vivoy13 can t enter system 1 when booted

It is recommended that you restart your phone to try, if not, it is recommended that you try the following actions on your phone:

1. Double clear the phone, double clear will lose data, the phone is turned off and press and hold the volume up button and the power button at the same time for 3 to 4 seconds, after the phone appears vivo phone logo, let go of the button to enter recovery mode, first select wipe data factory reset, select wipe cache partition after completing the waiting interface jump, and select reboot system now to restart the phone immediately after completion.

Enter this link, click "Service" - search for your mobile phone model in the search box, then select the model, click on the resource ** - firmware upgrade for the full (ROM) package.

This is the tutorial, you can take a look. Instructions for firmware upgrades.

Based on your description, it is recommended that you try the following methods to start the first time:

1.Press and hold the power button for 10 seconds to force restart the phone.

2.When the phone is turned off, press and hold the volume up button and the power button carefully for 3 to 4 seconds, and after the vivo phone logo appears, let go of the button to enter the recovery mode, and select wipe first

data/factory

reset, select wipecachepartition after waiting for the screen to jump, and select rebootsystem after completion

Restart your phone immediately, (doing this will lose all the data on your phone (except for the data on the TF card), including installed apps, **book, text messages, etc.) When there is no other way to solve the problem, use this and use it with caution. ）

3.If the above methods still can't be turned on or the mobile phone has important data, it is recommended that you take the mobile phone to the local after-sales inspection and processing, and the after-sales technician will handle it for you. You can go to vivo's official ** to check the address of the after-sales service center.

Hello! It is recommended that you try the following methods to see if it can be turned on:

1.Press and hold the power button for 10 seconds to force restart the phone.

2.You can try charging for 20 minutes, then press and hold the power button for 10 seconds to see if it can turn on (the phone is completely out of power and recharged without any prompt).

3.When the phone is turned off, press and hold the volume up button and the power button at the same time for 3 to 4 seconds, after the vivo phone logo appears on the phone, let go of the button to enter recovery mode, first select wipe data factory reset, select wipe cache partition after completing the waiting interface jump, and select reboot system now to restart the phone immediately after completion. (Doing this will lose all the data on your phone (except the data on the TF card), including installed apps, **books, text messages, etc.) When there is a serious abnormality in the mobile phone and there is no other way to solve it, it is sensitive and clever to use this item and use it with caution.

If the above method is also the bridge key can not be turned on, it is recommended that you take your mobile phone to the local after-sales inspection and processing, and the after-sales technician will deal with it for you. You can go to vivo official ** to check the address of the after-sales service center: