Can I return my newly bought solid wood bed for a refund if it has a quality problem?

Hello, if it is a non-man-made destruction of the original product quality problem, then you can contact the merchant in time to explain the situation, leave a good voucher, especially the problem of freight, be sure to communicate in advance who bears it, and then return or return the refund, if you buy online, you can directly apply for after-sales in the order, choose the after-sales type for return, if it is purchased in an offline physical store, then you can directly contact the merchant to negotiate.

Of course, you can apply for a refund and return

Generally, in new houses, furniture, flooring, and wallpaper will release formaldehyde, and the release life of formaldehyde from some inferior decoration materials will reach ten years. Methanol is vaporized into methanol gas by heating, and the control system controls the reaction temperature according to its oxygen-alcohol ratio, so that the reaction is carried out in the best state. In the process, the tail gas circulation method is adopted, and part of the reaction heat is taken away by the circulating gas.

The traditional process route is to take away all the reaction heat by the batching steam, due to the use of tail gas circulation method, it is possible to produce more than 37% of different concentrations of industrial formaldehyde to meet the needs of different downstream products. Ways to remove formaldehyde: 1. Put more green plants, put an average of 2-3 pots in each room, and you can choose pothos, spider plant, aloe vera, etc.

2. Open the window for ventilation half a year in advance, especially in summer, formaldehyde is emitted quickly, and ventilation should be done frequently. 3. Buy more activated carbon and place it in new furniture, activated carbon can adsorb formaldehyde and change it frequently. 4. You can go to the market to choose some high-tech deodorant cleaners, which can remove the harmful gases emitted by newly renovated houses and new furniture.

According to relevant sources, these deodorant detergents are generally imported products, which use ammonia compounds to react with harmful substances, thus playing a role in deodorizing and cleaning. The above content reference: Encyclopedia - Formaldehyde.

Legal Analysis: Returnable and exchangeable.

Legal basis: Product Quality Law of the People's Republic of China

Article 11 If the following quality problems occur within 30 days from the date of delivery, the consumer can choose to return, replace or repair the furniture products. When returning, the seller shall refund the payment for the goods according to the original purchase**.

1) Broken tenon, deformation, loose structure, and insects in wood furniture;

2) Cracking of metal furniture welding joints;

3) cracking of bamboo furniture and rattan furniture;

4) Mattress spring puncture, collapse, spring breaking;

5) The sofa structure is loose, the components are broken, the seat spring collapses, the wood insects, and the cracks on the leather surface are broken.

6) Other serious defects that affect appearance and use.

If the furniture product has the quality problems listed in the preceding paragraph within 60 days from the date of delivery, the consumer can choose to replace or repair it.

Article 12 If the quality of the furniture product occurs within the validity period of the three guarantees, and it still cannot be used normally after two repairs, the seller shall replace the product of the same specification and model for the consumer free of charge.

Article 13 If the furniture products repaired within the validity period of the three guarantees have not been repaired for more than 30 days from the date of sending them for repair, the seller shall replace the products of the same specification and model for consumers free of charge. Shipping costs are borne by the seller.

Article 14 If the conditions for replacement are met, but the seller does not have a product of the same model and specification, or the consumer is unwilling to exchange the product of other specifications and models and requests to return the product, the seller shall return the product.

Depreciation is charged on used products according to regulations. The depreciation expense shall be calculated from the date of issuance of the invoice to the date of return, and the depreciation expense shall be deducted.

I had a little episode on this topic, a relative's family bought a set of beige Chivas Regal.

The sofa, light color, is more expensive more than 10,000 leather sofas, I also want to cherish it, we measured the size together, spent more than 500 pieces of customized a set of sofa cushions, after paving the key point, the friction of the leather sofa.

Small, I bought a fabric sofa, so we all asked for it, and it is also necessary to have a sofa cushion is a bamboo mat. There are several benefits to it, and you can put it below in winter. I put a bamboo mat mat on it in summer and am comfortable and cool.

Everyone cherishes the newly bought sofa, after all, it is carefully selected by themselves, and some sofas are not expensive, so some people will put on sofa cushions to protect, which is understandable. As far as I am concerned, whether the sofa cushion depends on the material of the sofa and the use of family members, I will shop, whether it is a leather sofa or a fabric sofa. Although buying a sofa is to see the sofa is originally a style and color, but it is inconvenient to get dirty, in order not to increase their workload, spread a layer of sofa cushions on the sofa, and directly take down the sofa cushion to wash it when it is dirty, which is convenient and fast.

Secondly, if there are no children at home, or if the children belong to a very quiet type, I don't think there is a need to lay a bedding. After all, when you buy a sofa, you must be for itAppearanceorQualityOr notComfortBilly. No matter what kind of sofa cushion, it will definitely affect the original appearance, and the sofa cushions on the market are mainly made of plush and plant fibers.

It is made of cotton, and these materials are very comfortable to use, and there is a high-elastic foam sponge with a soft treatment, which can make the sofa have higher anti-aging performance and resilience, and you will feel more comfortable sitting on this sofa cushion.

If the sofa is"in", then the sofa cushion is"faces".A piece of furniture is only complete when it has faces, just like why we make sheets. However, sofa cushions are not essential, whether you need it or not, we still have to depend on the individual's attitude towards it.

I think that for the newly bought sofa, if there is a quality problem, we can choose to return it, because this is the right of our consumers.

How much does the merchant promise to return the regular 7 days of return, 15 days for replacement, beyond the deadline can only be repaired, not you want to return the return, in accordance with the provisions of the new 7-day return is no problem, if the use of the unsealed, affecting the secondary sales, then you can only choose to repair, as for the repair or dissatisfaction** will start consumer protection**.

It can be returned or exchanged, and you can immediately call the person who sold the furniture and explain the reason, so that they can come to pick up the goods.

If there is a quality problem, it must be returned, generally large goods like this have a certain shelf life, and within a certain period of time, if it is damaged, it can be compensated.

Wood furniture (broken tenon, broken material, part deformation, loose structure, wood insects); metal furniture (weld point breakage); Soft spring mattresses (spring punctures, severe collapses, broken springs); Sofas (loose structure, broken components, collapsed seat springs, insects in the wood).

For furniture with serious quality problems, only four categories are included: "wood furniture", "metal furniture", "spring soft mattress" and "sofa". Leather, wood-based panels, glass, plastic, stone, paper and other materials are not included.

There is a time limit for returns and exchanges.

However, even if there are serious quality problems in the "three guarantees" regulations, there are also requirements for the time limit for return and exchange. According to the regulations: "Within 90 days from the date of delivery, if a serious quality problem occurs, the consumer can choose to return, exchange, or repair."

When returning, the payment shall be refunded at one time according to the original purchase". Within 3 months of discovering the quality problem, consumers can return the goods according to the purchase**.

According to the "three guarantees" of furniture in Beijing: "within 180 days from the date of delivery, if a serious quality problem occurs, consumers can choose to replace or repair the product." That is, consumers ask merchants to exchange products of the same specification and model and the same type for free.

Under normal circumstances, if we feel that it is not suitable or do not like the things we buy online and want a refund, then we can directly apply for the refund button, and after the seller agrees to the refund, he will give you the address, then you can send these things back by courier in the original way. In fact, such a method is very simple and suitable for most online shopping, but it may not be the same for buying furniture.

Because we all know that furniture is generally a little larger in size, and solid wood furniture.

It is also relatively heavy, and if you send it back by courier, it may incur a high courier cost. When the seller sends it to you, because they have a long-term cooperative relationship with the courier, they send it very cheaply. But if we ordinary people send it, it will definitely not be so cheap, ** will be a little higher, then you have to see what kind of courier you should use.

Of course, it is recommended that you communicate with the seller first, they should tell you how to return it, and then you can do what they ask. If they don't ask for anything, then you choose the cheapest courier to return it, because this will reduce your losses. If they have a request, then you do what they ask, and don't make your own decisions.

Because there are some companies that are like this, if you don't return it according to their request, he may not care.

In fact, we generally do not recommend buying this kind of large furniture online, because you can't see the quality, people must be blowing the sky when they buy it, but if you don't buy it well, it will be very troublesome. If it's an ordinary small thing, then you can still return it, but you will suffer no matter what, because the courier fee is really too expensive, and to be honest, in the end, it only does a good thing for the courier company.

You can directly apply for a refund from the merchant, and if the merchant does not agree, you can find the platform to intervene.

Contact the buyer, submit a refund application, fill in the reason for the refund for a refund, if the seller does not agree, the ** customer service can intervene to negotiate a solution.

If you buy solid wood furniture online, the quality is not very good, you should decisively return it, and then it will take a long time to buy furniture again, if you feel uncomfortable, then you will affect your mood every day when you see him.

Hello dear, you can return. ，1.It can be returned or exchanged.

2.Legal basis: Article 11 of the Product Quality Law of the People's Republic of China If the following quality problems occur within 30 days from the date of delivery, consumers can choose to return, replace or repair.

When returning, the seller shall refund the payment for the goods according to the original purchase**. If my answer is helpful to you, please give a thumbs up (in the lower left corner), I look forward to your like, your efforts are very important to me, and your support is also the motivation for my progress. If you feel that my answer is still satisfactory, you can click on my avatar for one-on-one consultation.

Finally, I wish you good health and a good mood!