Can I return my newly bought sofa if there is a quality problem?

I had a little episode on this topic, a relative's family bought a set of beige Chivas Regal.

The sofa, light color, is more expensive more than 10,000 leather sofas, I also want to cherish it, we measured the size together, spent more than 500 pieces of customized a set of sofa cushions, after paving the key point, the friction of the leather sofa.

Small, I bought a fabric sofa, so we all asked for it, and it is also necessary to have a sofa cushion is a bamboo mat. There are several benefits to it, and you can put it below in winter. I put a bamboo mat mat on it in summer and am comfortable and cool.

Everyone cherishes the newly bought sofa, after all, it is carefully selected by themselves, and some sofas are not expensive, so some people will put on sofa cushions to protect, which is understandable. As far as I am concerned, whether the sofa cushion depends on the material of the sofa and the use of family members, I will shop, whether it is a leather sofa or a fabric sofa. Although buying a sofa is to see the sofa is originally a style and color, but it is inconvenient to get dirty, in order not to increase their workload, spread a layer of sofa cushions on the sofa, and directly take down the sofa cushion to wash it when it is dirty, which is convenient and fast.

Secondly, if there are no children at home, or if the children belong to a very quiet type, I don't think there is a need to lay a bedding. After all, when you buy a sofa, you must be for itAppearanceorQualityOr notComfortBilly. No matter what kind of sofa cushion, it will definitely affect the original appearance, and the sofa cushions on the market are mainly made of plush and plant fibers.

It is made of cotton, and these materials are very comfortable to use, and there is a high-elastic foam sponge with a soft treatment, which can make the sofa have higher anti-aging performance and resilience, and you will feel more comfortable sitting on this sofa cushion.

If the sofa is"in", then the sofa cushion is"faces".A piece of furniture is only complete when it has faces, just like why we make sheets. However, sofa cushions are not essential, whether you need it or not, we still have to depend on the individual's attitude towards it.

I think that for the newly bought sofa, if there is a quality problem, we can choose to return it, because this is the right of our consumers.

How much does the merchant promise to return the regular 7 days of return, 15 days for replacement, beyond the deadline can only be repaired, not you want to return the return, in accordance with the provisions of the new 7-day return is no problem, if the use of the unsealed, affecting the secondary sales, then you can only choose to repair, as for the repair or dissatisfaction** will start consumer protection**.

It can be returned or exchanged, and you can immediately call the person who sold the furniture and explain the reason, so that they can come to pick up the goods.

If there is a quality problem, it must be returned, generally large goods like this have a certain shelf life, and within a certain period of time, if it is damaged, it can be compensated.

Legal analysis: Generally speaking, it can be refunded, but it depends on who is responsible, if it is a furniture quality problem or other problems, the seller promised at the time of purchase is different or different, you can return, but it must also be resolved through negotiation, after all, there is no binding on the terms of the contract. If you don't like it, I'm afraid you can't return it.

If you only pay a deposit, you can choose not to pay a deposit, and you will not buy furniture, if you have paid the full amount, then you have to coordinate to pay some liquidated damages and the like.

Legal basis: Article 119 of the Civil Procedure Law of the People's Republic of China Article 119 A lawsuit must meet the following conditions:

1) The plaintiff is a citizen, legal person, or other organization that has a direct interest in the case;

2) There is a clear defendant;

3) There are specific litigation claims, facts, and reasons;

4) It is within the scope of civil litigation accepted by the people's court and the jurisdiction of the people's court receiving the lawsuit.

As long as you are shopping in the regular **, if there is a quality problem with the goods, it must be refunded. Because the merchant needs to pay a certain amount of deposit to ** when joining **, and the higher the amount of goods she sells. The more security deposit you need to pay.

You can contact the merchant's customer service first, if the negotiation fails. You can also ask for ** customer service access.

After you have purchased a product on JD.com**, you may not be satisfied with the product you purchased. I want to return the goods, but the merchant does not give a refund, so how to complain about JD's non-return?

Click to open the browser on your computer and find JD.com in the browser**. Once you've found it, click Open; Find "Please Login" at the top of the ** page on JD.com, and then click to open.

After logging in successfully, find "View All Orders" under "My JD", and then click to open "View All Orders".

After clicking "View all orders", find "My complaints" on the left side of the "My Orders" page, and click Open when you find it.

After clicking to open "My Complaints", you can see all the products you have purchased before on JD.com**.

Then find the product that you are not satisfied with, and there is a "I want to complain" prompt behind the product, and then click "I want to complain".

But it should be noted that in the button I want to complain about, the reason for the complaint needs to be explained, and the buyer needs to provide corresponding evidence to prove that the merchant does not agree to return the goods, so that the results of the later complaints can take the lead, in order to ensure that their complaints can be successful, so here is to remind everyone that you need to keep evidence before the complaint, so that the complaint can be effective, otherwise it will be a complaint in vain and will not be resolved.

1. Serious quality problems can be returned. 2. Within 90 days from the date of delivery, if there is a serious quality problem, the consumer can choose to return, replace, or repair. 3. If the purchased furniture is not up to standard, consumers can return it unconditionally, and can ask the merchant to compensate for losses such as testing fees, transportation expenses, and lost work expenses.

4. If there is a quality problem in the product provided, and the time is delayed due to repair, replacement and return, compensation shall be given.

You can return the goods, there is no problem with this, you can go to the consumer association to complain and defend your rights, it must be able to deal with it, but it will be more troublesome and will take a certain amount of time.

It can be returned. If the merchant doesn't give you a refund, you will contact the customer service of JD.com**, and they will contact the merchant and return it to you.

If there is a problem with the quality of the sofa purchased online, you can request a return. If the merchant does not deal with it, it can complain.

If you refuse to return the goods, contact the customer service staff, the online things are generally seven days can be returned, if it is because of the quality of the must be returned, the customer service staff will be to the buyer.

You can return the goods, as long as you provide ** and evidence is a quality problem, even if the store ignores you, you can also apply through the official customer service, provide evidence, **, confirm that the quality problem can be returned without reason, and the shipping cost does not need to be out yourself, I hope it can help you.

If you just bought it, you can return it if there is a problem with the quality. There is also a situation where the package can be returned without opening the package. However, these must be refunded within 60 days, and the membership period is slightly longer, which is within 180 days.

Under normal circumstances, it can be refunded.

Of course, it can be refunded, because its quality is problematic, not because of other reasons, even if it is for other reasons, some merchants have no reason, 7 days no reason to return. Since it's his problem, of course he can return it, and he still pays for postage.

It can be returned. Generally speaking, any product can be returned for no reason within seven days as long as it does not affect the secondary sale, and the packaging and tag are intact. If there is a quality problem, it is certain that it can be returned, and it is recommended to actively communicate with customer service for return.

There is a quality problem with the purchased sofa, if it is within seven days, it is completely possible to refund it without reason within seven days, if it is outside seven days, you need to communicate with the merchant to exchange solutions, if the merchant does not communicate, you can directly contact ** customer service to protect your rights.

If the sofa bought online has a quality problem, then you can apply for after-sales return, because the product can be returned if there is a quality problem, so if the other party is unwilling to return, you can complain to the Consumer Association!

If the quality of the sofa you bought online is not good, you can apply for a refund if you have a problem, and send the ** to customer service, in this way, if there is freight insurance, you can get a full refund, which ensures that you have an online shopping experience, which is more convenient, and the refund is more smooth, and the operation is very simple.

If you can return it, apply for after-sales and explain the situation to the store to send the live situation of the goods**, generally a store with integrity will give a refund, after all, the product you buy is not strong.

In fact, if there is a quality problem with the goods, they can be returned, but if the goods you return have shipping insurance, the freight insurance can only pay for things within two kilograms, and you need to pay a lot of shipping costs.

If there is a problem with the quality of the sofa bought online, apply for after-sales return, but the merchant will not return it. Then you can directly ask JD's customer service to report the problem. Your return application is not without reason, it is the quality of the sofa that is returned because of the problem.

You can directly ask JD to intervene, provided that you provide evidence of the quality of the sofa, and prove that the problem existed at the time of delivery, and was not caused by you after you bought it.

All things bought online, if there is a quality problem, you can apply for a return, the sofa is no exception, now most of the things purchased online are with freight insurance, even if there is no freight insurance, it is a quality problem, and the merchant should pay for the freight.

It can be refunded, there is no reason to return it within 7 days, and there are damage and quality problems can be returned and withdrawn.

If the situation is true, the customer service of JD and other platforms will force you to refund.

Complain to JD customer service, first find out the reason for not returning the goods, generally if it is a quality problem, it will definitely be refunded.

The sofa belongs to large home furniture, and the delivery will be more troublesome, and the return is the same, so unless the sofa has a particularly serious quality problem, if it is a general small problem, you can contact the merchant to find a local installation and maintenance master to deal with it or compensate Yu Xiaole.

If there is a problem, you can apply for an after-sales return, and if the merchant does not return, you can find the platform to deal with the complaint.

You can communicate with the seller first, negotiate the after-sales problem, and then apply for a return and refund after the seller agrees. If the seller does not cooperate, you can find the official customer service to deal with it.

There is also very good quality furniture online. You have to look at the quality of the material and combine it with the buyer's show reference.

After-sales returns are conditional, and can be applied within seven days if the packaging is not damaged, and the sofa can be returned as long as it is not dirty and not worn.

Legal analysis: Generally speaking, it is difficult to return money simply because of personal preference without reasonable reasons; However, if it is because of the quality of the furniture or other breach of contract, first fix the evidence, negotiate with the business, if the negotiation fails, you can complain to the consumer association or directly file a lawsuit with the court.

Legal basis: Article 112 of the Civil Procedure Law of the People's Republic of China must meet the following conditions: (1) the plaintiff is a citizen, legal person or other organization with a direct interest in the case; 2) There is a clear defendant; 3) There are specific litigation claims, facts, and reasons; (4) It is within the scope of the people's court's acceptance of civil litigation and the jurisdiction of the people's court receiving the lawsuit.