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1. Reason why fingerprint unlocking failed:
After long-term use, the surface of the fingerprint recognition key is affected by sweat stains, water stains and dust, and the recognition response gradually decreases.
The mobile phone system is faulty, resulting in the fingerprint recognition module being unable to respond to work, and cannot play desktop display and other related work.
The fingerprint recognition module cannot be used if there is a quality problem after pressing and using it for a long time.
When the mobile phone is accidentally dropped or bumped during use, the fingerprint recognition cable of the mobile phone is accidentally broken or the contact is poor, resulting in the fingerprint recognition not working normally.
2. Try the solution:
Wipe the relevant area with a clean paper towel or soft cloth to ensure that the fingerprint recognition area and the large finger of the hand for identification are in a clean and dry environment.
Perform power on and off and system detection to keep the mobile phone system in a normal state, and try fingerprint recognition.
After repeated attempts, the fingerprint module cannot respond, and the fault is explained to the relevant after-sales rolling trouble, and then professional mobile phone fault detection is carried out: fingerprint recognition quality problems, fingerprint recognition internal wiring problems caused by human factors, and professional maintenance and replacement treatment.
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If you are using a Huawei phone and your fingerprint cannot be unlocked, you can do it by using the following methods:
1.Please keep your fingers and the unlocking place of the mobile phone clean and free of dirt;
2.If your mobile phone is an under-screen fingerprint, unofficial mobile phone film (anti-privacy film, hydrocondensation film, tempered cover transportation film, etc.) may cause the sensor to receive a weaker signal, affecting your fingerprint unlocking experience.
3.After restarting your phone, delete the original fingerprint and re-enter your finger to improve the unlocking experience.
If the above methods still do not solve your problem, we recommend that you back up your data in advance (third-party applications such as QQ and WeChat need to be backed up separately), and bring your purchase voucher to a nearby Huawei Customer Service Center for testing.
Boarding service. Repair spare parts** inquiry.
Huawei Customer Service Center.
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Summary. Hello friends. There is no response at the fingerprint sensor of the fingerprint lock, because the wrong fingers are generally with Sister Fun.
Open the fingerprint lock is naturally to record the fingerprint of the finger to open, the current technology can not record a finger fingerprint, your other fingers can also be opened. Solution: Try a few more fingers, forget that it is the fingerprint of the finger that was recorded, try 10 fingers one by one, and the correct finger will always be pressed.
Hello friends. There is no response at the fingerprint sensor of the fingerprint lock, because the wrong fingers are generally with Sister Fun. Open the fingerprint mask before the lock is naturally to record the fingerprint of the finger to open, the current technical head and Qi Department can not record the fingerprint of a finger, your other fingers can also be opened.
Solution: Try a few more fingers, forget that it is the fingerprint of the finger that was recorded, 10 fingers one by one, the correct finger will always be pressed.
If the fingerprint unlock fails, the maintenance method is as follows: 1. If the finger hall is late or the fingerprint reader is stained with oil, water stains, sweat or a lot of dust, the fingerprint lock cannot be opened, wipe the fingerprint reader clean. Method 2: Sometimes the original liquid that causes the mobile phone to not be unlocked with fingerprints is due to the phenomenon of molting of the finger or the injury of the finger, so change the finger and re-enter it. Method 3: Sometimes it is because the fingerprint texture is too shallow, and the fingerprint recognition system is difficult to identify, so you can record a few more fingers when you pretend to be a repentant.
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Delete the original fingerprint and record a new one.
1. Open the desktop of your phone and enter "Settings".
2. Find the "Touch ID & Password" column and click to enter.
<>4. Select the current finger data that does not work with fingerprint recognition, swipe left and click "Delete".
5. Finally, click on the "Add Fingerprint" option and re-enter the fingerprint data again.
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Delete the fingerprint unlock and re-enter it.
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