How to complain about the courier company is the most useful

Clause. 1. When there is a problem with the express delivery, you can contact the customer service of the express delivery as soon as possible, so that the customer service staff of the express company can solve the problem.

Clause. 2. If the complaint to the express company is invalid, you can directly appeal online**, directly search for [State Post Bureau Complaint**] and select [Appeal**] on the search results page to enter the official**;

Clause. 4. After completing the registration, you can start the official login, and then click the function key option of [I want to appeal] on the left, and now you can start appealing;

Clause. Fifth, you can now according to the window prompts through pre-communication with the relevant part of the rights to protect rights, when the rights protection is unsuccessful, we click the [Read] function key, at this time you need to fill in an information form for appeals, after writing [Submit Appeal] click to complete the application process.

Note; All contact with the logistics company after the complaint can only be made in the form of ** and must be recorded, and WeChat or SMS communication cannot be used. Because other logistics companies may falsify, but ** recordings and call records cannot be forged.

Extended information: If the first complaint does not solve the problem, you can file a second complaint in the same way as before, which is called an escalated and expedited complaint.

Legal basis: Article 123 of the Civil Procedure Law of the People's Republic of China: The people's courts shall protect the parties' right to sue in accordance with the provisions of law. Prosecutions that comply with article 119 of this Law must be accepted.

Where the requirements for initiating litigation are met, the case shall be filed within 7 days, and the parties shall be notified; where the requirements for initiating litigation are not met, a written ruling shall be made within 7 days and not accepted; Where the plaintiff is not satisfied with the ruling, he may file an appeal.

Complaint conditions: the goods have not been delivered for a long time and important things have been missed.

Compensation is not paid for the damage to the goods.

The package is lost but it keeps prevaricating.

Lost goods are rejected and the online information shows that the receipt is signed.

1. Open the complaint of the State Post Bureau**, click the "Register" button in the upper right corner, fill in: user name, password, name, mobile phone number, email and other information and submit, and the registration is completed.

2. After the registration is completed, you can see the "My Appeal" (Praise) information at the username in the upper right corner of the screen, and click the "I want to appeal" button at the left arrow.

3. After clicking "I want to appeal", a reminder will pop up, which is explained before, and the premise of appealing at the State Post Bureau is: you have complained to the enterprise, and the complaint is fruitless or dissatisfied. We click "Continue to appeal", and you can tell the unfair things you encounter in the express delivery process.

4. After entering the page of filling in the complaint information, fill in the basic information of the complaint, such as the address, the courier company, the reason for the complaint, etc., the following picture is the courier company chosen by the author, don't take it seriously, in addition, if the channel of the complaint is not passable, you can also choose "has complained to the enterprise", and then click "Next" (where * is required).

5. Then fill in the complaint result, date and other information, and click "Next" after writing.

6. Fill in the complainant's name, mobile phone number, sender's contact information, recipient's contact information, courier number, complaint content, evidence and other information truthfully, and click "Submit" after writing, and the complaint will be completed.

7. After waiting patiently for the courier company to apologize to you or other processing results, after the courier company contacts you, the State Post Bureau will contact you to ask if you are not satisfied with the results of the courier company, and if you are satisfied, the appeal will be over.

The most useful ways to complain about a courier company are as follows:

2. Click on the registration in the upper right corner or have a registration under the appeal conditions, and click to enter.

3. Enter the user name, password, mobile phone number and other information and click submit.

4. Enter the My Appeal Information page, click I want to appeal, confirm the appeal instructions and click Continue to appeal.

5. Fill in the complaint information, including some personal information, the focus is to upload the evidence after adding the tracking number, and clearly fill in the date of the complaint, and click to confirm the complaint.

6. After that, you can wait for the result of the complaint.

Complaints about the courier company should bend the brother should do the precautions:

1. If you choose the online customer service channel to complain, do not produce abusive customer service behavior, which is easy to affect the overall progress, because this will make the follow-up process encounter some unnecessary obstacles.

2. In the process of complaining, the necessary evidence should be provided so that the staff can better solve the problem, because it is a civilized society now, and the witness needs to provide the necessary evidence to ensure the effect of the treatment.

3. The complaint process should be guaranteed to allow the staff to continue to follow up to ensure the overall processing effect, and the staff should be upgraded to deal with it, so that the corresponding supervisor can handle it better.

Take the complaint Yunda as an example:

Tool: Huawei P20

Operating system: EMUI

<>3. Click Follow, as shown in the figure below

4. Click to enter the "Member Center", as shown in the following figure:

5. Click "Complaints and Suggestions", as shown in the figure below

6. Choose one of them that meets your own situation, as shown in the figure below

7. Click "Rotten Hand Submission" below to complete the complaint, as shown in the figure below

Complaint method: 1. Complaint at the headquarters of the express company.

2. Handled through the "Express Complaint" public platform.

3. Call 12305 for complaints provided by the State Post Bureau**.

Complaints from the headquarters of the express company are the most common methods for consumers, find the headquarters of the express company**, and transfer to the customer service department to complain. Under the supervision of the headquarters, the delivery and even compensation of the express mail are completed.

"Express complaint" is to enter the WeChat public platform, scan the one-dimensional barcode on the express delivery list, click "I want to complain about the chain", and enter the complaint window of the express company. The "Express Complaint" platform also integrates the upgraded complaint channel of the State Post Bureau, if you are dissatisfied with the complaint result or do not receive a reply within seven working days, you will immediately enter the complaint channel, so as to effectively speed up the processing process.

12305 is a complaint provided by the National Post Office**. "12305" accepts consumer complaints manually, and the acceptance time is from 8:30 to 17:0 every working day

30。When complaining, consumers should provide their name, ** number, mailing address, zip code, name and address of the respondent, complaint request, reason, relevant evidence, date of complaint, etc.

Specific methods: 1. Halfway interception: When the order begins to be shipped, you can provide the order number through the customer service of the logistics company, as well as the base order information of the order, and the logistics company will intercept it halfway (the express delivery cannot intercept the hail in the process of transportation), and then send it back to the place of delivery.

2. Delivery and return: If the order has begun to be delivered, you can directly call ** to the delivery personnel, please send the express delivery back, and no longer continue to deliver.

3. Re-send: If the courier has been signed, then the courier company's service will be over, and the courier can only ask the signatory to send the courier back to Shenqiao.

Note: After the above express delivery is sent** or sent by express, the logistics company will charge logistics fees.

The most useful ways to complain about a courier company are as follows:

2. Click on the registration in the upper right corner or have a registration under the appeal conditions, and click to enter.

3. Enter the user name, password, mobile phone number and other information and click submit.

4. Enter the My Appeal Information page, click I want to know the appeal, and click Continue to appeal after confirming the appeal instructions.

5. Quickly fill in the complaint information, including some personal information, the focus is to upload the evidence after adding the tracking number, and clearly fill in the date of the complaint, and click to confirm the complaint.

6. After that, you can wait for the result of the complaint.

Precautions that should be done to complain about the courier company:

1. If you choose the online customer service channel to complain, do not abuse the customer service, which is easy to affect the overall progress.

2. Necessary evidence should be provided in the process of complaining so that the staff can better solve the problem.

3. The complaint process should ensure that the staff can continue to follow up to ensure the overall handling effect.

<> can complain. 1. Call ** to complain to the local express regional manager.

2. Call the customer service of the express headquarters to complain.

Go to the "State Post Office Appeal**".

Go complain. It works very well, and the stool disturbance is the boss of all couriers and postal celery, because you can directly fine them money, and the courier will contact you immediately.

Check the express company's switchboard service**, report the express number inquiry, explain the problem, and then complain!

1. Call ** to complain to the local express regional manager.

2. Call the customer service complaint of the corresponding express headquarters.

3. Go to the "State Post Bureau Complaint**" to complain, which is the boss of all express postal services.

4. There is a premise for complaining at the State Post Bureau: you have complained to the enterprise, but you have not received a reply within seven days, or you are not satisfied with the reply.