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According to the regulations, Pinduoduo.
Is the promise of a 30-day void refund unreliable, if you purchased an item on Pinduoduo, you can only request a refund within 15 days after confirming the delivery and confirming the receipt. You can request a redemption 15 days after receiving your confirmation. If you do not contact the seller for a return or exchange within seven days of receiving the confirmation, the seller will not be able to accept it.
If a consumer encounters a refund issue, they may decide to negotiate with the seller. If the negotiations are not specified, they can refer to the consumer association.
Report mediation. If mediation fails, they can file a lawsuit in the competent individual court.
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Unreliable. According to the regulations, if you buy an item on Pinduoduo, you can only apply for a return within 15 days from the delivery of the goods to the confirmation of receipt, and you can apply for a replacement within 15 days after the confirmation of receipt, and if you do not contact the merchant for return and exchange after 7 days of confirming the receipt, the seller can not accept it.
When consumers encounter the problem of refund, they can choose to negotiate with the merchant, and if the negotiation fails, they can report to the consumer association for mediation, and if the mediation fails, they can file a lawsuit with the relevant people's court.
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Is Pinduoduo's 30-day void refund promise reliable? According to the regulations, if you purchase an item on Pintoto, you can only request a return within 15 days after the shipment has been shipped and the receipt is confirmed. You can request a replacement within 15 days of receipt confirmation.
If you do not contact the merchant to return or replace the goods within 7 days of confirming receipt, the seller will not be able to accept it. When consumers have issues with refunds, they have the option to negotiate with the merchant. If the negotiation fails, they can report it to the consumer association for mediation.
If mediation fails, a lawsuit may be filed with the relevant people's court.
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It shouldn't be the platform that promises you, this can only be a merchant promise, and this belongs to the category of false promises. Invalid refund, then you need to prove that it is invalid, which is very difficult to prove.
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Compared to other types of consumer goods, there is a clear difference in the purchase decision and purchase process. FMCG is an impulse purchase product, impromptu purchasing decisions, insensitive to the advice of many people around you, depending on personal preference, similar products do not need to be compared, the appearance of the product packaging, advertising, **, point of sale, etc. play an important role in sales. Therefore, FMCG has three essential characteristics, namely:
Convenience: Consumer.
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Summary. If you buy something on Pinduoduo, after 30 days, generally speaking, it does not support returns.
If you buy something on Pinduoduo, after 30 days, generally speaking, it does not support returns.
It's too long, and it shouldn't be able to be returned.
I'm a merchant It's been almost a year since I left the store, and the deposit hasn't been refunded yet, can you help me solve it.
Hello, this is to communicate with customer service according to the process.
The deposit should be refundable.
I have to be 10,000 and now I have a 9,000 deposit There is a fund limit that I can't return Can you help me solve it.
My is a Pinduoduo account.
No one can solve this problem except Pinduoduo customer service, you can contact Pinduoduo customer service, how can I help you.
Contact him to find out what the reason is? Why can't it be thawed? After solving it, see if it works.
Pinduoduo customer I didn't find.
Hello, after entering Pinduoduo, you click on this page of mine, and there is an option for customer service on it.
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Summary. Hello dear and happy to answer for you. There are the following reasons why you can't retire from kissing:
Make sure that all orders have a status of Completed. 3. Products that are on the shelves or pending review or advertised: ensure that no new transactions occur.
4. There is an abnormality in the account: you need to ensure that the account is normally available and not restricted. 5. There are still after-sales orders that have not been processed
There are no disputes between the merchant (store) and the consumer or other third parties in the process of processing. Here we provide you with Pinduoduo complaints**Oh Pinduoduo complaints**are: 4008822528, and the customer service working hours are:
Kiss can dial this number, if you encounter a busy or busy line, please kiss you at another time to dial, due to the number of people consulted every day, it may cause the above situation. I hope I can help my relatives, I wish my relatives good health and all the best!
This question is up to me, it takes a little time to type, so please be patient.
It's been a year and I still haven't received the returned deposit of 1,000 yuan.
Please wait patiently for 2 minutes, we are sorting out, and we will answer you immediately, and please do not end the consultation.
3. There are products on the shelves or pending review or advertising rolling stool shooting: ensure that no new transactions occur. 4. There is an abnormality in the account
You need to make sure that your account is available and unrestricted. 5. There are still after-sales orders that have not been processed: there is no dispute between the merchant (store) and the consumer and other third parties in the process of processing.
Here to provide you with Pinduoduo complaints**Oh Pinduoduo complaints**are: 4008822528, customer service working hours: 9:
00-24:00。Kiss can dial this number, if you encounter a busy or busy line, please kiss you at another time to dial, due to the number of people who consult the rough sale every day, it may cause the above situation.
I hope I can help my relatives, I wish my relatives good health and all the best!
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After the last transaction is completed, the refund can be made after 15 days + 30 days of publicity period.
Pinduo sail Tong Duo.
It is a domestic mobile Internet.
The mainstream electronic stool business application products. A third-party social e-commerce platform focusing on C2M spelling, founded in September 2015, users can buy high-quality goods at a lower price by initiating a group with friends, family, neighbors, etc.
History. In March 2021, Huang Zheng was blind.
Resigned as chairman of Pinduoduo by co-founder Chen Lei.
Take over. On May 26, 2021, Pinduoduo released its first-quarter results. Pinduoduo's revenue in the first quarter of 2021 was 100 million yuan, expected to be 100 million yuan, and 100 million yuan in the same period last year, a year-on-year increase.
In 2021, Pinduoduo became the Internet service industry on the list.
The company with the largest loss has a loss of 100 million yuan.
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Yes, 30 days after the expiration of the Pinduoduo withdrawal publicity period, the merchant is responsible for refunding the consumer letter Zheng pickpocket. However, according to the statutory regulations, Pinduoduo needs to wait 30 days before paying the refund to the consumer after receiving the refund from the merchant, so after the expiration of the 30-day announcement period for Pinduoduo's withdrawal, it needs to continue to wait for Congchan for 30 days to receive the refund.
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After the last transaction is completed, 15 days + 30 days after the publicity period is completed, if you haven't returned it, you can go to the return details page to check the reason.
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Pinduoduo only refunds and does not return, which violates Article 577 of the Civil Code of the People's Republic of China. If the party who does not return the goods fails to perform its obligations in accordance with the contract, it is a breach of contract and shall bear the responsibility of compensating for the loss. If the amount is large, it may constitute the crime of fraud.
Article 577 of the Civil Code of the People's Republic of China Where one of the parties fails to perform its contractual obligations or the performance of its contractual obligations does not conform to the agreement, it shall bear the liability for breach of contract such as continuing to perform, taking remedial measures or compensating for losses. Article 583 of the Civil Code of the People's Republic of China: Where one of the parties fails to perform its contractual obligations or the performance of its contractual obligations does not conform to the agreement, the other party shall compensate for the losses if the other party has other losses after performing the obligations or taking remedial measures. Article 584 of the Civil Code of the People's Republic of China: Where one of the parties fails to perform its contractual obligations or performs its contractual obligations in accordance with the agreement, causing losses to the other party, the amount of compensation for the losses shall be equivalent to the losses caused by the breach of contract, including the benefits that can be obtained after the performance of the contract; provided, however, that it shall not exceed the losses that may be caused by the breach of contract that the breaching party foresaw or should have foreseen at the time of entering into the contract.
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Summary. If the merchant really does not want to continue to operate, can the deposit be refunded after 30 days of withdrawal? Because merchants have not encountered the situation of paying money without refund, it is not without reason to worry.
How to return? 1. First of all, we log in to Pinduoduo background management, after entering, we will see that there is an option on the left side"Return",Then we will enter the first stepIn this step, we will see"Exit verification",Let's first check Pinduoduo's 6 withdrawal conditions,After meeting these six basic conditions,We can click "Check"。
2. If we still have some products here that have not been taken off the shelves, the result of the verification is a red cross, we can click on the word "processing" to enter our product processing, and then click on the right side of all products "off the shelf" and then click "OK" to remove the goods.
3. When all our Pinduoduo products are displayed as "off the shelves", we still need to check again, and then we can choose the next step after passing.
4. Read the withdrawal agreement carefully, check "I have read" and then click "Agree and accept the above agreement".
5. "Enter Step 2" Withdrawal Application, in the box to the right of the reason for withdrawal.
Pinduoduo has not uploaded the baby for more than 30 days, can I ask for a refund of the deposit?
If the merchant does not want to continue to operate, can the deposit be refunded after 30 days of withdrawal? Because land transportation merchants have not encountered the situation of paying money without refund, it is not without reason to worry. How to return?
1. First of all, we log in to the Pinduoduo background management, after entering, we will see that there is an "Exit" option on the left side, and then we will enter the first step In this step, we will see "Exit verification", we will first check Pinduoduo's early hand beam 6 withdrawal conditions, after meeting these six basic conditions, we can click "Check". 2. If we still have some products here that have not been taken off the shelves, the result of the verification is a red cross, we can click on the word "processing" to enter our product processing, and then click on the right side of all products "off the shelf" and then click "OK" to remove the goods. 3. When all our Pinduoduo products are displayed as "off the shelves", we still need to check again, and then we can choose the next step after passing.
4. Read the withdrawal agreement carefully, check "I have read" and then click "Agree and accept the above agreement". 5. "Enter Step 2" Withdrawal Application, in the box to the right of the reason for withdrawal.
Will the deposit be refunded after I leave the store? Yes.
After the merchant agrees to return the goods, you can choose the express pick-up service to return the goods, or go to the express outlets to send the return by yourself. The courier fee can not be paid, it needs to be paid in advance, there is freight insurance can be claimed, express delivery, 100% of the merchants will choose to refuse, and the loss of refusal is greater.
Pinduoduo steps to apply for a refund, first we need to open the Pinduoduo shopping software, select My Order in the Pinduoduo personal center option, select the after-sales goods we need to apply for in the order list, and then click Apply for after-sales. If our goods only need to be refunded and do not need to be returned, we must choose to refund only, and then fill in the refund amount and refund reason, if possible, try to attach relevant vouchers, click to submit the application. After the refund application is submitted, all we have to do is wait for the merchant's processing, and the merchant will give us a refund after agreeing, if the merchant refuses, we can modify the application or contact customer service to solve it. >>>More
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It depends on the coupon period. If the refund has not expired, it can be used, and there is no way to do it if it expires. Unless you negotiate with the merchant to refund you in full, you will not go through the merchant's refund channel.
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