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Sofa, if there is a quality problem, consumers can complain to the local consumer association, or to the administrative organ for industry and commerce.
If the negotiation fails, a lawsuit may be filed in the people's court in accordance with law.
Both operators and producers are responsible for the quality of their products.
Article 26 Producers shall be responsible for the quality of the products they produce.
Article 34 The seller shall take measures to maintain the quality of the products sold.
Article 40 In any of the following circumstances, the seller shall be responsible for repairing, replacing and returning the product; If losses are caused to consumers who purchase the products, the seller shall compensate for the losses:
1) It does not have the performance that the product should have and has not been explained in advance;
2) It does not meet the product standards indicated on the product or its packaging;
3) It does not conform to the quality conditions indicated by product descriptions, physical samples, etc.
If the seller is responsible for repairing, replacing, returning the goods, or compensating for losses in accordance with the provisions of the preceding paragraph, and it is the responsibility of the producer or the responsibility of other sellers who provide products to the seller (hereinafter referred to as the supplier), the seller has the right to recover from the producer or supplier.
If the seller fails to repair, replace, return or compensate for losses in accordance with the provisions of the first paragraph, the product quality supervision department or the administrative department for industry and commerce shall order corrections.
If there are different provisions in the sales contract or contract concluded between producers, sellers, or producers and sellers, the parties to the contract shall execute them in accordance with the provisions of the contract.
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For quality reasons, the merchant will coordinate and deal with it, and the money for the lawsuit is not enough for the litigation fee.
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If there is a quality problem with the sofa, we should take action as soon as possible to prevent the problem from worsening and protect the rights and interests of consumers.
First of all, consumers should check the purchase contract or warranty information to understand their rights. If the problem is covered by the warranty, you can contact the seller or manufacturer to request warranty or repair service. Be sure to keep proof of purchase, contracts, warranty cards, and relevant evidence in case you may need them in the future.
If there are unreasonable terms in the purchase contract, or the seller or Luda manufacturer does not deal with the consumer's problem in a timely manner, the consumer can also consult the relevant departments or seek legal means to protect their legitimate rights and interests.
In order to avoid the recurrence of similar questions, it is recommended that consumers carefully review the terms of quality assurance, return and after-sales service when buying furniture, and choose reputable and strong brands and distributors, and try to avoid choosing low-priced, questionable quality products.
In short, consumers should take timely action when encountering quality problems to protect their legitimate rights and interests, and at the same time promote the healthy development of the consumer market.
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Sofa is one of the indispensable furniture for home life, a good sofa can reduce our fatigue and relax our body and mind. However, many people will find that the quality of their sofa is not very good after using it for a period of time, and there are problems such as collapse and hard seats. So, what should I do if I encounter a sofa quality problem?
1.Find brand after-sales maintenance services: Some big brands of sofas have after-sales maintenance services, some manufacturers will also provide a certain warranty regret period, if your sofa is within the warranty period or has after-sales service, you can first contact the corresponding brand or after-sales service, let it repair and maintain.
2.Ask a professional to repair: If your sofa has passed the warranty period or other reasons can not get the manufacturer's after-sales service, then you need to ask a professional and experienced maintenance master to check the sofa, analyze the cause, and repair the problem.
3.Strengthen the support strength by yourself: If you find problems such as seat deformation and leaf spring deformation caused by sinking and stiffening during the use of the sofa, you can consider using some tools and materials to strengthen the support in these places, such as adding wooden planks and replacing new leaf springs.
4.Replace the sofa: If none of the above methods can solve the problem, then you have to consider replacing the sofa. Of course, before replacing the sofa with a new one, it is also necessary to carefully consider the quality, craftsmanship and other aspects of the sofa to avoid repeating the mistakes of the past.
In short, when encountering the quality problem of the sofa, it is necessary to take measures in time to let the sofa continue to play its role. In the usual use process, attention should also be paid to the maintenance of the sofa to prolong its life.
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Summary. Excuse me, how long has the product been purchased? Kiss.
What should I do if there is a quality problem with the sofa and it is difficult to protect my rights.
Excuse me, how long has the product been purchased? Kiss.
I bought it on Double 11 and just received it a few days.
I also bought a dining table and never received it.
Just sit down and that's it.
Can this sit.
Did you buy it in the official ***? Kiss.
Is the product still warranted?
Is it in, dear?
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Summary. If there is a quality problem with the sofa, if the business ignores it, you can find the local consumer association to mediate. If it still doesn't work, give us a brief introduction to your specific situation, which can help you go through the legal process.
What should I do if there is a quality problem with the sofa and it is difficult to protect my rights.
If there is a quality problem with the sofa, if the business ignores it, you can find the local consumer association to mediate. If it still doesn't work, give us a brief introduction to your specific situation, which can help you go through the legal process.
Merchants just ignore it.
Let the merchant give an explanation, is it a store?
At the same time, I bought a table at his house, but he never delivered the goods to me, and the money was not returned.
Bought online, Furuya Furniture.
Dear you bought it in **.
Just sit down and that's it.
I bought it for more than a month to receive it.
Dear, you can find customer service to complain on **.
We must urge customer service every day.
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