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According to your description: it should be that the background program is still running, so you can't shut it down, you can try again later, or you can remove the phone battery and force it to shut down.
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How to check and solve the problem that the phone always shuts down and restarts automatically:
1. Check your phone's battery.
Check whether there is any problem with the quality of the mobile phone battery, such as whether the battery is bulging, aging, etc., and check whether the contact between the mobile phone and the battery is normal and whether there is any looseness.
2. Perform a security scan on your phone.
If the phone is planted with a Trojan horse or a virus, it is very likely that the phone will always turn off automatically. At this time, all you need to do is open the phone's security software to conduct a complete scan of the phone, and if Trojans and viruses are detected, they will be killed immediately.
3. Check the mobile phone software.
If the same software is installed in the phone, it is also very likely that the phone will always turn off automatically, because there may be conflicts between the software with the same function when running, resulting in the phone always shutting down automatically.
4. Mobile phone flashing problem.
Flashing the phone can get more permissions and functions to use the phone, but the flashing of the phone may also cause problems with the system of the phone, causing the phone to shut down automatically.
5. The battery is faulty.
You can take your phone to the nearest mobile phone repair site or mobile phone service center for testing to see if there is a problem with the battery itself, and if so, replace it with a new mobile phone battery. Replacing your phone's battery during the warranty period is free of charge.
6. There is a fault in the mobile phone.
If there is no fault in the mobile phone battery after the mobile phone repair station or the mobile phone service center, then the mobile phone repair station can be asked to test the mobile phone to see if it is a problem with the mobile phone, and if it is a mobile phone problem, repair the mobile phone. During the warranty period, the repair of the mobile phone is free of charge.
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1. The boot line is abnormal: use an external power supply to supply power to the mobile phone, use the electric meter to detect whether the indication has changed, if there is no change, it is likely that the boot line is broken or the boot button is not in good contact.
2. The power supply circuit of the battery is abnormal: use the external interface to supply power to the mobile phone, see if it returns to normal when it is turned on, if it is normal, it is determined that the power supply circuit of the mobile phone is abnormal.
3. The IC of the mobile phone power supply is abnormal: test the test point of the peripheral circuit of the power supply IC according to the circuit schematic diagram to see whether the test value is normal.
4. The system clock and reset of the mobile phone are abnormal: you can use the dual total oscilloscope to detect the CPU power supply of the mobile phone to check whether the waveform in the reset is correct.
5. Problems with logic circuits: that is, faults in the circuit version of mobile phones, which can generally be solved by repair welding.
6. Software conflict: The installed software does not match the system of the mobile phone, which may also cause the mobile phone to fail to boot, you can connect the mobile phone to the computer to delete the program.
7. If it is a copycat mobile phone, then I estimate that it can't be turned on because the chip inside is burned, or some of the small parts inside are loose, but this situation will only appear if you drop it, the chip burns may be because you charge it for too long, and the chip is burned, if the battery is charged, it is these aspects, if it is a brand-name mobile phone, such as Nokia, Motorola. These situations are rare, unless it is artificial, if it is a brand-name smartphone, and there is no improper use, it is a software problem, it may be a system crash, or because of the poisoning of the mobile phone caused by the software damage, generally this can only go to the maintenance office, however, I think the biggest possibility is caused by static electricity, it is recommended that you do not open the blind repair, or go to the repair office!
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It is recommended to try the following methods to see if it can be turned on:
1.Press and hold the power button for 10 seconds to force restart the phone.
2.When the phone is turned off, press and hold the volume up button and the power button at the same time for 3 to 4 seconds, release the button to enter recovery mode, select wipe data factory reset first, select wipe cache partition after completing the waiting interface, and select reboot system after completion Now restart the phone immediately, (doing this will lose all the data on the phone (except the data on the TF card), including installed apps, ** book, short messages, etc.) When there is no other way to solve the problem, use this item and use it with caution.
If the above methods still can't be turned on or the mobile phone has important data, it is recommended to take the mobile phone to the local after-sales inspection and processing, and the after-sales technicians will deal with it. You can go to vivo official ** to check the address of the after-sales service center, and check the after-sales address of the province and city where you are located.
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Which X3 model are you using? Here's what you can try:
1. You can try to press and hold the power button for more than 30 seconds to see if the phone can turn on normally.
2. You can press and hold the power button and the volume up button to enter recovery mode and perform double clearing operation: select wipe data factory reset to erase all data Restore factory settings (Chinese recovery selects clear data), wait for the interface to jump, and then select reboot system now to restart the phone.
3. You can ** firmware upgrade package to SD card, fill in the mobile phone model on vivo official website - service, search ** firmware upgrade package corresponding to mobile phone model, ** do not decompress after good, copy and paste directly to the root directory of SD card, and then go to vivo official website - community - section to search for "vivo mobile phone Chinese (or English) recovery operation guide", follow the tutorial in the post. Let the reputation.
If the above methods still cannot be turned on, it is recommended that you go to the after-sales service center for testing and processing, and go to the vivo official website - service - service network query - select the province and city - check the local after-sales service center.
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We apologize for the inconvenience, but we recommend that you try the following:
1.You can press and hold the power button for ten seconds to force restart your phone. Suspicious 2Pull up the status bar on the phone, click one key to accelerate or enter the program management on the desktop, close the background program, clear the cache file to increase the available memory, and avoid the phone crashing when the memory is insufficient. Celery key.
Try to clear the abnormal data (i.e., restore the factory state) by going to Settings ->More Settings -> Factory Reset ->Erase All Data" to solve the crash caused by viruses and third-party software compatibility. Note: Clearing the data will lose all the data stored on the user's mobile phone, including ** book, short message, the third wide party application software, and related information, and the data stored on the T card will not be lost.
Use with caution. If the problem cannot be solved through the above methods, please contact the after-sales service center, and the after-sales service center address **can be found in the settings - more settings - after-sales service menu. You can also go to vivo official ** to check the address of the after-sales service center:
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Smart machine card machine is a normal thing. If you often get a card, you need to verify whether you are buying a copycat
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