The confusion of freight forwarders, how to find customers for freight forwarders

There is really no systematic thing to refer to in the freight forwarding industry, and you need to gradually learn and explore in practice. It's best to have a master with you to learn by doing.

Many people have no clue when they first start working as a freight forwarder, and no one is born to do it. If you want to understand the basic aspects of freight forwarding, please refer to my knowledge of freight forwarding, I hope it will be of some help to you.

Transfer one of mine, after all, comprehensive, but my experience as a freight forwarder in Tianjin, I don't know which port you are in, what is your company's operating system. Let's take a look.

The circulation of documents is also the main operation process of freight forwarding.

First of all, the operation receives the customer's booking power of attorney, and then enters the booking power of attorney into the company's computer, and replaces it with the power of attorney in the format of its own company and sends it to the cargo computer to the shipping company or superior freight forwarder. (There are also some small freight forwarders who directly pass on the entrusted entrustment directly to the shipping company or superior freight forwarder).

After the shipping company accepts the booking, it confirms that the ** and the space are correct, and will send the packing list (bill of lading) or issue the container instruction to the freight forwarder. If any documents are required when booking, they must also be provided to the shipping company, such as non-dangerous letter of guarantee, MSDS, chemical identification, etc.

After the freight forwarding company receives the packing list (bill of lading), if it arranges for the factory to pack the container, it will pass the packing list to the fleet. If the dock or yard is arranged to pack, the transfer list will be passed to the dock or yard. Then after loading, find the fleet or yard to ask for the container number.

With the accurate number of pieces, weight, and box number, the customs declaration documents provided by the customer will be transferred to the customs broker, and it can also be transferred in advance. Customs declaration documents include: verification form, invoice, packing list, contract, customs declaration power of attorney, customs clearance form, license, etc.

After the customs declaration is completed, the customs broker will hand over the station receipt to the terminal. (Later, the verification form returned by the customs will be returned to the freight forwarder, and then returned to the customer.) ）

After having the container number, the freight forwarder should also report the container number to the shipping company in time. Then confirm the exact sample of the bill of lading with the customer. Then send the correct sample of the bill of lading to the shipping company, and the shipping company will issue the bill of lading after the ship is sailed. The freight forwarder retrieves the bill of lading from the shipping company and sends it to the customer.

This is basically the entire process of the entire ocean freight forwarding operation, including the circulation process of documents.

If no one brings it, the best thing is to go out and meet peers or customers!

Hehe, the more problems you encounter, the more you will know!

Grow fast!

1. Visit customers.

Once you have found these resources, it is very important to visit; Some freight forwarders like to visit customers; Mobai is effective, but the biggest flaw of Mobai is that the efficiency is too low, the traffic in some places is not very convenient, and now during the epidemic, it is risky to go out, and customers are actually more reluctant to "outsiders" to visit, so we should pay attention to the filtering effect of ** "Mobai", first do a good job of the banquet ** Mobai to establish contact with customers, and then visit if necessary, so that the efficiency of the order is 100 times higher.

2. Circle of friends marketing.

It is important to do a good job in Moments marketing; **After visiting and filtering customers, add more valid customers' WeChat. Add 20 WeChat of 30 customers every day, and over time, we can accumulate thousands or even more customer WeChat, which are our potential customers; Carefully manage our circle of friends, so that customers often see you in the circle of friends, remember that you are a freight forwarder, remember what you do is very important, customers will think of you when they need it, contact you, business will not come.

3. Email promotion.

Email outreach is important; It is necessary to pay attention to the accumulation of customers' mailboxes and regularly give customers our business emails; There is a huge advantage of email that many people ignore, that is, the mail can stay quietly in the customer's mailbox, usually the customer does not have to ship, the customer needs to find a freight forwarder, when the customer needs to find a freight forwarder, it will remember that there seems to be a freight forwarder in the mailbox, so open the mailbox and search, your email will be displayed in front of the customer's eyes, and the business will be achieved.

4. Customer referral.

This is very important, and the old salesmen understand this truth. To build relationships with your customers and potential customers who don't close a deal, each of them has a large "circle of friends", and if they are willing to help you refer customers, that "recommendation trust" can be said to be much stronger than how many times you say "I'm fine, ship with me".

5. Go to the Internet to post more business posts.

This is also important. A large number of foreign trade people, if they want to ship to find a freight forwarder, they will go to the Internet to find a freight forwarder, keyword search; Of course, more and more people will go to the professional freight forwarding platform such as the freight global network to find a freight forwarder, which is more professional, clear and accurate classification, has the best certification, and is safe and secure. Therefore, as a freight forwarding salesman, we must go to these ** to register, anyway, it is free to register, publish your own business information, and customers will find you.

Freight forwarding is the freight forwarding, not the actual carrier of the shipping company. That is, logistics (third party) and freight companies are essentially the same.

Basic Concepts of Freight**:

1. The definition of the International Federation of Freight Associations is: according to the customer's instructions.

The person who takes the goods for the benefit of the customer is not the carrier. Freight forwarders can also engage in activities related to the contract of carriage under these conditions, such as storage, customs declaration, acceptance, and collection.

2. The definition of the detailed rules for the implementation of China's international freight industry management regulations is: international cargo transportation enterprises can be used as consignees and consignors of import and export goods, and can also engage in international freight forwarding business as independent operators.

3. International freight forwarding enterprises engaged in international freight business as a person refer to the behavior of international freight forwarding enterprises to accept the entrustment of consignees, consignors or their incoming and outgoing goods consignees, consignors or their own people, handle relevant business in the name of the consignor or themselves, and collect fees or commissions.

4. As an independent operator, the international freight enterprise engages in the international freight business, which refers to the international freight enterprise accepting the entrustment of the consignee, consignor or its incoming and outgoing goods, issuing transport documents, performing the transportation contract and collecting freight and service fees.

International cargo transportation** referred to as freight forwarding, in fact, to put it bluntly, is to help domestic customers to sell goods to foreigners to transport to foreign countries, generally in the case of shipping containers, which involves a series of processes such as booking, trailer, customs declaration, etc.!

Freight forwarding belongs to the logistics industry, mainly to help guests book space operations, and then smoothly transported to the consignee by sea or air, which will involve a lot of international professional terms.

For the company's ** cargo transportation operations, including international and domestic cargo transportation**

1.Contact the shipping company to charter and book space.

2.**Customs declaration, inspection.

3.Arrange for trailers to haul goods.

Cargo ** company. Complete the logistics of the goods, and contact the shipping company for loading and transportation. In this way, the company that needs to ship the goods is charged.

Accept the entrustment of the customer, import and export the goods required by the customer or the customer, and customs declaration.

Cargo transportation**, engaged in transportation.

Categories: Business Banking >>**.

Problem description: A young woman has just graduated and is working for a freight company. Now the operation is a relatively simple import job. I would like to ask you seniors, in addition to good English proficiency, what skills do you need to have in this freight industry? How can I get started as soon as possible?

1.Be sure to figure out all your routes, including port names, ** and other business issues, which is the most fundamental key. When you enter this industry, you must first improve your own ability, so that you will not be led by the nose when facing savvy customers, and you can deal with it calmly.

2.Learn more and ask more. As a newcomer, this stage is essential, and it will help you to be diligent.

3.To be a freight forwarder, you must have psychological pressure and preparation, have good psychological quality, and know how to deal with interpersonal relationships. There are more people in contact with freight forwarders, and the most basic relationship with the shipping company and the customer can not be messed up, right?

I found 2 other small materials, I hope it will help you study.