to you, but the clip is not clamped steadily, and the bun falls off, and the salesperson says that the reason why the thing doesn't reach you is because my clip clips the thing off, so you should look for my clip, don't look for me, this doesn't make sense, doesn't it?

If there is no loss, just wait, there is no way, postal express is very slow! If you lose the item, you have to contact the seller! They will take care of it for you, rest assured, the loss will be 100% compensated!

Now you can throw all your questions at your sellers! They'll take care of everything for you!

At present, the most important thing is to find the shipper to get the express order first,,, and then claim compensation from the post office!! This is your only evidence.

You can install word2003 first, and then word2007, and the two can coexist.

Find a supplier through your bank to make a claim.

Go to the postal express in time to seek compensation, keep the original documents in order to claim from the post office, if the shipment has been insured, it will be compensated according to the insured value, if it is not insured, the lost package will be compensated according to the multiple of the postage.

There are also the following situations in which China Postal Express Logistics does not assume liability for compensation:

1. Caused by force majeure (except for insured mail);

2. If the items to be sent violate the prohibition or restriction on mailing, they shall be confiscated by the competent authority or dealt with in accordance with relevant laws and regulations;

3. When the mail is delivered, the packaging is intact and there are no traces of dismantling, and the weight is not reduced and the internal parts are short or damaged;

4. The recipient has signed for the receipt in accordance with the prescribed procedures;

5. Mail loss or delay due to the customer's responsibility or the items sent by themselves;

6. The customer has not made an inquiry and has not made a claim for compensation from the date of delivery of the mail to the expiration of the inquiry period;

7. International mail is detained, confiscated or destroyed by the country of destination in accordance with its domestic laws.

In addition, if the online purchase package is lost, this is relatively simple to deal with, directly find the seller, and the seller will deal with it by himself: reissue or refund. If the seller refuses to deal with it or is not satisfied with the handling, he can ask the official of the online shopping platform to intervene if the communication is not resolved.

In the case of a private mailing package, this is relatively complicated to handle. First of all, please provide the mailing slip (or courier number) and valid documents to the local courier point for claim processing.

Legal basis: Article 47 of the Postal Law of the People's Republic of China Postal Enterprises shall compensate for the loss of mail in accordance with the following provisions:

1) If the insured receipt mail is lost or completely damaged, compensation shall be made according to the insured amount; If part of the damage or the contents are short, the actual loss of the mail shall be compensated according to the proportion of the insured amount to the full value of the mail.

2) If the uninsured mail is lost, damaged or the contents are short, compensation shall be made according to the actual loss, but the maximum amount of compensation shall not exceed three times of the fee charged; **If the letter is lost or damaged, compensation shall be made at three times the fee charged.

Good afternoon, thank you for your patience, the questions you asked are answered as follows If your postal courier is lost, you can follow the steps below to deal with it:1Query logistics information:

Inquire about the logistics information of the express delivery on the express delivery order to see if there is any abnormal situation, such as abnormal delivery, return, etc. 2.Contact the courier company:

If the courier is lost and cannot be recovered, an application for compensation can be submitted according to the compensation standard of the courier company. Under normal circumstances, the courier company will compensate according to the value of the express item, and it is necessary to provide relevant evidence, such as proof of purchase, commodity ** closed bridge, etc. 4.

Seek protection of consumer rights and interests: If the express company refuses to compensate or the amount of compensation is insufficient to make up for the loss, it can seek the protection of consumer rights and interests, such as complaining and suing the consumer association or the relevant administrative department. It should be noted that when receiving the express delivery, the integrity of the express package and the number of items should be checked in time, and if problems are found, they should be reported to the express company in time so that they can be dealt with in time.

Call the postal ** to find customer service.

Summary. Hello dear dear, I am happy to answer for you, the postal express lost package, should be compensated according to the specific situation.

Hello dear dear, I am happy to answer for you, the postal express lost package, should be compensated according to the specific situation.

Postal enterprises shall compensate for the loss of mail in accordance with the following provisions: (A) the loss or total damage of the mail at the price of the Baosui Wang, according to the insured amount of compensation; If the mail is partially damaged or the contents are short, the actual loss of the mail shall be compensated in accordance with the proportion of the insured amount to the full value of the mail. Guess the sparrow.

Two. If the uninsured mail is lost, damaged or the contents are short, the compensation shall be made according to the actual loss, but the maximum compensation shall not exceed three times the fee charged; ** If Li Wang's letter is lost or damaged, compensation shall be made according to three times the amount of the Ziling trillion fee collected.

Tips: 1. For high-value and valuable items, it is recommended to insure the price if it is mailed; 2. Keep the mailing number or related vouchers; 3. Keep the bills that can prove the high value or valuable mailing items, so as to serve as evidence of the subsequent value; 4. In the communication with the carrier, audio recording can be made to facilitate the preservation of the relevant evidence of the lost goods.

My contents are very valuable, and if the compensation does not exceed three times the postage cost, I will definitely not do it.

Because I spent twenty dollars on postage, I didn't have insurance.

Dear, the maximum compensation can only be three times the amount of the item**, not more than three times, this is a regulation.

Is it three times the amount of the item** or three times the cost of postage.

Postage You can apply to the merchant for a refund of the postage, because the courier is lost by them.

Three times the amount of the item**, not the postage.

Items: I have no proof of how much my stuff is worth.

Because it's not new.

It is how much money you spent when you bought it, and then calculate the cost of impairment, remove the cost of impairment, and the rest can be compensated according to three times.