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Report to the Owners' Committee. One is the effective sorting and disposal of garbage, which most properties can't do.
The second is the annual inspection of pressure vessels and fire-fighting equipment, the first year is the real estate developer is responsible, and the second year is responsible for the property, including the annual inspection of fire extinguishers, fire water pressure, hybrid fire pumps, fire reservoirs, fire hose buckles, etc., there must be negligence.
It is necessary to pay attention to complaining to the housing authority first, make a concealed recording, and clearly tell the housing authority to report directly to the fire department if it does not act. It is useless to report directly to the fire department, they will first verify through the housing authority, the housing authority is the counterpart management department of the property, and directly threatens the housing authority, and they will report the housing authority if they don't deal with it, so that they will pay attention to it, and it is useless to go directly to the fire department to report the property company, and the county official is not as good as the current management. It's not normal for the property to be more arrogant than the owner, because many things for our owners are linked to the property, and the property side has a certain right to decide, and they give the owners an ugly look in some things, so the owners have no way to take them, so we can understand the arrogant approach of the property.
But then again, understanding is understanding, but can we continue to tolerate such a thing? Obviously, it is unlikely, and it will not do our owners any good in the long run, and it will even bring a lot of bad results, so all the owners need to be twisted together and then report it. In fact, this has a lot to do with the management of the property company, some property companies are not formal, and all aspects of management are not in place, and they will charge indiscriminately, this kind of property company is to occupy their own certain management rights, and they are rampant and domineering in the community, and charge fees indiscriminately, but this will also cause dissatisfaction among many owners.
In fact, it is best to set up an owners' committee in the community, so as to protect the rights of the owners, and the owners' committee also has the right to dismiss the property company and recruit a new property company. If the owner encounters any problems, he can also report them directly to the owners' committee.
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There are several ways to solve the problem of bad property attitude:
1.Communicate positively: Try to communicate with the property to express your grievances and expectations and ask them to correct them in a timely manner.
If the property refuses or does not act, it can be complained to the relevant departments such as the owners' committee, neighborhood committee, housing authority, etc., so that they can exert pressure and supervise the behavior of the property.
2.Collect evidence: If the property is acting in violation of the law or breach of contract, such as water and electricity cuts, etc., relevant evidence can be collected, such as written records, emails, etc., so that evidence can be provided to the relevant authorities if necessary.
3.Seek legal assistance: If the property is acting in violation of the law or contract, consult a lawyer to understand your rights and seek legal assistance.
4.Unite with other owners: Work with other owners to put pressure on the property and relevant departments to solve the problem together.
5.Consider changing the property: If the attitude and service of the property cannot be improved, and most owners are extremely dissatisfied with the property service, you can jointly request to change the property and choose a satisfactory property company.
Please select the appropriate method based on the actual situation.
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1. It is illegal to cut off water and electricity
If the property has the right to charge the owner for water and electricity, but does not have the right to cut off the water and electricity, if there is a conflict with the property and the property is cut off from water and electricity, this is an illegal act, and the right to cut off water and electricity is only in the department of power supply and water supply, not the property company.
Therefore, if there is a conflict with the property or the property management company does not pay the property fee due to the conflict, and the property company cuts off the water and electricity, the owner can go to the water supply company or power supply company to complain, or to the real estate department at or above the county level to complain. For the loss caused by the water and electricity cut, the property will also be compensated.
2. Charging fees indiscriminately is illegal
Nowadays, many properties in the community have the phenomenon of indiscriminate charges, the property fees are getting higher and higher year by year, and some properties use the public places in the community to earn extra money, which can be reported. If the owner goes to the price department to complain about the arbitrary charges in the property management, then these departments will carry out relevant inspections, which will bring inconvenience to the property, so the community property is very afraid that the owners will go to the relevant departments to report the arbitrary charges.
3. Poor quality of reporting services
If the owner is not satisfied with the quality of the management of the property, he can also complain to the owners' committee, which is the representative elected by all the owners of the community. If there is something wrong with the management and service of the property, the owners' committee has the right to punish it, and even replace the property management company, so the property is more afraid that the owner will report the poor service quality to the owners' committee.
In addition to the owners' committee, you can also report to the local real estate administrative department, which belongs to the superior leaders of the property, so it is very reliable to choose them to complain.
Whistleblowing tips. In addition to reporting to the above departments, we can also refuse to pay the property fee and wait for the property to solve the problem before paying. Or call 12358 to report, 12358 is a complaint platform established for merchants to charge unreasonable fees, which can protect the rights and interests of all citizens. If the problem encountered is very serious, but the property company does not deal with it.
Then you can go to court at this time. But the premise is that the owner needs to prepare all the materials, otherwise the chances of winning the lawsuit will be very small.
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The property is most afraid of the country, and it is reflected to the inspection network, and the inspection team will personally supervise it.
1 minute agoReplytaDelete.
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The property management company of the community is most afraid that the owner will complain to the Property Division of the Housing and Urban-Rural Development Bureau, so you are the owner of the community, if you are not satisfied with the service of the property, it is recommended to negotiate with the property first, if the property does not solve the owner's problem, you can complain to the Property Division of the Housing and Urban-Rural Development Bureau.
What is the most effective way to complain about a property?
The most effective way to do this is to file a complaint with the Property Division of the Housing and Urban-Rural Development Bureau, and if the property company fails to provide services in accordance with the property service contract, it can sue in accordance with the law.
Politeness is the basis for handling complaints, and a good attitude and kind smile can resolve the owner's grievances a lot; Listen and record, sincerely listen to the owner's complaints, and carefully record the main points of the matter; Judgment and processing. First of all, thank the owners for the care and love of the property management company, and then quickly judge, quickly reflect, timely processing, the need for the cooperation of various departments should be quickly reported, full coordination, after judgment and analysis, find the problem, should be the first time to respond to the owner with a positive attitude, and inform the property management company of the solution.
A return visit is an important part of building trust with the owner and making up for misunderstandings caused by various reasons, and it is also the best opportunity to check the quality of work, communicate with the owner, and build a good relationship.
What is included in the community property fee.
1. Management fee.
In the property, the management fee refers to the management service fee of the property staff to inspect, inspect, maintain and update the common area of the property, and the management of the property file information.
2. Cleaning fees and greening maintenance fees and management fees.
Cleaning costs refer to the cost of cleaning the environment in public areas, including: tools, staff supplies, garbage transportation, septic removal and other costs; The cost of greening maintenance includes: greening tool fee, water fee, pesticide and fertilizer fee, weed removal freight and landscape maintenance fee.
3. Office expenses and staff salaries.
Office expenses refer to transportation expenses, communication costs, office supplies, water and electricity expenses, etc. I learned that the wages of property service personnel include: personnel expenses, basic salary, social insurance, prescribed benefits, overtime and clothing expenses, etc.
What is the most effective way to complain about a property? If the property does go too far, the owners do not blindly tolerate it, do not feel that it is not good for them to have a conflict with the property, if it can be mediated to solve the problem, it is the best, but if it doesn't work, you can also choose the way to complain.
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Property companies are most afraid of owners doing these eight things, as owners should know!
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Wait a minute. What is the property most afraid of the owner doing?The owner complained to the fire station because the security facilities in the community were not fully up to standard; 2.Complaints about safety production plans: Almost a few property companies do safety production plans; 3.
Requiring the disclosure of public revenuesFew property management companies have truly disclosed public revenues, such as advertising charges in elevator halls; 4.Sued the property management company for inadequate service, saying that his service was not in place, and demanded a discount on the strata fee. The strata fee** is set by the Price Bureau, and if the service is not in place, it has the right to ask for a discount.
Wishing you a happy life!
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Some property management companies are not standardized, and they are unable to provide perfect property services to the owners, which makes conflicts between the two parties frequent. The hustle and bustle of the world is all from Eli, and the hustle and bustle of the world is all from Eli, and the property company is of course no exception. Sometimes, in order to seek profits, some properties are not washed and damage the rights and interests of the owners, so disputes arise.
So, what are the property companies most afraid of the owners? What does the property management company in the community do? Let's take a look.
1. What are the owners most afraid of by the property management company?
1. The most feared thing by the property company is that the owners do not pay the property fee, if the owner does not pay the property fee, it will affect the normal operation of the property company, and many of the work projects of the property company will be blocked.
2. What the property company is most afraid of is that the owner complains to the owners' committee, which is specially designed to supervise the work of the property company. Moreover, all kinds of management decisions made by the property management company need to be decided by the owners' committee whether to adopt them. If there is a problem with the management of the property management company, the owners' committee can punish it.
Second, what does the property management company of the community do?
1. The property company is to bring together some scattered social division of labor, such as security, water and electricity, cleaning, etc., and each property owner only needs to face the property management company. This management company is able to take care of people's daily chores without having to go to different departments.
2. The owners only need to pay the property fee in one lump sum, and the property will manage and contract all the things in the community within the specified period. This not only facilitates the owners, but also facilitates the unified management of the community.
3. The services of the community include the management and maintenance of housing and basic facilities, and public facilities. For illegal use of land such as private construction or indiscriminate occupation in the community, it belongs to the management scope of the community property company.
4. The comprehensive service industry in the community includes public security and sanitation work. The life service can also take patients to the hospital, transport young children to and from school, arrange insurance and pay taxes, etc. Maintain the landscaping of the complex, as well as various facilities.
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Property companies are most afraid of owners doing these eight things, as owners should know!
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