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Nowadays, many owners have complained on the Internet, it seems that the property has become the owner of the community, and the owner does not have any right to speak in the community. You need to pay attention to the fact that if all the owners are not satisfied with the service of the community property, they can also complain together, then we can also successfully change the property. The owner has the right to decide whether the property will stay or not, after all, the property is to serve the owner, and now many properties have a very bad attitude, and this is also to ask for their own hardship.
I feel that the normal operation of the community is inseparable from the property, but it is also inseparable from the owner, so it is a state of mutual help, the owner gives the property work, and the property also helps the owner to solve some problems in life. The attitude of the property to the owner is better, the owner has any needs, everyone can choose to meet the needs of the owner, to know how to help the owner to solve some problems. In some properties, they yell directly at the owner, which will definitely cause dissatisfaction among the owner, and it will also make the relationship between each other very awkward.
I hope that when the company is looking for a property, it is best to pay attention to the attitude of the property. If the attitude of the property is very bad, and the property does not have any work experience, then it will be difficult for them to meet the needs of all owners, so the company must pay attention when looking for a property again. There are many real estate companies that promise to be good when the owner buys the house, and they can be said to be respectful to the owner, and when the owner pays the money, their attitude has changed dramatically.
If all the owners are not particularly satisfied with the management of the property, then you can choose to ask the company to replace the property, or you can choose to directly call the police to deal with this problem. If you don't want to be too embarrassed, then both sides should understand each other. The property owner should also understand that he is just a person who serves the owner, and does not always want to stand on the head of the owner.
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Yes, you can vote together at the general meeting of owners to decide to dismiss or choose another company.
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It can be replaced, and most of the owners of the community agree to it, in which case it can be replaced.
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Theoretically, yes. Theoretically, the owner is the customer of the property, and the property is responsible for the owner, and it is okay if the owners unite to request a replacement of the property, but the actual operation is more troublesome.
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After buying a house, the buyer has to pay the property fee and accept the service of the property company, so in the service process, once he is not satisfied with the service of the property company, can he change to another property company?
1. Is it possible to change to another property management company?
According to the relevant provisions of China's "Property Management Regulations", the owners' general meeting has the right to decide on the selection and dismissal of property management enterprises.
Before the owners and the owners' general meeting select and hire a property management enterprise, the construction unit shall sign a written pre-property service contract. The term of the pre-property service contract can be agreed; However, if the property service contract signed between the main committee and the property management enterprise takes effect before the time limit expires, the property service contract in the early stage shall be terminated.
If the buyer's community has established an owners' meeting, a new property management company can be selected through the owners' meeting to take over the original property management company and provide property management services to the owners of the community. If the community has not yet established an owners' meeting, it is not possible to directly employ a property management company.
2. Overview of the rights and obligations of owners in property management.
According to the Property Management Ordinance, the owner of the house is the owner.
Owners have the following rights in property management activities:
1. Accept the services provided by the property management company in accordance with the provisions of the property service and service contract;
2. Propose to convene a general meeting of owners and make recommendations on matters related to property management;
3. Propose the formulation and revision of the owners' covenant and the rules of procedure of the owners' general meeting;
4. Participate in the meeting of the general meeting of owners and exercise the right to vote;
5. Elect members of the owners' committee and enjoy the right to be elected;
6. Supervise the work of the owners' committee;
7. Supervise the performance of property service contracts by property management enterprises;
8. The right to know and supervise the use of the common parts of the property, common facilities and equipment and related sites;
9. Supervise the management and use of special maintenance funds for common parts of the property and common facilities and equipment;
10. Other rights stipulated by laws and regulations.
The owner shall fulfill the following obligations in the property management activities:
1. Abide by the owners' covenant and the rules of procedure of the owners' general meeting;
2. Abide by the rules and regulations on the use of common parts of the property and common facilities and equipment, the maintenance of public order and environmental sanitation in the property management area;
3. Implement the decisions of the general meeting of owners and the decisions of the general meeting of owners authorized by the general meeting of owners to make the decisions of the owners' committee;
4. Pay special maintenance funds in accordance with relevant national regulations;
5. Pay the property service fee on time;
6. Other obligations stipulated by laws and regulations.
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Without property personnel, the community cannot operate normally, so property is also an indispensable configuration for every community.
With the enhancement of owners' awareness of rights protection in recent years, and the irregularities of some properties (such as not according to standard services, such as untimely and incomplete maintenance; The community environment is dirty, messy and poor, and the garbage is not clean; The greening and maintenance are not in place, and the dead trees are seriously broken; The management of vehicle parking is not standardized, etc.), and the contradiction between the property and the owner is gradually put on the table. If the property is too bad, does the owner have the right to request a replacement of the property?
The answer is yes.
Article 11. The following matters shall be jointly decided by the ZHI owners:
4) Selecting and dismissing property service enterprises;
5) Raise and use special maintenance funds;
6) To reconstruct or reconstruct buildings and their ancillary facilities;
7) Other major matters related to co-ownership and co-management rights.
Article 12. The meeting of the general meeting of owners may be in the form of collective discussion or in the form of written solicitation of opinions; However, there should be owners of the exclusive part of the property management area accounting for more than half of the total area of the building and more than half of the total number of owners participating.
According to Article 12, more than half of the owners signed the resolution of the general meeting of owners in the form of soliciting opinions in writing, and the property management service enterprises can be selected and dismissed in accordance with Article 11.
So according to the regulations, the owner can ask for the property to be replaced. However, a general meeting of owners must be convened, and the property can be replaced after more than two-thirds of the owners have been judged by the same opinion. At the same time, an owners' committee was set up to carry out the work of replacing the property.
Chonglu's property ** through bidding is relatively low.
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The owner can request to change the property. According to the provisions of the law, the owner is the main body of management of the building and its ancillary facilities, and can also jointly manage other major matters. The property is for the service of the owner, and the relationship between them is entrusted to the entrusted.
Therefore, the owner has the right to request a change of property.
[Legal basis].
Article 284 of the Civil Code of the People's Republic of China.
The owner can manage the building and its ancillary facilities by himself, or he can entrust the property management service company or other managers to manage it.
The owner has the right to replace the property service enterprise or other managers hired by the construction unit in accordance with the law.
Article 285.
Property management service enterprises or other managers shall, on the basis of the entrustment of the owners, manage the buildings and their ancillary facilities in the building zoning in accordance with the provisions of Part III of this Law on property management service contracts, accept the supervision of the owners, and promptly respond to the owners' inquiries about the property management services.
Property service enterprises or other managers shall implement the emergency response measures and other management measures implemented in accordance with the law, and actively cooperate with the relevant work.
According to Article 48 of the Property Management Regulations, the local people's real estate administrative departments at or above the county level shall promptly deal with complaints from owners, owners' committees, property users and property service enterprises in property management activities.
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