Bank of China s Bank of China Metropolis Card card cancellation problem

First, first of all, it should not be a system regulation, secondly, it should not be a system problem, and finally it is not necessarily the quality of the staff, this situation may be an operational error, the amount of money should be withdrawable, because your card has been cancelled, with the normal withdrawal procedure is not feasible, if I am not mistaken, there should be a cancellation of the card to withdraw cash, if you go to the bank again, you can put it forward to try it;

Second, in fact, you have also tried, this card can no longer be used, which means that the account has been successfully closed, but the extra dime is left in the account, this situation should not have any impact;

Third, although there are some mistakes in the bank's approach, it can only be regarded as a mistake in the business operation of the handling staff, and it is absolutely impossible to deliberately make things difficult, and the quality of the BOC's employees should still be certain.

Don't think about how to deal with it, next time you have time, you can try it again to see if you can solve it, I hope my answer can really provide you with convenience!!

In this case, in the BOC's card cancellation, it should be regarded as the simplest of the more complex!

Before canceling the card, the customer service should be obliged to help you check the balance in the card, or inform you that there is money in the card to withdraw the empty card first and then cancel the card. Then 45 days after the pre-cancellation card, to the counter to pick up, it is a very complicated thing, the counter staff told you that the method is also wrong, in your case, through the local Bank of China branch above the place can send a message, directly take out the dime. Let you save first and then consume, it should be said that you don't know how to deal with this kind of business!

So, customers, counters have irresponsible places!

Therefore, the three questions you asked are first, to the place above the branch, you can take this dime, it should be said that the counter business staff is not skilled in the business;

Second, now that you have closed your account, it is only a matter of withdrawing this dime, so it will not affect you;

Third, there is no need to deal with, if you are not satisfied, you can do the customer service for you to do the pre-sale account, because he she is not responsible for you, then there is such a complex business, you have to go to the local branch above the place to deal with, do not go to those small places such as branches, they have some business not contact, can not make the most reasonable solution for you!

Non-system, non-system, non-quality, it is estimated that the teller business knowledge reason, has pre-cancelled the card, even if the card is only 1 cent, you can also withdraw the money in your card through the cancellation of the account loan, your card is definitely not used, you go to the counter to let them take out the money, there is no reason not to let it be taken.

Besides, if you can't get a dime, you can remember their work number and complain.

There is no rule that you can't take a dime, and this should be a matter of the quality of the bank's tellers. In fact, your card can no longer be consumed, and it will not have any effect. It's your right to take that dime. Complain now! Call 95566 to complain first, and then find ** if it doesn't work.

In order to promote the development of the national bank card industry, Bank of China Metropolis Card actively cooperated with China UnionPay to launch the first single-currency credit card with UnionPay logo in Beijing, Shandong and Sichuan in June 2006. Card image (changed to Jimmy credit card page after November 15, 2017).

BOC Metropolis Card is a BOC BOC series credit card, this card is a gold card, and this card is a RMB single-currency credit card.

The above content is for your reference, and the actual business regulations shall prevail.

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