Frequently asked questions about Banggou, Banggou s return and exchange policy

Updated on technology 2024-05-25
6 answers
  1. Anonymous users2024-02-11

    Delivery and after-sales problems are the most unsatisfying.

    Delivery: Send the wrong goods twice in a row, the L size is sent to the S code, and the gray one is black. If you don't give the delivery list, you can't return it if you want to.

    After-sales: customer service is not strong, what they are best at is to say sorry for the trouble, but in fact will not give you a happy solution to the problem, the same problem has not been dealt with three times, every time you ask a question to transfer to other customer service, every time you have to repeat the problem. So, I decided to uninstall the app, and I was tired....

  2. Anonymous users2024-02-10

    1.Banggou provides you with a 14-day quality satisfaction guarantee period: within 14 days of receiving the goods, the packaging and tags are in good condition, and the products are not stained and damaged and have not been applied, and they can be returned unconditionally.

    Returns and Exchanges.

    a) In order to ensure your rights and interests, please contact Metersbonvi Buy.com after careful consideration.

    b) Special products (e.g., underwear in contact with the skin that involve personal hygiene, special products designated by Banggou) will not be returned or exchanged for non-quality problems.

    c) Once the products that have joined the Buy-Gift Campaign are returned, if they do not meet the conditions, they must be sent back together. Partial returns of items in a bundle or bundle cannot be made as the original bundle or bundle will not be eligible for the purchase discount.

    d) If you ask for an invoice when purchasing, once you return the invoice, please send the invoice back with the goods, if the invoice is lost, it will not be able to be returned;

    e) When the return or exchange occurs, please choose ordinary courier to send the goods back to us. If it is a quality problem, the freight of the goods will be reimbursed according to the actual amount of the waybill, the maximum reimbursement amount is 15 yuan, because the freight collection business is not supported for the time being, you need to pay the freight first, and the replacement goods will be delivered for you free of charge. If it is not a quality problem, the freight needs to be paid by yourself.

    Return Process. 1.If your order needs to be returned or exchanged, please be sure to contact the Banggou customer service center through **or **customer service. The customer service staff will help you register the return and exchange form.

    2.If you handle the exchange, the customer service staff will reserve the required goods for you for 14 days after registering the return and exchange form, and you must return the goods to the Banggou warehouse within 14 days to ensure that you can handle the exchange smoothly.

    3.In order to ensure that the returned goods are processed for you in a timely manner after receipt, please be sure to attach the order invoice and invoice when returning the goods.

    4.After receiving the package, Banggou will count and check the returned goods according to the invoice and return list, and dispose of your return and exchange needs.

    5.In the case of returns, the refund of the cash to order will be made using the payment method of your original order; Orders paid in cash can be refunded by bank transfer (bank card number and bank information are required), and the refund will take a certain amount of time to reach your account, because the bank transfer will vary according to the arrival period of interbank transfers. At the same time, the points you have incurred in purchasing the product will be deducted after the return.

    6.Due to the quality of the goods (non-human damage) caused by returns, exchanges, after the goods are sent back, please automatically contact Metersbonwei Banggou, Banggou bears the cost of your ordinary express delivery to Banggou (please pay attention to the application of reasonable methods for sending, we will report according to the amount of the waybill, the maximum reimbursement amount is 15 yuan).

    Meibang is suitable for students, young people.

  3. Anonymous users2024-02-09

    Summary. Hello, Lebanggou cannot be used due to the following reasons:1

    Network issues: Make sure your network connection is working and try to reconnect to the network or change the network environment. 2.

    System maintenance: It is possible that Lebang is undergoing system maintenance, it is recommended to try again later. 3.

    Question: Please make sure you have registered and logged in to Lebanggou, if not, please register and log in before using. 4.

    Device compatibility issues: Lebang may not support the device or operating system version you are currently using, please check whether your device and operating system meet the requirements. If none of the above methods can solve your problem, it is recommended that you contact Lebanggou customer service for help, and they will try their best to solve the problem for you.

    In addition, you can also follow the official social media of Lebanggou for the latest information and events.

    Hello, Lebanggou cannot be used may be teased for the following reasons:1Network issues:

    Make sure that your network connection is working and you can try to reconnect to the network or change the network environment. 2.System Maintenance:

    It is possible that Lebang is undergoing system maintenance, it is recommended to try again later. 3.Question:

    Please make sure you have registered and logged in to Lebanggou, if not, please register and log in before using it. 4.Device Compatibility Issues:

    The device or operating system version you are currently using may not be supported by Lebang, please check if your device and operating system meet the requirements. If none of the above methods can solve your problem, it is recommended that you contact Lebang customer service for help, and they will try their best to solve the problem for you. In addition, you can also follow the official social media of Lebanggou to stay up to date with the latest information and events.

    Lebang buys, I recharged more than 4,000 yuan, and now I can't use the funds, how can I get them back.

    I can't get in.

    Dear, in this case, then call the police directly and let the police deal with it.

  4. Anonymous users2024-02-08

    Banggou is the official website of Metersbonwe**.

    "Metersbonwe" is a local casual wear brand independently founded by Metersbonwe Group. Founded in 1995 in Wenzhou, Zhejiang Province, China, Metersbonwe Group Co., Ltd. mainly develops, produces and sells Metersbonwe brand casual series clothing.

    Metersbonwe has five main brands, including five main brands, and operates the B2C e-commerce platform of Banggou.

  5. Anonymous users2024-02-07

    As the leading brand of fast fashion in China, Meters Bonwe has always felt the needs of consumers, and in order to show the most complete "Metersbonwe Apparel Co., Ltd.", "Qi" brand products to consumers across the country, it has made every effort to create a new online shopping fashion platform: Banggou** and convey the most complete product series of its brands to provide more shopping experience.

  6. Anonymous users2024-02-06

    Online shopping of Metersbonwe's online shopping brand, Banggou**.

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