Why can t I hear sound when my phone s headphones are connected?

If you are using a Huawei phone.

Currently, Huawei phones support Type-C interface earphones or interface earphones, if your phone is plugged into the earphones and the earphones are silent, please troubleshoot the following:

1. Please check whether there is liquid or foreign matter in the earphone jack.

It is recommended to use a flashlight to illuminate the headphone jack, and clean it if there is any foreign object; In case of liquid ingression, it is recommended to back up the data.

Whether it is a headset malfunction.

1.If you are using Huawei earphones, it is recommended to plug the earphones into other Huawei phones for testing.

a.If it doesn't work on other Huawei phones, it may be that the earphones are damaged, and it is recommended to replace the earphones.

b.If it works normally on other Huawei smartphones, the earphone jack may be in poor contact or damaged, so try to plug the earbuds back in and rotate the earphone plug appropriately. If this persists, we recommend that you back up your data (WeChat QQ and other apps need to be backed up separately) and bring your purchase voucher to a Huawei Customer Service Center for testing.

2.If you are using non-Huawei earphones, the earbuds may not be compatible with your phone, so it is recommended that you try to use them after replacing the original Huawei earphones.

3. There is no sound from the earphones after using the adapter cable.

If the earphone is silent after using the adapter interface, it is recommended to use the earphone of the original interface for verification, if the sound is normal, it may be that the adapter cable is not compatible with the mobile phone interface, and it is recommended that you replace the adapter cable.

If the above methods still do not solve your problem, we recommend that you back up important data (WeChat and QQ apps must be backed up separately), bring your phone, earphones, and proof of purchase to the Huawei Customer Service Center for testing.

1. First of all, you can check whether there is a problem with the sound settings of your phone. Sometimes the phone's sound settings may be changed inadvertently, and the Android phone can press the volume button to check whether the global volume is muted;

2. It is also possible that the earpiece above your mobile phone is blocked by the screen film of the mobile phone case, resulting in the inability to make a sound;

3. Kill the phone. Sometimes there will be no sound when the mobile phone is poisoned, so you might as well use the next antivirus software to carry out a comprehensive antivirus;

4. Shut down and restore factory settings to have a try; Sometimes, if you have a problem with your phone, you may be able to turn it off or do a factory reset. Try to turn off the phone for a while, you can try to back up your phone's data, and then reset your phone's system to restore to the initial settings;

5. Turn on the hands-free or put on headphones to see if there is any sound on the phone. If there is, it means that the earpiece may be broken, or the contact is poor, and you need to go to the mobile phone after-sales service to replace a new earpiece; Hope it helps, thank you.

The reason why the Bluetooth headset cannot be heard when pairing successfully may be: there is an error when the phone is connected to the Bluetooth headset, there is no sound from the Bluetooth headset speaker, the Bluetooth headset power display is wrong, and the Bluetooth headset is flooded, which is detailed as follows:

1. There is an error when connecting the Bluetooth headset to the mobile phone: the solution can be re-paired. First of all, turn off the Bluetooth earphone, and then press and hold the multi-function button of the Bluetooth earphone to activate the Bluetooth earphone and re-pair with the phone.

2. There is no sound from the Bluetooth headset speaker: The solution is to re-pair the phone with Bluetooth, adjust the volume of the phone, and keep the Bluetooth headset and the phone within 10 meters.

3. Bluetooth headset power display error: the display is powered, but in fact, because it has not been charged for a long time, the display error is to use the charger Bluetooth headset to charge for a period of time, and then press and hold the Bluetooth headset multi-function machine for more than three seconds to turn on.

4. Bluetooth headset water: After the earphone enters the water, the earphone speaker will be damaged, and there is no sound, the solution is to send the earphone back to the banquet for maintenance.

Notes:

1. Avoid putting your phone in your bag. In general, canvas bags will create less hindrance, and leather bags or briefcases will create more obstacles.

2. In case of interference, you can delete the Bluetooth device in the mobile phone, turn off the mobile phone, restart it, and then pair it with the Bluetooth headset again.

If you are using a vivo mobile phone and there is no sound when connected to the Bluetooth headset, you can check it by following the following methods:

1. When connecting the Bluetooth headset to switch to the game screen, the Bluetooth codec will automatically switch to the game with low latency, so there will be a brief state posture silent during the coding switching process, you can enter the settings - other networks and connections - Bluetooth - find the connected - Bluetooth headset - click on the ">" general configuration on the right - turn off "AAC ATP-X", etc., you can avoid this situation;

2. It may be that the earbuds are out of power or are disturbed by the use of environmental signals, please put them in the charging case to check the power of the earbuds, and reconnect them for use;

3. If you still can't resume use, please press and hold the function button for 15 seconds to reset the earbuds and then try to connect them.

If the above methods fail to help recover, the customer service center needs to be tested and processed (customer service center address: enter vivo official website vivo**app--my--service outlets, after-sales outlets--select provinces and cities to query the address of the customer service center).

If you are using a Huawei phone and there is no sound when the phone is played, you can use the following methods to troubleshoot the problem:

1.Please make sure the horn is not obscured.

Please make sure that the device uses a matching protective case and protective cover to avoid the position of the speaker's sound outlet being blocked.

2.Check to see if your phone shows the headset icon.

If the phone is not plugged into the headphones, the headset icon is still displayed, which will cause the phone to play silently.

If your device is still abnormal, contact Huawei Consumer Service** (950800), back up your data in advance (third-party apps such as QQ and WeChat need to be backed up separately), and go to a Huawei Customer Service Center near you with your purchase voucher for further assistance.

Repair spare parts** inquiry.

Huawei Customer Service Center.

Boarding service.

Is it playing**No, or when it is played, if it is playing**No, but the headphones should have a problem with the mobile phone earpiece.

1. Change other contacts to dial the test.

2. If it is a Bluetooth headset, please try to reconnect the phone with the Bluetooth headset. If it's a wired headset, try plugging it back in.

3. Replace other Bluetooth headphones with wired headphones.

4. If the problem still exists, it is recommended that you bring the machine, purchase invoice, and repair card to the local Samsung after-sales service center for testing.

There are several reasons why the mobile phone cannot hear the sound when connected to the Bluetooth headset, as follows:

1. The Bluetooth headset is not connected successfully.

If the Bluetooth headset is not connected successfully, the phone cannot transmit sound to the headset.

2. The Bluetooth headset has insufficient power.

If the Bluetooth headset is low on battery, it may cause the sound to not be transmitted to the headphones.

3. The distance between the Bluetooth headset Suishan and the mobile phone is too far.

If the Bluetooth headset is too far away from the mobile phone, the frank type may cause the signal to be unstable, which will affect the transmission of sound.

4. Bluetooth headset is connected with other devices.

If the Bluetooth headset is already connected to another device, such as a computer or other mobile phone, it may cause the phone to fail to connect to the Bluetooth headset.

5. Problems with the sound setting of the mobile phone.

If there is a problem with your phone's sound settings, such as mute or the volume is too low, it may cause the sound to not be transmitted to the headphones.

6. The Bluetooth headset is faulty.

If none of the above methods can solve the problem, it may be that the Bluetooth headset itself is malfunctioning.

The solution to the problem that the Bluetooth headset cannot be heard when the mobile phone is connected:

1. If the Bluetooth headset is not on the phone, it may cause the sound to be unable to be transmitted. Please make sure the Bluetooth headset is fully charged and turned on.

2. Please try to reconnect the Bluetooth headset and make sure that the distance between the phone and the Bluetooth headset is not too far.

3. Please make sure that the volume of your phone is set correctly to ensure that the sound can be transmitted to the Bluetooth headset.

4. Please make sure that the Bluetooth headset is set correctly to ensure that the sound can be transmitted to the headset.

5. If the above methods can't solve the problem, it is recommended that you try to restart your phone and Bluetooth headset, or try to use other Bluetooth headset to connect. <>

How to solve the problem that there is no sound from the headset of the mobile phone.