What are the responsibilities of the foreman of the housekeeping department, and what is the work co

Position: Floor Foreman.

Report to the superior: Floor supervisor of the housekeeping department.

Direct subordinates: Employees of the regional floor.

Scope of work: Responsible for basic management.

Ability requirements: able to bear hardships and stand hard work, have certain management skills, have a certain work motivation and learning ability, have certain communication skills, and have good professional knowledge of guest rooms.

Job responsibilities: 1. Absolutely obey the arrangement of superiors and complete tasks with quality and quantity.

2. Arrange the working time of floor employees in a timely manner according to the needs of the work to ensure accurate and reasonable allocation.

3. Organize regular staff training, strengthen employee skills and service awareness training, implement training and assessment interactive mechanism, and improve the core competence of employees.

4. According to the regional health plan, strictly inspect the implementation of the health plan, and put forward deficiencies and rectification measures.

5. Communicate with employees regularly, understand the ideological dynamics of employees, and improve personal management ability.

6. Actively coordinate the needs of guests to ensure that the needs of guests are met.

7. Understand the accurate room situation, and follow up on the maintenance of the guest room, the compensation of items, and the related matters of the guest's loss in a timely manner.

8. Ensure the hygiene quality of guest rooms.

Inspect all rooms on the floor under your management, and solve problems immediately to ensure the quality of room service.

Fill out the duty sheet as requested.

Do a good job in the daily assessment of employees.

Grasp the rental situation of the rooms on the floor and make reasonable arrangements.

This is what I was trained to do as a house maître.

Dear, hello, I have to say, there are a lot of job responsibilities of this room foreman, you have a variety of categories in the library, and the comprehensive work environment and the nature of the work content are in line with your own work environment, basically the job responsibilities of the room foreman will come out. If you say you're in the ** can't come down, you can keep me private. So now I'm going to give you a list of the main points to see if it can be useful to you.

1. Be responsible for the floors and guest rooms under your jurisdiction when on duty.

2. Work closely with the reception department to ensure the correct orientation at all times.

3. Ensure that all vacant rooms are clean and tidy, check in real time, and rectify problems in time.

4. Responsible for the strict control of room keys.

5. Check the appearance, personal hygiene, and personal image of employees every day.

6. When necessary, guide and help employees where they are lacking.

7. Solve the needs of customers and some customer complaints.

8. Assist and coordinate staff schedules. Grasp the first-time dynamics of employees' leave, tardiness, personal leave, etc.

9. Implement training for employees on their job functions, improve the quality of customers, actively encourage employees, and give a strong backing.

10. Check the hotel's safety inspection records and accident records daily in accordance with the requirements of the regulations.

Ten. First, it is necessary to have the ability to quickly screen and deal with emergency affairs, so that when a situation occurs, it can feel the scene in the first time and minimize the harm.

Ten. 2. Maintain a high level of knowledge of products and services in order to explain and sell services to customers.

Ten. 3. By summarizing the opinions of customers, we will actively put forward valuable opinions on the development of customer service.

Ten. 4. Keep the work area clean, maintained, and highly tidy.

Ten. 5. Complete other daily tasks assigned by superiors.

Do you want a job description?

That's too much of a secret, but I can give you a hint by the way:

Job Overview: Responsible for the training, management and guidance of waiters in the area under their jurisdiction.

Train attendants to do cleaning work in designated areas.

Inspect the quality of the rooms to ensure room quality standards and provide the Hilton Moments service.

Assign tasks assigned by the assistant administrative housekeeper or assistant housekeeper to the waiter.

Attend daily work meetings and receive special instructions.

5.Fill out the room report.

Check out the check-out room and make it available after confirming that the room meets the cleanliness standards.

7.We will do our best to accommodate special requests from our guests. Handle guest complaints and report to the Assistant Executive Housekeeper.

8.Check whether the room is clean and whether the amenities are complete according to the checklist, and report the room that needs to be repaired in time.

9.The rooms and items that need to be repaired should be repaired in a timely manner and ensure that they have been repaired.

10.Fill out the report and make sure the guest leaves their belongings for lost and found.

11.Report loss and damage to items in your room.

Hehe, absolutely professional.

Hello, dear. The responsibilities of the room foreman are as follows: 1. Supervise the work of the room attendant, and be responsible for the work arrangement and deployment of the staff under his jurisdiction; 2. Responsible for inspecting the area under its jurisdiction, inspecting the quality of cleaning and sanitation and room service; .

3. Responsible for inspecting the maintenance of the room and arranging the cleaning plan of the guest room; 4. Responsible for checking the storage and consumption of various items; 5. Pay attention to the dynamics of guests and deal with general complaints from Zhuling guests; 6. Grasp and report the status of the guest rooms under its jurisdiction; 7. Put forward specific opinions on the bonus evaluation of employees under the ruler prudently; 8. Entertain VIPs in person to show the courtesy of the hotel to VIPs. Meet;

x0d x0a 10, execute the work instructions of the superior, and ensure that they are completed.