Top 10 Questions Customers Ask When Buying Clothes, list eight questions that customers will ask whe

There are many of them: 1. First of all, it is generally ** 2 fabrics, including the type of material, what fiber material, will it fade and pill, etc. 3. What brand 4. Later protection, such as whether the clothing with buttons and dry cleaning fits well, is generally known after trying.

If the customer is willing to try on the clothes, it means that they are interested in buying. We will introduce it in a targeted manner according to the customer's request.

1 How much does this dress cost?

2 Is it discounted? Is there a discount?

3 Is this new for the season?

4 Are there any clothes that --- wear?

5 Are there any other colors?

6 See if I'm fit to wear this outfit?

7 Can I return or exchange it?

8 How do you match this blouse well?

At all times, blame and responsibility are opportunities. Now that the clothing market is so competitive, customers can choose other ones if they don't want your home. If the customer is willing to talk to you and ask you questions, it at least means that she is interested in a certain product in your store, and then she will learn about it in all aspects.

We should be more considerate of such guests).

At this time, what we have to do is to take such a customer seriously, no matter how many faults she picks, you give her an answer, then the chance of her buying or not buying is 50%, perhaps because of your patient answer to her and friendly service attitude, she resolutely bought, then at this time it is 100%. I do my best to serve every customer, because I believe that the real buyer is the one who loves to find faults, and it depends on how you grasp it.

It is important to note that:

Whether it is a guest or a salesperson, compared with the past, it is no longer the same day, the consumer's choice power is too wide, if the salesperson is still the same as before, highly recommended in front of the customer, witty words, completely ignoring the customer's ideas, then, the customer is not far from running, here are two situations:

1. If the guest wants to leave, then work harder, be sure to ask the guest's true wishes, and what is his bottom line, and then promote the transaction, however, this method is used as little as possible, as a business, the figure is profit, if it is all low-price competition, it is better to directly mark the lowest price to hang on, and what sales staff to recruit?

2. Set a standard for your clothes, so that guests can measure other people's clothes according to the standards you set, such as: this year, just arrived, well-known brands, company strength, after-sales service, value-added services, activities, etc., simply put, it is to list the advantages, and guests will have a comparison when choosing other people's clothes.

When I meet those difficult customers when I sell clothes, I will patiently tell them, because I can't be angry, as a salesperson, I can't be angry with customers, even if he does something unreasonable, I can't lose my temper with them, but if it's really the kind of person who is difficult to find fault, I will unceremoniously attack back with words.

I used to open a shop to sell clothes, and some customers had a better attitude. But some customers are very difficult, and when you meet such a customer, just ignore him. I'd rather not sell him clothes than get entangled with him because it's too annoying.

Because some money is really hard to make, you pay a good attitude, and you still can't sell clothes.

When selling clothes, you may meet some bargaining customers, but if you are the first store to not discount, then customers have nothing to bargain with.

Customers are generally picky about the style and quality of the clothes, as well as a psychological factor that they add together.

The best thing to do is to stick to your bottom line. After all, you want to make money when you open a store, and you can make a little less money cheaper and attract repeat customers to customers who treat customers with a good attitude, but for difficult customers with a bad attitude, there is no need to sell them something.

I think that when selling clothes, if you want to deal with those difficult customers, you want to make yourself very difficult to speak, so they will definitely retreat, because I think those difficult customers actually like to bully people who speak softer, and if you speak toughly, they will definitely choose to give up.

I think when selling clothes, we must understand the psychology of customers, because every customer wants to spend the least amount of money to get the maximum benefit, and their ideas are actually very simple. I just want to take advantage of more

I think in this case, we must understand the customer's psychology, and then help him solve the problem and achieve a better deal.

When selling clothes, if I encounter a difficult customer, I will feel a lot of headaches, but I don't have to blindly accommodate him, after all, I am confident in the clothes I sell, if you feel inappropriate, if you feel that ** is not good? You don't have to buy it, I don't have to sell you, and I'm not the only one who lacks you.

The advantage that customers get when buying clothes is that they have good warmth, give them a warm and intimate feeling, and wear neatly and elegantly, thus highlighting the elegant and noble quality of the owner. If it is easier to talk to the customer about things, because the behavior of the host has deeply moved the guest, warm clothes to the guest, to the guest to get a sense of intimacy, warmth, so that they talk about the next thing is easier to talk about success, to meet the customer's shopping desire, of course, this shopping desire should be proportional to the income, to meet the customer's clothing needs.

The real feeling of buying clothesWinter needs warmth, summer needs the breathability of clothes, do the customer's beauty psychology, love beauty, everyone has it, so wearing the newly bought clothes can enhance the customer's own beauty of the style, but also increase the customer's self-confidence.

Generally speaking, if you don't need clothes, most people will not buy clothes, and most people can bring better psychological feelings after buying clothes, which will help to feel physical and mental to a certain extent, and at the same time, after buying clothes, you can increase the consumption level of buyers.

Generally, there are not so many questions, and it is generally about the size of the question.

Customer service can be basically divided into manual customer service and electronic customer service, of which manual customer service can be subdivided into three categories: text customer service, ** customer service and voice customer service. Text customer service refers to customer service that is mainly carried out in the form of typing chats; **Customer service refers to customer service mainly in the form of voice**; Voice customer service refers to customer service that is mainly carried out in the form of mobile**.

Based on the rapid development of Tencent WeChat, WeChat customer service, as a new customer service method, has long appeared in the customer service market. Relying on the exquisite technical conditions of WeChat, WeChat customer service integrates all the functions of text customer service, first-class customer service and voice customer service, which has incomparable advantages, so it is well received by the market.

On March 15, 2015, the Measures for Punishment of Infringement of Consumer Rights and Interests came into effect. After the implementation of the "Punishment Measures", "by the ......Overlord clauses such as "the right of final interpretation" and "no return or exchange" will be regarded as illegal acts.

On December 1, 2017, the "Standards for English Translation and Writing in the Field of Public Services" was officially implemented, stipulating that the English name of online shopping standards is online shopping.

Buying clothes can meet the following needs of customers.

1.To satisfy the customer's desire to shop, of course, this desire to shop should be proportional to the income.

2.To meet the needs of customers, such as warmth in winter and breathability in summer.

3.Everyone has the psychology of seeking beauty and loving beauty as a customer. Therefore, wearing the newly bought clothes can enhance the beauty of the customer's own style, and will also increase the customer's self-confidence.