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1) If it's a problem with the router, if it can be used originally, it can't be used for the time being, my own practice is to disconnect the power of the router and plug it in, and I'll take a look. After there is a factory reset, it can be used from the new settings (this is on the premise that the physical connection is correct).
If it can't be solved all the time, it is recommended to call the customer service of the router, they have **** guidance, I encounter a problem that I can't solve by myself, it is very useful to consult the advice they gave, and they will give the correct advice for your settings or operations.
2) If it is a problem with the broadband itself, first directly connect the broadband network cable to test, if it is a broadband problem, contact the broadband customer service to solve it.
3) If it is caused by a system problem, it is recommended to restore the system or reinstall it.
Use the system that comes with the system restore method:
System Restore that comes with the system: "Start" "Programs" "Accessories" "System Tools" "System Restore", click "Restore my computer to an earlier time", press Next, you will see that the date page has a dark date, that is the restore point, after you select, click Next to restore (win78 restore the system, right-click on the computer to select properties, on the right side to select system protection, system restore, follow the steps to do it, if there is restoration software, you can also use the software to restore the system).
4) If you turn off the wireless switch, just turn it on, if it is a wireless connected by software, it is normal for the software to be difficult to use and often have problems, there is no better way, use a router. In addition, it is caused by the network card driver is not or is not suitable, and whether there is a problem with the network cable interface or network cable.
5) If you have any questions, please ask me.
6) The mobile phone can access the Internet does not mean that the computer will be able to access the Internet, make an analogy: a computer can go online, a computer may not be able to access the Internet when it is turned on, but it does not affect the Internet access of another computer, here is the problem of using a router to access the Internet.
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The wireless router can be turned on, and the mobile phone can access the Internet.
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If you can't connect to the wireless network, please try to operate according to the following common situations:
1.If you could connect before, you can't connect now:
2) Check if the Wi-Fi password entered is correct.
2.If you can't connect for the first time or can't connect to a public Wi-Fi:
Check whether other devices under the same wireless network are connected properly and whether connection restrictions are set on the wireless network.
3.If you can't connect to the wireless network with the Chinese name:
Due to device compatibility issues, some wireless networks with Chinese names or special characters may not be able to connect, it is recommended to change the wireless network name to English.
Please check whether the router connection is normal (the cat cannot be connected), turn off the phone and the router and restart it before trying to connect.
5.If none of the above operations work, it is recommended to back up important data (contacts, text messages, **, etc.) and try to restore factory settings.
If the problem persists, please bring the purchase receipt, repair card and machine to the Samsung service center for inspection.
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There may be problems in the following aspects, which can be eliminated by the following methods.
1. The SSID broadcast name of the router cannot contain Chinese characters or non-standard characters.
2. Try a different type of encryption for the router's wireless password.
3. Change the wireless mode of the router to or, do not use mixed mode.
4. Cancel the router security settings that have filters, bindings, or restrictions.
5. Confirm that DHCP is turned on on the router and the phone uses the default settings. If there is any problem, please connect the router with a network cable first, set it up, check the running status, and then consider the wireless connection problem when it is normal.
How do I set up a wireless connection?
1. First of all, the cat is connected to the router with a network cable (the secondary interface of the cat is connected to the main interface of the router), and then the secondary interface of the router is connected to the computer.
2. Turn on the computer, router and cat, right-click on the online neighbor, click on Properties, right-click on the local connection, click on Properties, select the protocol and then click on Properties, enter the IP address of the router (generally depends on the description of your router), and then click OK.
3. The computer enters the browser and enters the router's ** in the address bar, generally the IP address of the router enters, enter your account and password, choose to automatically obtain the IP address, and then confirm that it is done, you can go online later, the mobile phone can receive wireless Internet access, the password is the initial password of the router, and the password of the router can be modified when setting.
It is likely that it is poisoned, and it is better to kill it first before opening it.
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