-
If the merchant intended to make the corresponding compensation, it is best to have a bad attitude or even solve the matter, you can complain to the merchant on the takeaway software or call 12365 to complain and report**, and if the situation is serious, you can pick up the law to protect your own rights and interests.
-
If the store has a positive attitude and is willing to send someone to deal with this matter quickly, if it is willing to agree to the conditions of compensation or replacement proposed by the merchant, it can be coordinated with the merchant.
Legal settlement.
If the merchant has a bad attitude and is unwilling to deal with the matter, you can inform the merchant first, and the matter will be resolved through legal means.
Article 148 of the Food Safety Law If a consumer suffers damage due to food that does not meet food safety standards, he or she may claim compensation from the operator or the producer.
-
After eating the insects in the takeaway, he immediately picked up his mobile phone to take pictures and record them as evidence, and then called ** to report the matter to the merchant, and under normal circumstances, the merchant intended to compensate for the solution. If you encounter a merchant with a bad attitude and don't want to solve the problem, you can first contact customer service on the takeaway software to complain about the merchant, and then call 12365 to complain** to reflect the problem.
-
After you keep the evidence, you can contact the seller and ask him how to deal with it, and he will generally compensate you for your losses, at least he will give you a free order.
-
Take photos for evidence, and then make a claim.
-
You should have a post-purchase review process so that you can have a good interaction with the merchant and have a good experience.
-
I have also encountered that the merchant will give you a free order at most, and it will not care about you if you move, in fact, the takeaway is not clean, so it is better to do it yourself.
-
Find a merchant! See how the merchant handles
-
First, after eating insects or foreign bodies. Take a photo as soon as possible, send it to the takeaway customer service, and then send it to the merchant. At this time, the customer service and the merchant will most likely say to make a new one for you (don't agree, this is perfunctory for you!). )
Second, we post this.
Food Safety Law: Article 148: If a consumer suffers damage due to food that does not meet food safety standards, he may claim compensation from the operator or the producer. If a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation from the producer or operator for ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB.
However, there are exceptions to the defects on the labels and instructions of the food that do not affect food safety and will not mislead consumers.
Third, we must remember not to accede to any of their unreasonable demands. As well as warning them, I have taken a screenshot and am ready to report it to 12315. After this is done, many merchants will make ten times the compensation.
But there are still a few businesses that will still mess around! This brings us to the fourth point.
Fourth, we have to go to the industrial and commercial bureau to complain and tell the merchant that we will only accept ten times the compensation.
Once that's done, we'll just wait.
-
What should I do if takeaway eats out of the worm and eats the worm out of the takeout and eats the worm out of the takeaway? In fact, this can be raised, what should I do if I eat worms? Actually, this can be filed uh appeal.
Hey, what should I do if I can let the takeaway eat the worms? Actually, this can be filed uh appeal. Hey, what should I do if I can let the takeaway manufacturer or you eat the worms?
Actually, this can be filed uh appeal. Hey, you can let the takeaway manufacturer or the uh place you ordered. What should I do if I eat bugs from takeaway?
Actually, this can be filed uh appeal. Hey, you can let the takeaway manufacturer or the uh place you ordered. What should I do if he accompanies the takeaway to eat bugs?
Actually, this can be filed uh appeal. Hey, you can let the takeaway manufacturer or the uh place you ordered. It's normal for him to compensate, what should I do if I eat worms from takeaways?
Actually, this can be filed uh appeal. Hey, you can let the takeaway manufacturer or the uh place you ordered. Let him compensate, this is a very normal kind.
-
Hello, takeaway eats insects, you can take pictures as evidence, and then find the store theory, but many takeaways have hygiene problems, if there is no harm to the body, then you can only admit it.
-
If the takeaway eats bugs, then you can contact the seller and let the seller give a satisfactory answer, if it is not the seller's problem, but the food delivery, then you can also let Meituan mediate.
-
Friends, please come up with the law**. I ordered takeout on the evening of December 28th, and I often order that takeout because it tastes good and is delicious. I thought it was a calm night, but when I opened the soup inside, a good baby came into view That's right! It's a cockroach!!
-
In addition to claiming compensation for losses, consumers who eat insects from takeaway can also ask the restaurant to pay + times the price or three times the damage.
According to the regulations, consumers are not responsible for not meeting food safety standards.
If the food is damaged, it may claim compensation from the operator or the producer.
Legal basis: Food Safety Law of the People's Republic of China.
Article 148: If a consumer suffers damage due to food that does not meet food safety standards, he or she may claim compensation from the operator or the producer. Producers and operators who receive consumer compensation requests shall implement a first-bear responsibility system, pay compensation first, and must not pass the buck; If it is the responsibility of the producer, the operator has the right to recover from the producer after compensation; The producer who is the responsibility of the operator has the right to recover from the operator after compensation.
If a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation from the producer or operator for ten times the price or three times the loss;
However, there are exceptions to the defects on the labels and instructions of the food that do not affect food safety and will not mislead consumers.
-
The producer or operator may be required to pay compensation of ten times the price or three times the loss, and the specific compensation may be claimed in accordance with Article 148 of the Food Safety Law
If a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation from the producer or operator for ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB.
However, except for the defects on the labels and instructions of food that do not affect food safety and will not mislead consumers, the Food Safety Law clearly stipulates that the legitimate rights and interests of consumers must be protected.
How:1. You can negotiate with the seller and inform them of their own demands and the corresponding legal basis.
2. You can directly complain and give feedback to the 12315 market supervision department.
3. You can report to the consumer association.
4. If the evidence is sufficient, you can also choose to sue to solve the problem.
-
Seeing "every time", I was deeply moved by the landlord.
Be sure to keep the body, protect the crime scene, call the lobby manager, and make a claim.
Usually there are apologies + three outcomes:
1. Heavy (not recommended, because it is likely that the chef's process is just to pick out the corpse) 2. Change the dish (who can guarantee that the next dish will not have a tragedy repeated, and besides, I guess you are already lacking interest in this meal at this time).
3, refund money + VIP card (perfect ending, I don't need to say more) If there are three results other than that, call 12315 or business, pay attention, call from time to time to inquire about the progress, hehe.
In this case, the consumer can negotiate with the restaurant to either return the dish or change it to another dish, because it is caused by the restaurant's work error, and if the restaurant is fraudulent, the consumer can claim double the amount of compensation. If you eat bugs in a restaurant, the sensible thing to do is to ask the restaurant for a certificate, which is also the best way to protect your rights. >>>More
If you are a merchant, you can double-check whether you have done it, if you are a consumer, you can see if these small details will affect your entry into the store, you are welcome to leave a message in the message area! >>>More
You can get some coupons, for example, you can have some full discounts, which I think might be more popular, and there are a lot of people who probably like some of these strategies as well. >>>More
1.Do a good job of takeout.
Step 1: Prepare your business card The business card is printed on the WeChat public, ***, which directly locates your customer group. Nowadays, students and white-collar workers use WeChat, and it is essential to use WeChat to order food. 2.Customized takeaways. >>>More
If the takeaway is delivered by the wrong order and is eaten by others, you can judge how to compensate according to the following points: >>>More