What are the aspects of the pressure and resistance to the work of the property management company?

The work of the property is mainly maintenance, maintenance is not timely, procrastination, just handed over the engineering team is warranted, but the relationship between the current developer and the engineering team, needless to say, you also know, most of the project in order to rush the construction period, need to repair a lot of problems, although the developer has deducted the project money, but because they have a relationship, the maintenance is procrastinating, not serious, perfunctory, just handed over the maintenance is always the most, plus repeated maintenance does not work, then dragged around to the owner of the impression is not good, And no matter what happens in the end, the project money will eventually be returned to the project leaders, so that many legacy problems that are not repaired, if the real project maintenance is not timely can be deducted from the project payment, I think what maintenance has been solved, the project warranty will not dare to be so arrogant, the owner will not be resistant, the follow-up property fee will be easy to collect, and the later maintenance money will not be so much. I don't think there's going to be a solution to this problem. The developer and the engineering team are all in the same place.

1. Service industry, low profit, low threshold, low technical content;

2. The gap between the owner's expectation and the service level of the property company;

3. The instability of personnel and the lack of talent reserves;

4. The management level of the property company is not high;

5. Negative reports of **.

1. A small number of owners do not understand the necessity and importance of property management. Lack of proper understanding of property management. Refusal to pay property management fees or find various reasons.

Second, individual owners do not take care of public facilities.

Third, the developer, engaged in the tofu scum project, I will not talk about it.

Summary. The general steps of the interview method are:

Design an interview outline.

Ask questions appropriately.

Accurately capture information and collect relevant information in a timely manner.

Respond appropriately.

Timely record of the interview, usually audio or video recording.

The main form of data collection in the interview method is "listening". "Listening" can be done at different levels, including three levels:

At the attitudinal level, the interviewer should be "actively attentive listening", not "superficial or negative listening";

At the emotional level, the interviewer should "listen with feelings" and "listen with empathy", and avoid "listening without feelings";

At the cognitive level, it is necessary to quickly incorporate the words or information spoken by the interviewee into their own cognitive structure at any time to understand and assimilate, and if necessary, to have a dialogue with the other party, communicate with the other party on an equal footing, and jointly construct new understandings and meanings.

What is the impact of work pressure on property customer service staff?

Hello, I am a cooperating lawyer and it is a pleasure to serve you.

What is the impact of work pressure on property customer personnel?

High work pressure will inevitably lead to emotional instability, of course, it will also affect the quality of service, and if the service quality of customer service is not good, it will receive bad reviews, which is very unfavorable to their own work code and life.

So regulate your emotions in time.

What property customer service businesses build is that the first employee the customer asks should help the customer. hAnswer or solve the problem.

Work something out. Is it the first question about accountability?

Wait a minute, I'll look it up.

It's the first question about the responsibility system.

What is included in the content of service quality.

What does the interview study include:

The general steps of the interview method are: Design an interview outline. ②.

Ask questions appropriately. Accurately capture information and collect relevant information in a timely manner. Respond appropriately.

Timely record of the interview, usually audio or video recording. The main form of data collection in the interview method is "listening". "Listening" can be done at different levels, including three levels:

At the attitudinal level, the interviewer should pretend to be "actively attentive listening", rather than "superficial or negative listening"; At the emotional level, the interviewer should "listen with feelings" and "listen with empathy", and avoid "listening without feelings"; At the cognitive level, it is necessary to quickly incorporate the words or information spoken by the interviewee into their own cognitive structure at any time to understand and assimilate, and if necessary, to have a dialogue with the other party, communicate with the other party on an equal footing, and jointly construct new understanding and meaning.