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In order to promote the development of tourism, protect the interests of tourists, and facilitate the comparison between hotels, the international community has made some regulations on the grade of hotels. According to the hotel's construction equipment, hotel scale, service quality and management level, a relatively unified grade standard has gradually been formed. The rating of the tourist hotels that pass is divided into five grades, namely one star, two stars, three stars, four stars, and five stars.
One star hotel. The equipment is simple, with two basic functions of food and accommodation, which can meet the simplest travel needs of guests and provide basic services.
Two-star hotel. The equipment is general, in addition to the basic equipment such as guest rooms and restaurants, there are comprehensive service facilities such as commodity department, post and telecommunications, hairdressing, etc., with good service quality, low charges and economic benefits.
3 star hotel. It is fully equipped, not only providing accommodation, but also meeting rooms, amusement halls, bars, cafes, beauty rooms and other comprehensive service facilities. Each room is about 20 square meters in size and is fully furnished, equipped with a refrigerator and color TV.
The service quality is good, and the charging standard is higher. It can meet the needs of middle-class tourists.
Four-star hotel. The equipment is luxurious, the comprehensive service facilities are perfect, the service items are many, the service quality is excellent, the indoor environment is arty, and the quality service is provided. This kind of hotel is often referred to as a first-class hotel in the world, and the charges are generally very high.
Five-star hotel. This is the highest level of tourist hotel. The equipment is very luxurious, the facilities are more perfect, in addition to the luxurious room facilities, the service facilities are complete.
There are a variety of restaurants, large-scale banquet halls, conference halls, and comprehensive services. It is a center for social, conference, entertainment, shopping, recreation, health and other activities. The environment is beautiful, the service quality requirements are very high, and it is a small society that is friendly and happy.
The fees are very high.
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Star Ratings. 1. One-star hotel.
There should be heating and cooling equipment that adapts to the local climate; 16 hours** hot water; The guest rooms and bathrooms should be fully tidied up once a day, and the bed sheets, sheets and pillowcases should be changed every other day or at the request of the guests, and each guest must be changed; Able to provide services in English.
2. Two-star hotel.
18 hours**Hot water; There are at least 20 rooms available for rent.
There are international and domestic long-distance calls that can be dialed or used with prepaid telecom cards**; There is a color TV; Change of bed linen, linen and pillowcase daily or upon request; Laundry service is available.
3. Three-star or above hotels.
There needs to be a full-time bellman, a special luggage cart, and 18-hour luggage service for guests; There is storage for small luggage; Credit card payment service is available.
24-hour hot water, drinking water, free tea or coffee, 70% of rooms have Xiaoice box; Provide message and wake-up calls; Laundry, dry cleaning and ironing services are available; Shoeshine service is available.
4. Four-star hotel.
Need to have ** air conditioning; There is a background ** system; 18-hour foreign currency exchange service; At least 50 rooms available for rent; 70% of the rooms are at least 20 square meters in size; provision of international Internet access services; The bathroom has a first-class auxiliary machine and a hair dryer.
5. Five-star hotel.
In addition to the luxurious interior decoration, 70% of the room area is not less than 20 square meters; At least 50 rooms available for rent; The interior is covered with high-quality carpets or upholstered with high-quality wood floors or other high-quality materials; Each room is equipped with a miniature safe; There is an emergency room.
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The star rating of a hotel is carried out by the tourism departments, hotel associations and other organizations of various countries, and the evaluation criteria will vary from country to country, but generally speaking, the star rating of a hotel mainly considers the following aspects:
Facilities and services: The five-star hotel provides luxurious Tongqiao facilities and services, including high-end restaurants, spas, swimming pools, gymnasiums, conference rooms, etc.; The facilities and services of a four-star hotel are relatively simple, but they will also provide high-quality catering, guest rooms, business and other services; The facilities and services of a three-star hotel or less are simple, but basic needs such as accommodation, meals, bathing and other aspects should be guaranteed.
2.Room size and facilities: The room size and facilities of five-star hotels are generally large, and the facilities in the room are luxurious, including high-end bedding, luxurious bathroom, high-end coffee machine, etc.; The facilities and area of the rooms in a four-star hotel are relatively simpler and smaller than those in a five-star hotel, but they should also have a certain degree of comfort and facilities. Hotels of 3 stars and below may be smaller in size and have relatively simple facilities.
Hygiene and cleanliness: The star rating will also take into account the cleanliness and hygiene of the hotel bureau, and the cleanliness standards of five-star and four-star hotels should be very high, and there will be professional cleaning staff to clean up every day; Hygiene standards in hotels of 3 stars and below may be relatively low.
Safety: Hotel star rating will also consider the safety of the hotel, including fire protection facilities, emergency evacuation plans, etc., five-star and four-star hotels should have high safety standards, while three-star and below hotels may be relatively simple.
It is important to note that although star rating is an indicator to evaluate the quality of a hotel, it does not necessarily mean that all high-end hotels are five-star or four-star hotels, nor does it mean that all low-end hotels are three-star or below. In the end, the grade of the hotel needs to be comprehensively evaluated by considering many factors.
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The highest hotel in China is five stars.
According to the "People's Republic of China Star-rated Hotel Evaluation Standards", the highest hotel star is platinum five-star. The star rating is symbolized by a gold-plated five-pointed star, one five-pointed star represents a one-star star, two five-pointed stars represent a two-star rating, three five-pointed stars represent a three-star rating, four five-pointed stars represent a four-star rating, five five-pointed stars represent a five-star rating, and five platinum five-pointed stars represent a platinum five-star rating.
The conditions for the assessment of platinum five-star hotels include having the qualification of five-star hotels for more than two years; The geographical location is in the central business district or downtown area of the city, and the transportation is extremely convenient; The architectural theme is distinct, and the exterior shape is unique, which helps the location to establish the image of a tourist destination; 4. In addition to the magnificent porch and entrance, the overall atmosphere of the hotel is extremely luxurious.
The special service area for the executive floor with reasonable location, complete functions, elegant taste and gorgeous decoration provides at least 24-hour butler service for the executive floor; The main area of the hotel has an automatic temperature and humidity control system, all kinds of facilities and equipment are fully equipped, and the quality is first-class; The internal functional layout and decoration can be combined with the local history, culture and natural environment to properly express and accentuate its theme atmosphere.
Well-known hotels in China:
Based on the architectural characteristics of the traditional courtyard houses of the Ming Dynasty, the Waldorf Astoria Hutong Courtyard in Beijing was designed and built according to the architectural elements of the courtyard houses at the royal level, and was endowed with artistic decoration, cultural connotation and rich folk customs. The courtyard is based on two vermilion colors, and the gate is located in the middle, facing due south, which is magnificent. Its tube tile roof, bright oil decoration, and gold thread Su painting are comparable to the ancient palace-level garden courtyard.
Waldorf Astoria Hutong Courtyard House combines modern art and state-of-the-art room facilities while inheriting the antique design heritage, adhering to the same Waldorf Astoria service, bringing guests a Hutong courtyard living experience.
The fourth Amman hotel in China and the 30th in the world, Yangyun Anman Hotel Shanghai features 13 Ming and Qing dynasty mansions and 24 modern one-bedroom suites, all designed by Kerryhili, in keeping with the elegance that Anman is known for – minimalist, clean and light. The houses have been cleverly designed to meet the needs of modern habitation through subtle interventions, with contemporary comforts seamlessly blended into the 400-year-old architectural fabric, each with a private outdoor pool and Jacuzzi, as well as a spacious courtyard that highlights the original atmosphere of the house.
So-so. It is a stylish and express hotel. It is more suitable for young people.
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