What to do if Lenovo A1020 crashes

Friend, here it is: the software is not compatible! Clean up [IE cache and web spam] often!

1。Restart the computer, after the computer brand is out, press F8, Safe Mode, the last correct configuration, Enter, Enter!

2。Software conflicts, incompatibilities: redundant similar software installations! The computer is overclocked or there is too much software installed, and the system memory is insufficient!

360 Butler, Software Uninstall, Find Uninstall, Again: Powerful Cleaning!

Or: Start Menu, Programs, Find Excess Software Uninstalled!

3。The computer system is interfered with by stubborn viruses and Trojans or worms, or you have lost your system files!

360 system first aid kit, start first aid, after finishing, restart the computer!

After booting up, [File Recovery Area], click on: suspicious startup items and Trojans, delete files completely!

Again: [System Repair], select all, fix it now! [Network Repair] to start the repair. Restart your computer!

Antivirus, Full Scan, Quarantine, Trojan and Suspicious Viruses, Point: Completely Removed!

5。Do it when necessary: restore the system or reinstall the system with one click!

6。Hardware problems, hard disk or motherboard or fan problems, send it for repair!

1.Go to Settings -- About Tablet -- System Update if there is a new system version that can be upgraded below.

2.After that, you can back up the data, restore the system to factory settings, reset the data and cache of the system before using, Settings - System Settings - Backup and Reset - Factory Reset. After that, under observation use.

Hello. We apologize for the inconvenience.

For your Tab2 A10-70 crashing and not turning on the device, please refer to the following suggestions.

Please refer to the following two suggestions.

a. If your device clicks the power button and does not respond and does not turn on, it is recommended that you use the following steps to make a simple troubleshooting attempt:

1.In the case of a crash, you can press and hold the power button for more than 8 seconds to force a shutdown, in the case of shutdown, press and hold the power button for 2-3 seconds to turn on the computer, if the tablet has been turned on, there will be vibration and then enter the boot interface, it is recommended that you use the following steps to make a simple troubleshooting attempt;

2.It is recommended that you use the standard charger to charge for about 30 minutes, and then press and hold the power button again.

If the problem still cannot be effectively solved, it is not ruled out that it is caused by the failure of physical buttons or related power management components, for your normal use in the future, we recommend that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.

b. If your device cannot enter the system with the fixed screen, it is recommended that you use the following steps to make a simple troubleshooting attempt

1.Press and hold the power button for more than 8 seconds to force a shutdown, in the case of shutdown, press and hold the power button for 2-3 seconds to turn on the power and try to restart, if you can enter normally, it is recommended that you back up the body data for a factory reset attempt, and use the phone's own Le'an HD to optimize the system, in addition, if you use individual software to cause a crash, it is recommended that you use other software instead of the software, or uninstall and reinstall it to troubleshoot the software abnormality;

2.If the above operations cannot be improved, it may be caused by abnormal system files or data loss on the motherboard of the device, and you need to flash and specifically detect and deal with it.

You can access:

Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.

Dear Lenovo users, Hello.

According to your description, it is recommended that you do a factory reset of your phone

Method 1: Go to System Settings - Privacy (please select Backup & Reset for Android higher version phones) - Factory Reset - Reset Phone.

Method 2: When the phone is turned off, press the power button + volume button at the same time when starting; After entering the recovery, please select Wipe Date;

IDEA Forum.

Think Forum.

Lenovo Community.

Hello dear users:

We apologize for the inconvenience!

If your device cannot enter the system with the fixed screen, we recommend that you perform a simple troubleshooting attempt by following the steps below:

1.The reboot method of the device model is: open the expansion SD card slot above the volume button on the right side of the fuselage, use the thimble to push the reset button, force the shutdown and then press and hold the power button for 3 5s to turn on, it is recommended that you try to restart, if you can enter normally, it is recommended that you back up the body data for a factory reset attempt;

2.If the above operations cannot be improved, it may be caused by abnormal system files or data loss on the device motherboard, and you need to flash and check the device. Due to the risk of flashing the machine and may lead to non-insurance, it is not recommended that you deal with it yourself, please take the time to go to the repair station and the engineer will assist you in testing and processing.

Official website authorized maintenance site inquiry:

Force restart or flash the device.

Causes: Incompatible third-party software, system crash caused by tablet rooting, hardware damage of tablet, etc.

Here's how: Method 1:

Double clear by entering recovery mode.

1.In the power-off state, press and hold the power button and volume + buttons of the tablet at the same time.

2.Release the keys when the screen lights up and wait for the recovery mode to enter.

3.Use the Volume+ and Volume—keys to adjust the bright bar to "Wipe Data Factory Reset", i.e. "Clear Data Restore Factory Settings", and press the Power button to confirm.

4.Use the Volume+ and Volume—keys to adjust the light bar to "yes, delete all user data" and press the power button to confirm.

5.Wait for a while until the screen appears, select "Reboot System Now" to restart the tablet, and press the power button to confirm.

6.Wait for the tablet to reboot into the system.

Method 2: Enter fastboot. How to enter fastboot: In the shutdown state, first press and hold the "home button", then press and hold the "volume down button" and then press and hold the "shutdown button", and let go when the boot screen appears, you can enter fastboot.

Connect the tablet to the computer and flash a complete system package. (Please find a professional to flash the machine).

Method 3: If this is still the case, enter the after-sales process and detect the failure of the tablet.