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Once registered, a valid certificate cannot be modified.
Your method 2: After cancellation, register according to your real information.
In the upper right corner of the Tenpay homepage--- Help Center --- cancel your account.
If you can't log out, you can only go to: Tenpay homepage upper right corner:
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If your Tenpay account is registered with a different ID than your own ID, and the appeal fails, and you cannot re-register by canceling the account, please don't worry, you can also refer to the following methods to retrieve the payment password.
You can refer to here, I hope it will be helpful to you.
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Hello, I am glad to answer for you, if your mobile phone number has been cancelled, you need to register a new mobile phone number first, and then use the new mobile phone number to log in. The specific steps are as follows:1
3.After successful registration, use your new mobile phone number and password to log in to the Fortune Pass APP. If you encounter any problems logging in on your new mobile phone, we recommend that you contact the Customer Service Department for assistance.
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If your mobile phone number has been cancelled, it means that you will not be able to log in with your original mobile number. In this case, you need to take the following steps:1
3.Click the Sign Up New button. 4.
Fill in the registration information, including mobile phone number, ID card, etc., according to the registration process of Fortune Pass. Please select a new mobile number so that you can log back in. 5.
After successful registration, log in to your account and complete real-name authentication. 6.At this point, you should be able to use Fortune Pass on your new phone.
If you encounter any ruin problems on your new phone, you can try to contact the customer service of Fortune Pass for help and get more detailed guidance.
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Hello, Tenpay cannot unbind the mobile phone after binding it, but can only change the mobile phone binding, and the replacement method is as follows:
If your phone can be used normally, change the binding method:
Step 1: Please log in to "My Tenpay" = > Mobile Service = > Change the bound mobile phone";
Step 2: Select "Self-Service Replacement";
Step 3: Enter your payment password;
Step 4: Use the mobile phone that was previously bound to Tenpay to receive the verification code and fill it in.
Step 5: Enter the mobile phone number that needs to be replaced;
If your phone is down, lost, etc., change the binding method:
Step 3: The appeal is successfully submitted, and we will complete the processing within 3 working days, please pay attention to your email;
Step 4: After receiving the email of successful appeal, fill in the new mobile phone number and verification code, and update the mobile phone successfully.
For details of the specific legend, please refer to it.
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Is there any money in it? If it is less, cancel and re-register.
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You can cancel your account first and then apply.
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Go to the bank where you got your card and ask.
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Hello, can be replaced.
There are three scenarios:
1) If the original bound mobile phone number can still receive SMS, log in to "Tenpay=" account information; Click the "Edit" button next to your mobile phone number in the "Profile" column.
Enter your payment password and click "Next"; Enter the verification code received by the old mobile phone number, and then enter the verification code received by the new mobile phone number, and then the replacement can be successfully after successful verification.
2) Digital certificate users, log in to the Tenpay self-service appeal page; Click "Password Recovery" in the Modify Bound Phone column and select "Modify with Password Information".
3) When you are unable to receive the SMS with your old mobile phone number due to loss or other reasons, log in to the Tenpay self-service appeal page and click "Appeal Recovery" in the Modify Bound Mobile Phone column; Fill in: ID number, secret answer, email to accept the appeal result, upload a scanned copy of the certificate, and the staff will notify you of the appeal result by email within 24 hours after the submission is successful. If the appeal is approved, you will be guided to complete the binding of your new phone.
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Yes, you just need to have your original mobile phone number, hopefully.
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1. If you want to bind or unbind Tenpay bank card, you must log in to Tenpay first, and you can click QQ Wallet on the QQ interface on the computer.
2. Then find my Tenpay in my wallet, and then select Quick Payment in it;
3. Then you will jump to the interface of quick payment management, where you can add a bank card or click on the following management, such as modifying the unbinding of a bank card;
4. Then you will be redirected to the web version of Tenpay management interface; Select a bank card on the Quick Payment section at the top of the interface, and then click Unbind below; You can operate the unbinding process;
5. Click Unbind, and a prompt interface will pop up, prompting you to cancel the bank card for quick payment, on the one hand, it is also to prevent the wrong bank card from being unbound; Confirm that it is correct, click Next;
6. In the next step, you need to enter the payment password to confirm the cancellation of the bank card, enter the password and click the following to confirm the cancellation;
7. The cancellation requires both sides, and it is necessary to log in to the online banking of the bank card to completely cancel, of course, the unilateral cancellation can no longer use fast payment.
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