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White Elephant Instant Noodles was complained by consumers that there were ants in the dough cake, which was due to improper storage and ants appeared in the dough. Because ants only appear in summer, and as the weather becomes hotter and hotter, some ants will inadvertently climb on top of the dough, especially some staff, in the process of collecting the dough, do not deliberately check whether there are ants in the dough. For some consumers, when buying certain brands of instant noodles, they generally choose based on the reputation of instant noodles, but they did not expect that White Elephant instant noodles have product problems again and again.
However, after many consumers bought white elephant instant noodles together, they found that there were a large number of ants in a piece of instant noodles. The manufacturer of White Elephant instant noodles has also compensated each consumer 1,000 yuan in accordance with the compensation standard of the Food Safety Law, but for consumers, they do not care about the 1,000 yuan. Instead, they will be more concerned about a food manufacturer, and they have not paid attention to food hygiene and safety, so that many people will never consider buying white elephant instant noodles in the future.
In this year's 315 party, White Elephant instant noodles also won the trust of many netizens, because the food hygiene and safety issues have been ensured during the production process of White Elephant instant noodles. At the same time, most of the employees recruited in White Elephant Instant Noodles are mainly disabled, and seeing such a conscientious enterprise has also attracted a lot of attention. They all said that they would definitely support White Elephant Instant Noodles, but as the number of people buying them became more and more, White Elephant Instant Noodles had already overturned.
For manufacturers, in the process of producing instant noodles, they must pay attention to the way of preserving instant noodles, especially in the summer, it will be easy to attract ants. The prepared instant noodles must be strictly managed in a closed manner, so as to better ensure the hygiene and safety of instant noodles. It can allow more consumers to eat with confidence, and at the same time, it can also win a good reputation for the brand.
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I think it's still a problem of improper preservation, not a problem in the production and processing process, and it is impossible for these ants to appear in the production and processing line.
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Judging from the situation of the ants, it is very likely that there is improper preservation, and the quality should be fine.
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Today is August 6th, according to the latest news reports, some consumers found ants in the white elephant instant noodles, and the number of ants is very large, which makes people wonder how the white elephant instant noodles they once supported also have such a serious food safety problem, at present, this consumer is defending their rights, many people continue to pay attention to this incident, food safety issues are related to everyone's health, there is no trivial matter, so what is going on with the white elephant noodles crawling with ants?
If the white elephant instant noodles are produced, the environment is a sterile environment, and the employees are wearing gloves to work, the probability of insects is very small, if there are employees who see ants when packing, they will definitely pick them out for processing, but the dough cake finally comes to the hands of consumers, only to find that there are ants, then it is very likely that it is the time of productionThe hygiene standards in the workshop were not met, resulting in insect eggs mixed in the dough, so based on this situation, White Elephant needed to conduct a self-examination of its own production departmentand are subject to inspection by the marketing department.
White Elephant has always been a very conscientious local enterprise, in the previous Master Kong and Uni-President instant noodles had problems, White Elephant stepped forward, promising that their products are in line with the regulations, and the content of White Elephant instant noodles is very sufficient, but it is relatively low, it is a real high-quality and inexpensive product, when White Elephant slowly develops,There are also more dealers of this brand, so it is likely that the dealer's improper storage caused the package to leak, and the ants may have entered from the outside of the package, which is also very likelyOf course, no matter where the ants come from, the rights and interests of consumers always come first.
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1. White elephant instant noodles were exposed to ants on the cake
2. White Elephant officially issued a statement: White Elephant has always attached great importance to product quality and will not disappoint the trust of consumers
Regarding the discovery of ants in the white elephant instant noodles, the customer service of the white elephant food also said that only the edge of the opening mouth was judged to be affected by external insects. So in other words, the reason why the ants found in the white elephant instant noodles is likely to be those ants who entered through the external environment, but we don't know what the truth is. I just want to say that no matter what, I hope that the White Elephant Company must stick to its bottom line and live up to the expectations of the masses.
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It should have been leaking from the bag, and it should be impossible for live ants to be on the fried dough.
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Some time ago, some netizens broke the news that there were ants on the white elephant instant noodles they bought. This news immediately attracted attention, all along, white elephant instant noodles can be widely loved by consumers, it is because this brand of instant noodles taste good and "no problems", it can be said that it is a conscientious enterprise, is it not such a reputation can not be kept? Some people have proposed that in the current instant noodle processing process, the dough cake is in a sealed state after frying, cooling, and sealing, and it is impossible for ants to approach it during high-temperature production; In a confined space after sealing, ants are also unlikely to appear.
Therefore, many people think that such a situation is likely to be due to the poor storage environment, which causes ants to crawl into the packaging bag, so that consumers can find the ants.
At the end of this matter, the consumer who broke the news had been contacted by the staff of White Elephant and compensated 1,000 yuan in accordance with the relevant laws. In addition, White Elephant issued a statement on August 4, saying that after investigation, there were no quality problems in the production process of their company. Because there will be strict sanitizing and inspection processes when instant noodles leave the factory, there will be no live bodies, and combined with ants are unlikely to survive in the production process, this time the "white elephant instant noodles with ants" incident is likely to occur in cargo storage, logistics or sales.
In the impression of consumers, White Elephant has always attached great importance to product quality, and has a good reputation for a long time. Although the "white elephant instant noodles with ants on the cake" incident is likely to be the problem in sales, storage, logistics and other links, but such a thing is also a wake-up call, related to food safety, must be paid attention to carefully.
Finally, it is also hoped that all food manufacturers should take social responsibility, pay attention to food hygiene issues, and distributors and warehousing departments should also do their own work, and food hygiene and safety are no trivial matter.
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I don't think it's always even if the storage environment is very humid, how can a single-sealed package get into the ants.
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It may be due to the high temperature of the storage environment, or it may not meet the corresponding storage standards, and the food is not spot-checked, so it leads to such a situation, which also shows that the food safety is not in place.
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It is very likely that it is the environmental impact of storage. As we all know, the current instant noodles are produced by modern machines, the whole process is very clean and hygienic, and after making the dough, the instant noodles are fried, and there can be no live ants.
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There may be many reasons, such as the packaging bag is not tightly sealed, and there are mistakes in production. White Elephant Instant Noodles responded at the first time, saying that it could not be a problem in production, but the specific investigation results have not come out, and no specific cause has been found for the time being.
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It is very likely that the environment in the factory is not particularly good, and there are problems in supervision, so this situation will occur.
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It is very likely that the production line has not done a good job of purification, and the instant noodles have independent packaging, and there will generally be no problems after packaging, and the biggest problem is before packaging.
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By clarifying each person's job responsibilities, each person's work content is clearly defined for control. How to let everyone complete the food safety control work better and faster is the problem to be solved by the next food safety control system. The purpose of formulating the food safety control responsibilities of each position is to clarify the food safety responsibilities and goals from the management to the front-line employees, so that everyone involved in the food safety control of the group's catering units can clearly understand what they are doing.
should be responsible, food safety goals.
The second is to store raw materials in accordance with food safety requirements for control. If there are clear storage conditions and shelf life, the storage conditions and shelf life should be storage. After the storage conditions and shelf life are unclear or opened, the appropriate storage conditions should be determined according to the food variety, processing method, packaging form, etc.
A record keeping system should be established to prevent food from spoiling. This allows for better control over the safety aspects of production.
Moreover, from the perspective of food safety, we should do safety days and safety months for control. The biggest pain point in solving China's food safety is the lack of consumer confidence. The current online catering platform will inevitably need brands recognized by offline consumers to support its long-term development.
Improve the quality and safety level of the whole industry in a "point-to-point" way. Strengthen the ability of self-inspection and self-correction of potential risks in the whole process of product production, and promote the improvement of the company's food safety management level.
It is necessary to know that the purchase is strictly controlled, and the production date, shelf life, temperature, label, quality and other key control points of raw materials are inspected according to the requirements of the enterprise. If it does not meet the food safety requirements of the enterprise, it shall be rejected and reported to the headquarters in a timely manner; The headquarters should establish a smooth feedback mechanism to ensure that the problems reported by the stores can be solved in a timely manner. Thoroughly clean and disinfect hygienic corners.
When a pest problem is discovered, the pest control company should be requested to provide pest control services in a timely manner. After the pest control service is completed, the structural loopholes should be repaired and the pest carcasses should be cleaned up in a timely manner.
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1.Improve the management system and management mechanism, effectively clarify the responsibility of administrative entities, combine comprehensive supervision in advance with strict accountability after the event, and pay equal attention to prevention and punishment. Food safety supervision and management should clarify the responsibilities of the administrative body, combine comprehensive supervision before and after the event with strict accountability after the event, and pay equal attention to prevention and punishment;
2.Expand the scope of tracking and monitoring, strengthen the implementation of the food traceability system, and eliminate potential food quality and safety hazards in a timely manner. Relevant departments shall perform the duties of monitoring and information release in accordance with the law, improve the transparency of food safety information, and enhance public confidence;
3.Plan to establish national and regional agricultural products and food trading centers, and ensure the implementation of food safety management through the construction of market system. And at all levels, it is necessary to intensify the development of agricultural products and food markets.
The level of quality and safety supervision allows the people to eat healthy, nutritious, high-quality and safe food, and ensures the sustainable and healthy development of agricultural product production and food production industry.
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Health and safety education is carried out for employees once a month, and employees are educated to improve their awareness of food hygiene and safety and social responsibility through reading newspapers, transmitting documents, and organizing competitions. According to the safety requirements of all kinds of equipment, equipment, so as to prevent accidents. Inspect the safety work once a week, and even if the hidden dangers are found, they will be rectified.
Strictly prevent food poisoning accidents, and lock the operation room to prevent human poisoning. Eliminate the purchase and use of rotten plant materials, and ensure the high quality and freshness of vegetables, seafood, meat and other foods.
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These foods should be monitored and sampled, and the safety of the food should also be ensured, and the inspection of the food should be done at the time of delivery, so that better control can be achieved.
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White elephant factories have to be inspected to see how their production processes are doing, and they have to be punished by the food safety department.
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The brand's hygiene should be better adjusted, and it should also be ensured that there are no problems with the assembly line production. In this way, food safety can be guaranteed.
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It is necessary for the regulatory authorities to increase management, to severely punish the enterprises involved, to increase the punishment, and to give commitments to the enterprises to ensure the quality of food, and once there is a breach of contract, the enterprises will be heavily fined.
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Internet celebrity White Elephant instant noodles are suspected of overturning on food safety issues. On August 2, a reporter from Xiaoxiang Morning News received a complaint from a consumer that the white elephant instant noodle cake he bought was full of ants, but the customer service finally only gave a compensation plan of 100 yuan.
Ms. Li, a consumer, told reporters that she placed an order at Jingdong Supermarket on the Jingdong platform on July 26 to buy a five-pack of white elephant soup and delicious signature pork bone soup noodles, and received the goods on July 27. On July 29, Ms. Li opened one of the packets and was about to cook the noodles when she found that the dough was full of small black dots, and when she got closer, it was all ants.
Subsequently, Ms. Li took photos for evidence as soon as possible, and called the white elephant consumer**, and then the white elephant customer service contacted Ms. Li to communicate the solution. The customer service said that the ** provided by Ms. Li after professional analysis, can not be identified ** in the product itself, only the edge part of the opening of the bag is there, judged to be impregnated by external pests, the white elephant factory has professional sanitizing company services, there are no ants in the workshop, and it is also recommended that Ms. Li look at the bag or tear it open and not eat in time to cause insect infestation. However, the customer service said that in order to thank Ms. Li for her support to the white elephant, she was willing to give Ms. Li 2 times the compensation for the purchase, and Ms. Li purchased ** as yuan, that is, the total compensation yuan.
I don't accept such a compensation measure, I will open this instant noodle loss like this, and I will not go to the p picture. Ms. Li told reporters that in the end, the customer service of Youkong Ju White Elephant Instant Noodles said that she had won 100 yuan in compensation from her superiors. At present, Ms. Li has not accepted this compensation plan, and she hopes that the white elephant will be able to compensate 1,000 yuan in accordance with the Food Safety Law.
The reporter called the white elephant on this matter, and the white elephant staff said that they would reply to the reporter after the follow-up understanding, and the progress of the incident was replied to the reporter, as of press time, the consumer said that the white elephant staff had contacted it and compensated 1,000 yuan in accordance with the relevant laws.
The reporter searched on the Internet and found that the appearance of ants on the white elephant instant noodle cake is not an isolated case, and many consumers have encountered relevant situations, including white elephant spicy beef noodles, white elephant Korean turkey noodles, etc., and these consumer complaints have not been reasonably resolved.
Yi Xu, a partner at Hunan Jinzhou Law Firm, said that if there is a quality problem with the food purchased, it is reasonable for consumers to demand compensation of 1,000 yuan. According to the second paragraph of Article 148 of the Food Safety Law, if a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation of ten times the price or three times the loss from the producer or operator; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB.
Yi Xu suggested that when consumers shop online, keep the transaction vouchers, make backups, and if there is a dispute in the transaction, they can first complain or report to the customer service department of the platform, and at the same time complain to the consumer association, market supervision department and other departments, or file a lawsuit with the people's court.
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