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Press and hold the power button for 30 seconds to try it.
If it still doesn't work, it is recommended to try Shuangqing;
When the phone is turned off, press and hold the volume up button and the power button at the same time for 3 to 4 seconds, and after the vivo phone logo appears, release the button to enter the recovery mode, and select wipe data factory reset first, <>
After the wait screen is redirected, select Wipe Cache Partition and <>
Once done, select Reboot System Now and reboot your phone immediately on it, <>
<> do this, you will lose all the data on your phone (except the data on the TF card), including installed apps, **books, SMS, etc.). When there is no other way to solve the problem, use this and use it with caution. )
If you still can't turn on or the phone has important data, it is recommended to take the phone to the local after-sales service to test and deal with it, and the after-sales technician will deal with it. You can go to vivo official ** to check the address of the after-sales service center.
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Press and hold the volume + button to enter recovery mode, press volume - select recovery mode, then press the lock screen key to enter recovery mode, press volume - select wipe data factory reset and then click the lock screen key, and after the interface jumps to, select reboot system now to restart the phone (doing this will lose all data on the phone (except for the data on the tf card), including installed applications, ** Text, short message, etc. When there is a serious abnormality in the mobile phone and there is no other way to solve it, use this item with caution. )
Question Extension: The method of setting up the call forwarding function on an Android phone is:
Check whether your SIM card supports call forwarding (contact your carrier).
2.Phone - Menu key - Call settings - Call forwarding - **Call Voice call - always transfer Transfer when busy Transfer when no one answers Transfer when unreachable - Set up voice **Call forwarding.
3.If operated by a dual-SIM machine: Mobile phone - Menu key - Call setting - Call forwarding - Voice call (card 1 or card 2) - **Call - Unconditional call forwarding Transfer when busy Transfer when no one answers Transfer when unconnected - Card 1 or Card 2 voice settings Call forwarding Settings**Call forwarding.
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1. You can force restart the phone first: press and hold the "power button" for more than 12 seconds;
2. Upgrade the system version.
The new version of the system has improved the compatibility and stability, optimized the performance, and entered Settings - System Upgrade (some models are: Settings - My Device - iQOO UI Version), you can view the system version information. If it's not the latest version, it's recommended to upgrade the experience.
3. Clear the storage space.
When the storage space of the mobile phone is insufficient, it may cause a crash, enter the mobile phone i manager and click on the space cleanup, wait for the scanning to be completed, click "one-click rest assured to clean" to delete the junk cache file, and follow the page recommendations to uninstall the infrequently used apps to keep the storage space sufficient (it is recommended to reserve more than 20% of the free space).
4. If it is a crash caused by software, try to clear the software data or reinstall the software.
Abnormal application data may cause crashes, so it is recommended to clear the application data or uninstall and reinstall the application after backing up the important data of the application.
Clear software data: Go to Settings - Apps & Permissions - App Management - Top Right Corner....--Show System Programs--Find Apps, Select Storage, Click Clear Data (Some models: Enter Settings--More Settings--Application Management--More--Show System Processes--Find Apps, Select Storage, and Click Clear Data);
<>5. Restore factory settings.
It is recommended that you clean up redundant files or configuration information by resetting your phone after backing up important data.
How to operate: Go to Settings - System Management - Backup & Reset - Clear All Data (some models are: Settings - More Settings - Factory Reset - Erase All Data), click to enter and follow the on-screen prompts.
Erasing all data will restore the phone to its original state, delete all data in the system space of the phone, including accounts, system and application data and settings, and installed apps.
6. Service center testing.
If the above methods fail to solve the problem, it is recommended to back up the mobile phone data in advance, bring the mobile phone and purchase voucher to the vivo customer service center for testing, and enter the mobile phone vivo official website APP--Service--My Service--Service outlets to query the address of the nearest customer service center outlets and**.
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1. Press and hold the boot button for 15 seconds to try.
2. Press the power button and the volume up button at the same time to enter recovery mode, and then press reboot system now to reboot immediately.
3. Press and hold the power button and volume up button at the same time for 10 seconds to re-enter recovery mode, select Wipe Data Factory Reset, and then select Wipe Cache Partition
After completion, select Reboot System Now and immediately reboot the mobile phone, and it is recommended to back up the mobile phone data before clearing the thick branches.
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It is recommended to force restart the device to try to resume use, operation method: press and hold the "Power Button" and "Volume -" for more than 10 seconds to force restart the phone (Nex 3, NEX 3S Long press the top button for more than 10 seconds).
If you can resume use after operation, you can try the following methods to avoid the recurrence of the failure:
1. If a single app crashes, try to upgrade the app to the latest version.
2. If the storage space of the device is low, the system performance will drop sharply, resulting in the application being stuck or stuck.
3. After upgrading the system of the device to the latest version or backing up the device data, restore the factory settings (go to Settings > System Management > Backup & Reset > Clear All Data).
Note: Erase all data will delete all data in internal storage (except SD card data), including installed apps, Minglu contacts, text messages, files, etc. When there is a serious abnormality and there is no other way to solve it, this recovery can be used, please use it with caution.
Before operation, important data is backed up by cloud services.
Go to the mobile cloud service -- device cloud backup -- backup data type -- turn on the switch that needs to be backed up -- return to the previous page -- click Back up now;
If the above methods do not solve the problem, it is recommended to back up your data in advance and go to a nearby service center.
Get help. <>
Note: In order to save valuable time, it is recommended that you call the service center in advance** to confirm the service center business hours, whether the spare parts inventory is sufficient, etc.
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The vivox6 phone suddenly crashes and can't turn on, what should I do?
1. It is recommended to press and hold the power button for ten seconds to force restart the phone; 2. You can try to charge it for 20 minutes, then press the power button for 10 seconds to see if it can be turned on (there is no prompt for recharging the phone when it is completely out of power). 3. Press and hold the volume up button and the power button at the same time for 3 to 4 seconds when the phone is turned off and the recovery mode will appear, select the recovery mode to enter the recovery mode, and then Zhisui chooses to clear the data to try, it is recommended that you back up the mobile phone data before clearing. 4. If it doesn't work, you can go to the local after-sales service center for testing and processing, and the address of the after-sales service center can enter the home page of the vivo official website - service - outlet query - family imitation query.
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Hello, I suggest you try the following methods:
1. You can try to press and hold the power button for more than 15 seconds to see if the phone can turn on normally.
2. You can press and hold the power button and the volume up button to enter recovery mode and perform double clearing operation: select wipe data factory reset to erase all data Restore factory settings (Chinese recovery selects clear data), wait for the interface to jump, and then select reboot system now to restart the phone.
3. You can press and hold the power button and the volume up button to enter the recovery mode, click to enter the system repair mode, click **latest version to install, select the wifi with good network speed to connect, wait for the firmware upgrade package** to repair the system automatically after the completion of the package, and click the restart button after the repair is completed to see if it can be used normally.
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Hello, I am a master of life without cliffs, and I am happy to answer for you! If the vivo phone can't be turned on, it may also be a problem with low battery or recovery mode settings, it is recommended to try the following methods to solve it.
1. First of all, make sure that the phone won't turn on due to low battery. You can connect your phone to a power source for a period of time to charge, and then start your phone to operate.
2. After confirming that the power is sufficient, press and hold the power button (for full screen, press and hold the "Lock Screen Button" and "Volume Down Button") for 30 seconds to try restarting your phone.
3. Press and hold the "Power Button" and "Volume + Button" at the same time, try to enter the recovery mode, select "Clear Data" after entering, and select "Restart" after the interface jumps.
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Hello friends! If your phone is not out of battery, it is best to go to the after-sales department of your vivo mobile phone for help. It's best not to "ignore" the reason for the random operation, which has been avoided as an "accidental injury"....
Good luck!
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1. How to deal with the phone screen not lighting up and can't be turned on:
1. Check whether the battery is too low.
After charging for 30 minutes with the standard charger and data cable, press the power button to see if there is a charging screen.
No charging screen: Please replace other chargers and data cables that can charge normally to confirm whether the charger and data cable are abnormal. If there is still no charging screen after replacement, it may be a fault of the mobile phone, it is recommended to bring the mobile phone, charger and data cable, and purchase voucher to the customer service center for testing.
There is a charging screen: Please press and hold the power button to try to turn on, if it can't be turned on, please follow the methods below to continue troubleshooting.
2. Confirm whether the mobile phone has been liquidated or dropped.
Liquid intake of the mobile phone: If the mobile phone has been automatically turned off, please do not try to turn it on, use a paper towel to absorb the liquid, and send it to the local vivo customer service center for testing as soon as possible.
Lost mobile phone: There are unstable factors after the mobile phone is damaged, it is recommended to send the mobile phone to the local vivo customer service center for testing.
3. Force restart.
How to restart your phone.
4. Go to the service center for testing.
Second, the mobile phone screen is bright, but you can't enter the mobile phone desktop:
1. Try force restart.
Force Restart Phone Method:
FunTouch OS and later models: Press and hold the "Power button" + "Volume Down button" at the same time for more than 10 seconds;
Press and hold the top button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);
FunTouch OS previous models: Press and hold the "Power Button" for more than 12 seconds;
2. Repair the system.
Enter recovery mode -- install system software -- update the latest version on the network -- OK -- connect the available wifi and charger, and when the upgrade package is detected, click on it"** and install"Update the repair system.
If the above methods fail to help recover, the customer service center needs to be tested and processed (customer service center address: enter vivo official website vivo**app--my--service outlets, after-sales outlets--select provinces and cities to query the address of the customer service center).
The mobile phone cannot connect to wifi troubleshooting method: >>>More
Under normal circumstances, the battery will heat up when the phone is charging, as long as the heat is not ridiculously high, it is normal. It is recommended when charging. Don't play some games anymore, or connect to the Internet. >>>More
Hello! First move the option to apply update from sdcard Select the upgrade package, press the volume key to move to the upgrade package, press the power button to confirm, that is, start the update operation, the system will prompt install sdcard ***zip (* is the file name of the corresponding upgrade package, must be English and text, not Chinese) upgrade completion prompt install form sdcard complete, After the upgrade, it will automatically return to the main interface of recovery, the cursor stays at the reboot system now position, press the power button to confirm the restart of the phone, the first boot after the upgrade will be a little slow.
How to flash the device after the Aideni crash:
Turn off your phone safely, and press and hold the volume up button + home + power button at the same time to enter recovery (blue English interface). >>>More
It is recommended that you try the following methods to see if it can be turned on: >>>More