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The solution for routers to access the Internet but computers cannot.
First, open the network connection in the computer to see if the network card is enabled or disabled, and click "Start" - "Control Panel".
In the Control Panel, select Network & Internet, and click View Network Status and Tasks
On the page that opens, click "Change adapter settings".
If the "Local Connection" (NIC) is disabled, right-click "Local Connection" and click "Enable" in the pop-up dialog box to enable the local connection. If you can't see "Local Connection", or the system does not detect the network card, or the network card driver is lost, or the network card is damaged, and the network card driver is not detected and the network card driver is lost, the computer can be restarted to reinstall automatically; If the network card is damaged, replace the network card, and install an independent network card if the integrated network card is damaged.
Confirm that the NIC is enabled, but the router is not connected, then click "Start" - "Run" "cmd" Enter to open the command line manager.
Check whether the router is turned on, and then check whether the network cable connector has been oxidized or plugged in.
If the above two types of pings are not connected, you can restart the router, redo the network cable connector, and then change to someone else's router and try whether your router is damaged, if it is damaged, replace it.
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Dear, you set it up wrong. I've had the same problem as you before, you just need to follow the steps to set it up again. The network address is now automatically obtained. Take a look at the IP addresses for conflicts.
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How can you be sure that the route can go online? Let's take a look at the state diagram of the truncated route.
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Unplug the router and install it.
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Take a look at the computer network parameter settings.
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The LAN port is flashing, indicating that there is data transmission, and the computer has sent and received, indicating that your computer and the router are connected, and there is no problem with the local area network. If you can't access the Internet after connecting to the router, it may be a problem with the router. Then you need to set up the router.
Router settings: 1. The bus of the broadband network is connected to the WAN port of the router, and the LAN port of the router is connected to the computer.
2. After starting the device, open the browser and enter it in the address bar to enter the wireless router settings interface. (If you can't get in, please look at the nameplate at the bottom of the router or the router instruction manual, the default settings of different models of routers are different.) )
3. An account and password to log in to the router appear in the settings interface, enter the default account and password admin, or refer to the manual;
4. After successful login, select the interface of the setup wizard, which will automatically pop up by default;
5. After selecting the setup wizard, a window will pop up to explain that you can set the basic parameters of the router through the wizard, and click Next directly;
6. Set up step by step according to the setup wizard, select the Internet mode, usually ADSL users choose the first PPPoE, if you use other network service providers, select the following two according to the actual situation, if you don't know how to choose, directly select the first item to automatically select, convenient for novice operations, click next after selection;
7. Enter the password applied for from the network service provider, and go directly to the next step after the input is completed;
8. Set the wifi password, try to make the alphanumeric combination more complicated, and it is not easy to be rubbed off the network.
9. After entering correctly, it will prompt whether to restart the router, select Yes to confirm the restart of the router, and you can access the Internet normally after restarting the router.
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In this case, it means that there is no problem with the network, and the main problem is the connection between the computer or the computer and the router.
The specific detection methods are as follows:
1. First of all, make sure that the connection between the router and the computer is correct, and the computer is connected to the LAN port of the router.
2. Detect or replace the network cable, and eliminate the failure to access the Internet caused by the network cable failure.
3. Detect whether the local connection is disabled and whether the NIC driver is abnormal.
Right-click the "Computer" icon on the desktop, "Management", and "Device Manager" to check whether the NIC driver is normal, and there is no exclamation mark or down arrow icon.
4. If there is no problem with the above detections, then the problem may be that the DNS is hijacked. It needs to be repaired using a third-party network repair tool, such as a 360 disconnected first aid kit.
After the repair is successful, the Internet problem can be solved.
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In this case, if restarting does not solve the problem, it is usually the computer wireless network card that may be problematic.
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Dear users, hello:
The computer IP and DNS settings are automatically obtained, and the router dialing is set
1. Enter the router. In the "Setup Wizard", select "PPOE dialing" (some are ADSL dialing), enter your telecom Internet username and password as prompted, and save;
2. In "Network Parameters" - WAN Settings, select "Normal Mode", and select "PPOE Dialing" in the three options of "Connection". The next is to select "Auto-connect", save, and exit;
3. If you want to use wireless wifi, your router must have a wireless routing function, in the settings, turn on the wireless routing function, here, the wireless signal signal is changed to one of them. The strongest anti-interference. You can also set a password for your Wi-Fi connection.
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If you are unable to connect to the broadband, you can do the following:
1.Perform stand-alone dial-up, if you are using a router, please temporarily disconnect the router for testing;
2.Check whether the network cable or ** cable is loose; Poor branches.
3.Check whether the network device such as the modem is overheated, and try again after restarting.
4.It is recommended that you run a full virus scan of your computer.
If the above situation is not resolved, you can contact the local customer service to report the problem.
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1. Set up the dial-up connection according to the requirements of the operator, connect the stand-alone device to the operator's optical modem, and ping the operator's gateway or DNS server address after dial-up the Internet;
2. If the ping is not working, it means that the operator's external network network is not connected, just call ** to find the operator to report for repair;
3. If the ping means that the external network network is normal, it has nothing to do with the operator's network, and the fault is on the router, restore the router to factory settings, and then reset it to eliminate the fault.
4. If the router still fails after step 3 above, you can judge that the router hardware is faulty and you can only replace the router.
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If you want to access the Internet through the router, you need to enter the Internet ID and password into the router! Choose the ADSL method! Connect the router and set it up and restart the router and wait for a few seconds, and you won't need to dial up to access the Internet on the computer in the future!
Direct access to the Internet! If you can't connect to the wireless modem and need to restart the computer several times, see if the signal is too weak or there is a problem with the wireless service settings of the computer!
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To be specific?
1. Router problems.
2. It's a computer problem, is the network card driver installed? Connected to the Internet? Computer connected to the router but can't access the Internet?
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Any tips? See if your computer's IP is set correctly or not, and you should select Auto Acquisition through Routing.
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Probably there are restrictions on the wireless cat of telecommunications. Buy a wireless modem, reset the router and you're ready to surf the Internet.
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See if the computer has set its own IP, and if so, change it to auto-acquisition.
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The IP of the wireless modem and the router are both yes, change the IP of the router to try.
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The general setup is to follow your router's manual, just enter it like this, and then enter your username and account number.
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In Routing, set your Internet ID and password.
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The problem description is not clear, the computer can not access the Internet, first make sure that the router is set correctly, and see if the computer network card driver is installed.
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Problem 1: All WAN port parameters are 0 and the connection is always in progress, but the connection cannot be successfully (log in to the management interface of the router and click Running Status >> view the WAN port status);
Solution: 1. Check the line, if the line is connected correctly, but the WAN port indicator is not on, please check whether the WAN port wiring is in poor contact, etc., and try to replace the network cable connected to the WAN port;
2. Confirm that the password is entered correctly, click Running Status >> WAN port status on the management interface of the router, if the WAN port does not get the IP address, the page will have a prompt for the reason of dialing failure, modify it according to the prompt;
3. The broadband service provider binds the MAC address, connects the computer that was connected to the broadband Internet access separately with the LAN port of the router (here it must be connected by wire), and logs in to the management interface of the router. Select Network Parameters >> MAC address clone, click Clone MAC address. When the MAC address is the same as the MAC address of the current management PC, click Save and Restart the Router.
Solution: 1. The computer needs to be set to automatically obtain the IP address - if the computer has automatically obtained the IP address, but the IP address obtained, please disable the local connection or wireless connection corresponding to the computer and then enable it.
2. Check the router's Internet access control - the router's parental control and Internet control (some routers are set by firewalls) function can restrict the Internet access permission of the intranet computer, please set the function according to the actual needs, if it is not necessary, you can not enable the function. Here's how to set it up:
1) Turn off Parental Controls - Log in to the router management interface, click the Parental Controls settings page, select Disable and Save.
2) Turn off Internet Access Control - In Security Settings >> Internet Control, make sure that Turn on Internet Control is unchecked, and click Save.
3. Check the browser settings - please check the browser settings, the check method is as follows: Disable dial-up connection: Open IE browser, click Tools >> Internet Options, select Connect>> never dial-up connection; Disable Network**:
Click Tools >> Internet Options, select Connect >> LAN settings, make sure none of the three options are checked, and click OK.
After setting up, try to open the browser to surf the Internet;
4. Change the browser or computer - try again after changing the browser (using Firefox, Google Chrome or other browsers), if you still can't access the Internet, try to change the computer for comparison and testing;
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