Introduction to IT O M automation, what is automated O M?

With the continuous development of the information age, IT operation and maintenance has become an important part of the connotation of IT services. In the face of more and more complex businesses and more and more diverse user needs, the expanding IT applications need more and more reasonable models to ensure that IT services can be flexible, convenient, safe and stable.

Automate O&M

1. Automated operation and maintenanceIt is to hand over the periodic, repetitive, and regular work to the tools to do, specifically there are three aspects: application system maintenance automation, inspection automation and fault handling automation. Automated O&M relies on a specific intelligent management platform to improve O&M efficiency. At present, the Riil Emotion automated operation and maintenance launched by Ruijie Network can automatically solve the daily operation and maintenance problems of users in IT management.

Automate O&MIt refers to the automation of a large number of routine and repetitive tasks in IT operation and maintenance, and the transformation of manual execution into automatic operations. Automation is the sublimation of IT O&M, which is not only a maintenance process, but also a management improvement process, the highest level of IT O&M, and the future development trend.

O&M automation is what we aspire to, but while we blindly emphasize automation capabilities, we ignore a key factor that affects the implementation of automation. That is the business architecture that people love and hate with O&M day and night.

Because business architecture is one of the key factors that determine the efficiency and quality of O&M, I would like to talk to you about what kind of architecture design is O&M-friendly. We can divide the O&M-oriented architecture design into six design points.

Point 1: Architecture independence.

Any architecture is created to meet specific business requirements, and if we can meet business requirements while taking into account the non-functional requirements of operation and maintenance for architecture management. Then it is reasonable to think that such an architecture is operationally friendly.

From the perspective of O&M, the required architecture independence includes four aspects: independent deployment, independent testing, componentization, and technology decoupling.

Deploy independently. It refers to a source**, which can be deployed, upgraded, and scaled according to the management requirements for easy operation and maintenance, and can be configured to distinguish geographical distribution. Mutual calls between services are realized through interface requests, and deployment independence is also a prerequisite for O&M independence.

Independently tested. O&M can verify the availability of the business architecture or service through some convenient test cases or tools. A business architecture or service with this capability enables O&M to go live independently, without the need for developers or testers to be involved in every release or change.

Component Specifications. It refers to having a good debate framework for related technologies within the same company, so as to avoid different development teams using different technology stacks or components, resulting in the company's internal technical architecture getting out of control.

This approach can limit the disorderly growth of O&M objects and keep O&M in control of the production environment. At the same time, it can also allow O&M to maintain more energy investment to do more efficiency and quality construction work around standard components.

Technology decoupling. It refers to reducing the interdependencies between services and services, and also includes reducing the dependency of ** on configuration files. This is also the basis for the implementation of microservices, independent deployment, independent testing, and componentization.

For enterprises, special attention should be paid to two types of automation tools: one is IT operation and maintenance monitoring and diagnosis optimization tools; The second is the O&M process automation tool. These two types of tools are mainly used in:

Monitoring automation refers to the implementation of proactive monitoring of important IT equipment, such as routers, switches, firewalls, etc.;

Configuration change detection automation means that once the configuration parameters of IT equipment change, the trigger change process will be forwarded to relevant technical personnel for confirmation, and IT O&M personnel will be assisted in discovering and maintaining configurations through automatic detection.

Maintenance event reminder automation refers to the real-time monitoring of IT equipment and application activities, when abnormal events occur, the system automatically starts the alarm and response mechanism, and notifies the relevant responsible person of the first event.

System health check automation refers to the regular and automatic health inspection of IT equipment hardware and application systems, and cooperates with the IT O&M team to carry out health inspection and monitoring of the system.

Automated maintenance report generation refers to the regular and automatic collection and analysis of system logs, recording the system running status, and regularly providing analysis reports on the availability, performance, and system resource utilization of IT O&M through periodic monitoring, analysis, and summary.

As a mature IT automation operation and maintenance tool, Infolex has been implemented in many large data centers, and its concept and technology to solve IT operation and maintenance automation have many commendable points.