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There was hair in the snacks bought by Vipshop, and the seller asked them to be returned for testing.
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If hair strands are found in restaurants, or in packaged food purchases. The first thing to do is to take pictures to preserve the evidence. Contact the boss to negotiate, if the negotiation fails, you can complain to the local food administration, the food safety law stipulates that the production of food that does not meet the food safety standards consumers in addition to compensation for losses, can also be required to the producer or operator to pay ten times the price or three times the loss of compensation.
Legal basis: Article 148 of the Food Safety Law If a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation from the producer or operator for ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB. However, there are exceptions to the defects on the labels and instructions of the food that do not affect food safety and will not mislead consumers.
If hair strands are found in restaurants, or in packaged food purchases. The first thing to do is to take pictures to preserve the evidence. Contact the boss to negotiate, if the negotiation fails, you can complain to the local food administration, the food safety law stipulates that the production of food that does not meet the food safety standards consumers in addition to compensation for losses, can also be required to the producer or operator to pay ten times the price or three times the loss of compensation.
Legal basis: Article 148 of the Food Safety Law If a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation from the producer or operator for ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB. However, there are exceptions to the defects on the labels and instructions of the food that do not affect food safety and will not mislead consumers.
Have a great day.
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Summary. If you eat hair in the packaged food, you can contact the boss to negotiate.
I want to ask, that is, when I bought canned fruit, I found that there was a hair in it, I hadn't opened it yet, I took pictures of Qi Heng and then contacted the manufacturer, and the manufacturer told me that he, the stupid boy was willing to pay for compensation, can I ask him for ten times the compensation?
If you eat hair in the packaged food, you can contact the boss to negotiate.
The first thing to do is to take pictures to preserve the evidence. Contact the boss to negotiate, if the negotiation fails, you can complain to the local food administration bureau of Changyan brother, the food safety law stipulates that the production of food that does not meet food safety standards consumers in addition to claiming compensation for losses, can also ask the producer or operator to pay ten times the price of the attack or three times the loss of the jujube pie compensation.
He has paid me three times, can I still claim compensation from him?
According to the relevant laws and regulations, 10 times the claim can be made, but there is a certain upper limit on the amount of the claim, and if the amount of compensation is less than 1,000 yuan, it is 1,000 yuan.
Canned fruit has hair, but if the other party has already compensated you, and you have accepted the compensation at that time, then you are not entitled to make another claim.
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Legal analysis: the maximum amount of compensation for hair in food 1, compensation for 10 times the price paid or 3 times the loss 2, if the amount of compensation increased is less than 1,000 yuan, it is 1,000 yuan.
Legal basis: Article 148 of the Food Safety Law of the People's Republic of China: If a consumer suffers damage due to food that does not meet food safety standards, he or she may claim compensation from the operator or the producer. Producers and operators who receive consumer compensation requests shall implement a first-bear responsibility system, pay compensation first, and must not pass the buck; If it is the responsibility of the producer, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation.
If a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation from the producer or operator for ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB.
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If hair is eaten from the food buried in the chartered wheel, the operator or manufacturer may be required to pay compensation of ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB. If a consumer suffers damage due to food that does not meet food safety standards, he or she may claim compensation from the operator or the producer. In this case, a complaint was filed with the local health bureau for resolution.
First complain to the Food and Drug Administration.
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Difficulties in defending rights: There are difficulties in adducing evidence, for example, how do you prove that the hair was already in it before opening the package, or whether it fell from your head during the process of eating? Although consumers will not come to the supermarket for no reason, there is a real difficulty in adducing evidence.
Suggested approach: Talk to the person in charge of the supermarket, ask them about the purchase channel, explain the situation you encounter, remind them to pay attention to health and safety issues, and then whether you can compensate for this problem, which is relatively reasonable to be 1 times the food you buy.
Special note: The above is the practice of eating the food without problems, if there is vomiting and other physical discomfort after eating, you should immediately go to ** and do a detailed examination, and at the same time save this jewelry and send it for testing. After the god of jujubes, keep the evidence such as ** expenses, doctors' reports, and receipts for food purchases in the supermarket, and then Lu Chong can complain or sue.
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