Does a salesman have to speak Mandarin, and is it illegal to be an operator?

Look at the customers you're dealing with.

If it is an out-of-town customer or a first-time customer.

It is better to speak Mandarin.

Because the two sides met for the first time, there was a sense of solemn trust.

If it is an old customer, it is also local, and you can speak your hometown dialect if you are familiar with it, which is more cordial!

Dress, visit a large customer company or participate in formal occasions to wear a full dress, some small customers themselves are not so big pomp, wear business casual on the line, always know, do not dress up or clothes are not clean, look decent, customers mainly depend on your attitude and relationship, as well as product quality, rebates!

It's best to speak Mandarin, communication needs, and then this can show the image of the person and the company, if you are particularly familiar and still a fellow countryman, then say hometown dialect!

Speaking Mandarin is of course, Mandarin is the language of circulation in China, and the salesman does not know Mandarin The company will definitely not want it, like in Guangdong, the salesman must know the vernacular and Mandarin.

It depends on the customer's image, but you must be able to speak Mandarin.

Mandarin is not standard, it won't work, so the delivery man here, Mandarin is not good, let him get out, the salesman is the image of the company.

No, but it's better to speak Mandarin so you can communicate with others.

Speaking Mandarin is the best, dress neatly, and formal attire is best.

The operator can do it, and the salary is good.

Operator, usually refers to the company's call center work, mainly to answer customer calls, solve related business problems, engaged in long-distance traffic, international traffic, number search, wireless paging, information services, user switches and other types of service desks, as well as deal with on-board business inquiries.

Initiative of marketers is often manifested in perseverance and perseverance, that is, trying different methods again and again to complete a certain task, and never giving up in the face of failure and rejection.

Customer service is also one of the essential qualities of a good marketer, which is reflected in providing customers with products and services that meet their needs, and acting as an advisor to customers when making important decisions.

Especially as the latter, in order to establish a long-term and stable cooperative relationship with customers, excellent marketers often have to play the role of trusted consultants.

The quality of searching for information about products, technology developments, potential customers, customer needs, and market competition is also one of the essential qualities of a marketer. Some of the more qualified marketers collect information in a variety of ways, and they focus on getting information through straightforward means such as inquiries, surveys, etc.

Operators can get high salaries, and they know that it is not normal when they hear it.

The operator is just to pick up the call**, and there won't be a lot of money.

Legal analysis: It is a crime to engage in fraud and imitation as a salesman.

Legal basis: "Criminal Law of the People's Republic of China" Article 266: Where public or private property is defrauded, and the amount of money is relatively large, a sentence of up to three years imprisonment, short-term detention or controlled release is to be given, and/or a fine; where the amount is huge or there are other serious circumstances, a sentence of between 3 and 10 years imprisonment and a concurrent fine is to be given; where the amount is especially huge or there are other especially serious circumstances, a sentence of 10 or more years imprisonment or life imprisonment is to be given, and a concurrent fine or confiscation of property is to be given. Where this Law provides otherwise, follow those provisions.

It is a crime to engage in fraud as a salesman. Legal basis: Criminal Law of the People's Republic of China: Article 266: Where public or private property is defrauded, and the amount is relatively large, a sentence of up to three years imprisonment is to be given, a sentence of short-term detention or controlled release, and/or a fine; where the amount is huge or there are other serious circumstances, a sentence of between 3 and 10 years imprisonment and a concurrent fine is to be given; where the amount is especially huge or there are other especially serious circumstances, a sentence of 10 or more years imprisonment or indefinite imprisonment is to be given, and a concurrent fine or confiscation of property.

Where this Law provides otherwise, follow those provisions.

Legal Analysis: It is a crime to engage in fraud as a salesman.

Legal basis: Criminal Law of the People's Republic of China Article 266 Where public or private property is defrauded and the amount is larger, the sentence is up to three years imprisonment, short-term detention or controlled release, and a concurrent fine or a fine; where the amount is huge or there are other serious circumstances, a sentence of between 3 and 10 years imprisonment and a concurrent fine is to be given; where the amount is especially huge or there are other especially serious circumstances, a sentence of 10 or more years imprisonment or indefinite imprisonment is to be given, and a concurrent fine or confiscation of property. Where this Law provides otherwise, follow those provisions.

The operator's job is quite simple, as long as he is familiar with the business and can deal with the problems that he seeks to solve; The basic skills and quality requirements required by customer service personnel: the basic skills required by customer service personnel need to have a good service spirit, good communication skills, fluent Mandarin, serious and meticulous work, good team spirit and work cooperation awareness, strong sense of discipline and good code signs have a good attitude.

Working in the company's call center, mainly to answer customer calls, solve related business problems, engaged in on-duty long-distance call, international call, number search, wireless paging, information services, user switches and other types of service desks, as well as deal with on-board business inquiries.

Job Responsibilities. 1) Collect and analyze all kinds of information related to marketing work, including product sales and market competition of enterprises and their industries, as well as marketing objectives, marketing concepts, business philosophy, etc. In addition, it also includes all the knowledge and information of the company's products, as well as the needs and expectations of customers for product performance, form and so on.

2) According to the information collected and processed and the sales target that should be completed, formulate a sales plan.

3) Target customers and build relationships. According to the results of market research, as well as the list of late rental customers, order information, and the purchase inquiry information of potential customers, etc., target and increase the number of customers. At the same time, we will visit customers and determine target customers.

4) Develop a sales plan and a customer visit plan. Introduce which product performance, and which indicators can meet the product characteristics of customer needs, and formulate corresponding customer visit plans to coordinate time.

5) Execute the sales plan. Through customer visits and the implementation of various means, the handling of exceptional events, the collection and sorting of information, etc., to determine whether the sales task can be achieved, as well as the key links in the formulation of the next stage of the sales plan.