How to be a good shopping mall bag salesperson

How to be a bag salesperson in a shopping mall.

Self-confidence, you have to believe that the bag is the best, affinity, smile more, the feeling of winning people is easy to get close to, mentality, you are not selling bags, you are helping guests choose the right bag for him, this is a good thing, come on.

1. Accept the training of the shopping guide brand and be familiar with the product information;

2 Receive service training. Use polite language and be warm and not harassing to customers;

The salesperson should do the following things: 1. First of all, you must dress yourself, don't have to exaggerate, the clothes are neat and decent, light makeup, fresh breath, don't touch heavy makeup, the overall feeling should be ordinary and affinity, never seek novelty and curiosity. 2. Have the professional knowledge that a salesperson you are engaged in should have.

Understand the performance, **, and applicable groups of the goods you sell, especially the use experience and after-sales service, etc., so that you know everything and understand it. 3. Speak Mandarin, don't speak too loudly and speak moderately with customers. Don't speak too fast, don't blindly introduce the product, so that the customer can't interject.

5. Abide by the rules and regulations of the shopping mall, unite comrades, such as two people in charge of the counter together, to do a good job of unity. 6. Pay attention to observation. Observing the consumer groups of your goods and grasping their characteristics will help you in your work.

You have to look at the specific shopping malls, some only do the part that you need to be responsible for, and some also need to tally, count, etc., you can call the specific shopping mall to inquire.

Salesperson Workflow:

1) Before going to work: check the grooming;

2) Start of work: full of energy;

3) Reception of customers: to be enthusiastic;

4) Take the initiative to introduce products: be thoughtful;

5) Whether to buy goods: be tactful;

6) Planning: Be accurate;

7) Commodity packaging: to be beautiful;

8) Fill in the commodity sales form, cash collection, collection and invoicing: to be proficient;

9) Sending off passengers: be polite;

10) End of work: clean the inside and outside of the mall.

In fact, on the surface you are buying cabinets, but in fact you are providing a storage solution for customers! If you want to be a good cabinet salesperson, you need to pay attention to the following points.

1. Understand the basic knowledge of the material, style, process, size, selling point and other basic knowledge of the products you sell is a must for shopping guides! And it is backwards like a stream, open your mouth to come, otherwise the customer asks you a**, the size of you also go to see the ** card, take a ruler to measure, the customer's first impression of you is unprofessional, and then your persuasiveness will be greatly reduced!

2. Don't sell cabinets for the sake of cabinets. I think it was a low-level sales model to introduce the material and craftsmanship of the product to customers from the beginning, and now everyone is introducing it in this way. You remember a core idea!

Customers come to buy not a bunch of materials, customers come to buy furniture, living utensils, lifestyle, is a good storage solution! Imagine that the shopping guide who sells LV bags goes to introduce the artificial leather, can the bag still sell for tens of thousands?

3. Understand the lifestyle of your target customers, for example, high-end female customers generally have a lot of bags, so the storage space of the cabinet should take into account the space of the bags.

Fourth, it is recommended that you learn consultative sales techniques to sell furniture, which is a very professional sales tool, here I can only briefly tell you a few steps. The traditional sales concept is to buy the product, while the consultant sales technology is to provide customers with solutions to problems! 1. Introduce the core characteristics of the product brand to customers, and use a few simple and incisive words to attract customers first.

2. Ask questions to customers and find out the problems in the customer's situation (this is very important, you need to understand the problems encountered by customers when using furniture before, what are the standard requirements for new furniture) 3. Analyze the size of these problems 4. Help customers make up their minds to solve 5. Counsel customers to establish solutions 6. Counsel customers to establish solutions 7. Counsel customers to choose solutions 8. Guide customers to make deals These are just frameworks, and sales are in order! It takes a time process to learn to sell as a consultant, and I want you to succeed. 90% of people use ordinary sales methods, and the sales success rate is 30%; 10% of people use a consultative sales approach, and the sales success rate is 70%.

I'm a luggage maker, please find me if you have any questions.