The Huawei set top box does not respond when it is connected, and the Huawei TV network set top box

Is the password set? If not, set it up first.

Call 10,000 customer service for consultation.

Call ** to telecom customer service and give you a signal refresh.

Huawei TV network set-top box can not connect to the network because of network problems,Need to set up through the network and connection to solve the problem。 The steps are as follows:

1. In the relevant window, directly select the settings to jump.

2. If there is no problem, click on the network and connection.

3. Next, make sure to turn on the wireless network.

4. At this time, set the connection object according to the actual situation.

5. In this way, when the illustrated screen appears, the purpose can be achieved.

If the set-top box is faulty, it is recommended that the user replace the set-top box.

If the set-top box can't watch TV,The first consideration is whether the mobile phone is in arrears or down,If the mobile phone can be connected to wifi to the Internet,Then the network is no problem,It must be a set-top box problem,If the set-top box is broken,It is recommended that users buy a TV set-top box。

Power off the router: Cut off the power supply of the router and wait for 30 seconds before resuming the power supply. In addition, it can detect whether the wireless connection is smooth through devices such as smart limbs and mobile phones. Also, find the System Upgrade option in the system settings, check and upgrade to the latest version.

Broken or insensitive.

1. The remote control battery is dead, try replacing it with a new fully charged battery;

2. If the receiver in the set-top box fails, the network set-top box can be tested by the merchant or sent to the maintenance station for maintenance;

3. The failure of the remote control itself, usually the internal components are damaged (it is the crystal oscillator that is often easy to break.

If you press any button of the remote control, the red light of the receiver of the set-top box does not light up, it can be judged that the crystal oscillator is damaged).

Summary. It may be that there is an obstacle (such as a wall, cabinet, etc.) between the box and the Wi-Fi hotspot, causing the Wi-Fi signal of the box to weaken. Please remove the obstacle or place the box within 1 3 meters of the router.

1) When there are multiple Wi-Fi signals in the network, each Wi-Fi signal will interfere with each other, affecting the stability of the Wi-Fi connection. At this point, place the box within 1 3 meters of the router. 2) If conditions permit, it is recommended to use a network cable to connect the router to the Internet, and the network will be more stable.

It may be that there is an obstacle (such as a wall, cabinet, etc.) between the box and the Wi-Fi hotspot, which causes the Wi-Fi signal of the box to become weak. Please remove the obstacle or place the box within 1 3 meters of the router. 1) When there are multiple Wi-Fi signals in the network, each Wi-Fi signal will interfere with each other, affecting the stability of the Wi-Fi connection.

At this point, place the box within 1 3 meters of the router. 2) In the case of conditions, it is recommended to use a network cable to connect the router to the Internet, and the network will be more stable.

It's that after the set-top box is inserted into the USB flash drive, the TV only shows the connection but can't find it,I can't find the app store on the TV,There is no USB flash drive setting in the settings。

Hello dear, you can turn off the TV and restart.

Dear, it's a TV problem.

Turn off the TV and restart it to see if you can find the USB drive.

1. The possible reasons why the Huawei set-top box shows no signal are as follows:

1. The network cable plug connected to the set-top box is not connected normally;

2. Set the router of the wireless network to turn off or not turn on the number of wires;

4. The network port module of the set-top box is damaged;

5. The wireless function of the set-top box is not turned on;

Second, the solution:

1. Turn on the wireless router and use other devices to detect that the wireless signal is normal;

3. Consult a professional master to replace the network port;

4. Reconnect the network cable to restore the signal;

5. Turn on the wireless function of the network set-top box.

Live TV programs seem to need the support of network operators, it is asking for money, if you can watch TV with any set-top box, who does the pay TV of network operators sell to, haha!

This problem is easy to solve, call Huawei's official customer service directly and she will give you a very satisfactory answer. And it is very efficient, solved at once, because only Huawei knows its product characteristics and how all problems are solved.

The TV network set-top box connection is not connected to the Internet because of the problem of network settings,Solution:dao

Press the remote control setting key,Find the network settings on the TV,Click in to see if it has been connected to the network,If there is already a wired connection,1、Users who connect to the set-top box through the router choose the DHCP connection mode,2、Users who connect to the set-top box through the modem choose the PPPoe connection mode。