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err-04: malfunction; The battery is under-voltage, and the battery inside the energy meter has no power. At present, the single ** rate electric energy meter, err-04 is some prompts of system errors, this is a national unified standard, so that the electric energy meter manufacturer, the electric energy meter status with different errors will be waited, to display the internal fault of the electric energy meter, maintenance and elimination.
In order to avoid affecting the correct metering of the meter, it is recommended to call 95598 for feedback, and the power supply department will arrange the relevant account manager to follow up for you.
If it happens, the power will run out for a short time. That is an indication of a short circuit or design issue inside the meter.
This situation can only be solved by the original factory. Once this battery is dead. It will lead to many problems such as the wrong time scale of power accumulation, the wrong location of storage, etc.
Energy meter failure** and its implications.
err-01: Faulty --- control loop error.
err-02: Fault--- ESAM error, note that the card chip is ESAM.
err-03: Faulty --- control loop error.
ERR-04: Faulty --- battery undervoltage, no power to the battery inside the energy meter.
err-05: Faulty --- control loop error.
ERR-06: Fault--- memory failure or corruption.
err-07: Fault--- clock fault.
The main functions of the energy meter:
1. Prepaid function: collect electricity fees in advance, and automatically pull the power off when the remaining power is zero.
2. Closing and pulling mode: two specifications: internal switch and external electric switch.
3. Memory function: the data in the meter can be stored for 10 years in the case of power failure.
4. Display function: double display, the meter displays the cumulative power consumption, and the LED display displays the remaining power and other information.
5. It can detect the flow rate that cannot be detected by ordinary meters (such as sockets, wiring boards, etc.). Accurate billing.
6. The intelligent price adjustment mode can intelligently adjust the price for users who use too much electricity to achieve the role of energy conservation and emission reduction.
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err is the meaning of error, err04 is an error **, from the maintenance manual of the table can find out the specific meaning of the **, generally indicate which step is the fault. There's something wrong with the meter! If the meter fails, you can't repair it privately, and find a department with management rights to solve it.
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In order to avoid the subsequent impact on your electricity consumption and billing, please reflect to the owner of the meter in a timely manner, if you belong to the electricity customer of Guangdong Power Grid, please call the 24-hour power supply service **95598, and the power supply company will arrange staff to follow up.
We hope you find ours helpful.
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ERR-04: Faulty --- battery undervoltage, no power to the battery inside the energy meter.
This situation can only be solved by the original factory. Because once this battery is dead. It will lead to many problems such as wrong time scale for power accumulation, wrong storage location and so on. After replacing the battery, the clock needs to be recalibrated, and there is also the handling of lost data.
When the above faults occur, the customer generally does not need to deal with it by himself, and only needs to pass the 95598 warranty. Because the meter is the asset of the power supply company, the power supply bureau will deal with or replace it free of charge in case of failure.
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err-01: Faulty --- control loop error.
err-02: Fault--- ESAM error, note that the card chip is ESAM.
err - 03 : Fault -- Prepaid Card initialization error.
ERR-04: Faulty --- battery undervoltage, no power to the battery inside the energy meter.
err - 05 : Fault -- Internal program error.
ERR-06: Fault--- memory failure or corruption.
err-07: Fault--- clock fault.
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The meter screen shows ERR04, which means that the battery in the meter may be dead.
The meter battery is responsible for the clock and will power the meter elements in the event of a power outage. ERR-04** is the meter prompting the user that the button battery inside is dead, but this does not affect the metering function and accuracy of the meter, the following are other faults**
1. ERR-01 Fault: The control loop is wrong.
2. ERR-02 Fault: ESAM error, note that the card chip is ESAM.
3. ERR-03 Fault: Prepaid card initialization error.
4. ERR-04 fault: the battery is under-voltage, and the battery inside the energy meter has no power.
5. ERR-05 Fault: Internal program error.
6. ERR-06 Fault: Memory failure or damage.
7. ERR-07 Fault: Clock fault.
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Meter Failure**err32- > According to the smart energy meter enterprise standard to publicize and implement the functional specifications of the material, the article is repentant, and the explanation is: err-32 stands for "invalid card".According to the error message word, it is divided into 4-10 types of errors.
This can only be read back by reading the abnormal card record in the meter. According to your description, there is a high probability that the card will be damaged. The first time you use the card, you need to go to the business hall to activate it, otherwise the error 32 will be reported
Common prepaid faults: Cause: Error in the handover of electricity meter and card data.
Solution: Use a reset card to reset the front of the meter. Reason:
The meter displays other error messages. Solution: Clear the user card to zero, re-open the account or clear the card, and then replace the card point meter replacement procedure to purchase electricity.
When replacing the card, you cannot purchase electricity and the power in the card must be invalid) Reason: The card is reversed. Workaround:
Insert the card correctly.
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An electricity meter is a meter used to measure electricity bills, which needs to be installed according to the specific line. There are some failures that sometimes occur during the use of electricity meters, and most people are unaware of this. So what should I do if err04 appears in the meter?
What should I do if err04 appears in the meter?
The meter appears err04, which means that the voltage of the battery is not enough or the battery is dead, this situation should contact the manufacturer of the meter to solve, you can also ask a professional to help keep an eye on. If the battery of the electric meter is not charged, it will affect the calculation of the power level, and it should be recalibrated after replacing the new battery to retrieve the lost data.
What should be paid attention to when using the meter
1. First of all, before the meter is installed, you need to fully observe the meter to see if it is a qualified product. Generally, the meter needs to go through a lot of testing before leaving the factory, and when the inspection is passed, the manufacturer will add a lead mark to the meter. If the lead stamp on the meter housing is intact, then the meter can be used with confidence.
In addition, it is necessary to find a suitable location before the installation of the meter, and the temperature of the general installation place should be kept at about 0 degrees to 40 degrees, and the humidity should not exceed 85%.
2. When installing the meter, it is necessary to tighten each screw in strict accordance with the drawings. The installation place must not have direct sunlight, and the height is about 1.8 meters. After the installation is completed, you need to debug the meter, open the meter gate, and turn on some electrical appliances to see if the meter can operate normally.
3. The meter will make some small noises when it is running, which belongs to the normal range, and the internal parts will not be damaged, nor will it affect its service life. The model of the meter of the same specification is different, and the speed of its rotation will be different in the case of the same electricity consumption, so it is wrong to measure the accuracy of the meter by the speed of the meter.
Article summary: The above is what to do if err04 appears in the meter and what should be paid attention to when using the meter, I hope it can help some friends in need.
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