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This question is in the settings, you call 10086 to ask, and then ask them to send a method of setting, according to the method to set it, it's very simple, because it's a smart phone, you must set it, if it's set up, then every time you receive MMS**, you have to open the WAP network, that is, there is a up and down arrow on your phone, click to open, and the network behind it should be switched to CNWAPI hope you can understand, and if you don't understand, leave me a message.
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Hello. We apologize for the inconvenience.
1. Since MMS is sent and received in the form of data traffic, please confirm that you have turned on the mobile data service network switch, and enter "Settings - Wireless and Network - Mobile Network - Access Point Name" to select the access point to the WAP access point, and check whether the MMS access point exists correctly.
2. If the above settings are correct, it may be caused by poor network signal, it is recommended that you change the network environment, and you can also try to compare with other users around.
4. Please confirm whether the internal storage space of the mobile phone is sufficient, the storage location of MMS is in the internal storage space, if the space is insufficient, it cannot be received normally, it is recommended that you clean up the internal storage space and uninstall the software installed in the internal storage space that is not commonly used;
5. If you have the conditions, it is recommended to change to another SIM card to observe whether you can send and receive MMS messages normally, and it is not excluded that it is caused by the abnormality of your own SIM card;
6. If the above operations cannot be improved, it is recommended that you back up the fuselage data and perform a factory reset operation (Settings - Privacy - Master Reset) to observe whether it is improved.
If the problem still cannot be effectively solved, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.
You can access:
Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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1. First of all, the mobile phone should turn on the switch of the mobile data service network, and enter the "Settings--Wireless and Network--Mobile Network--Access Point Name" under whether there is an MMS access point, if not, it is recommended that you refer to this setting to add it.
Then restart your phone to see if you can receive MMS messages normally.
4. Is the internal storage space of the phone full? Because the MMS storage location is in the internal storage space, if it is full, clean up the internal storage space and uninstall the software installed in the internal storage space.
In the end, it still can't be solved, and it is recommended that you take the time to go to the after-sales repair station to see the specific situation.
Repair station address inquiry.
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Dear Lenovo users, hello!
According to your description of the problem, if you can't receive the message, this is generally caused by the software on the phone, please restore the phone to factory settings to solve the problem;
IDEA Forum:
Think Forum:
Lenovo Community:
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Then you have to see whether your mobile phone card is activated or not.
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We apologize for the inconvenience.
1. Since MMS is sent and received in the form of data traffic, please confirm that you have turned on the mobile data service network switch, and enter "Settings--More--Mobile Network--Access Point Name" to select the access point to the WAP access point, and check whether the MMS access point exists correctly, if you are not recommended to add it yourself, you can consult the operator's customer service (mobile customer service**: 10086; China Unicom customer service**: 10010), or set it up through third-party software, such as Hydra APN software, please restart the observation attempt after setting;
2. Check whether the capacity of sending and receiving MMS messages is too large (no more than 300k), for receiving, you can check the MMS settings in Messages - Settings;
3. Check whether the format of MMS is supported by the mobile phone (sound: ***, etc., **: gif, jpg, bmp, png);
4. If the above settings are correct, it may be caused by poor network signal, it is recommended that you change the network environment, and you can also try to compare with other users around;
5. If you have the conditions, it is recommended to change to another SIM card to observe whether you can send and receive MMS messages normally, and it is not excluded that it is caused by the abnormality of your own SIM card;
6. The above operations cannot be improved, it is recommended that you try to use factory reset, you can find the corresponding option by including the system settings - backup and reset. Since restoring factory settings will erase the original data information, it is recommended that you make a backup first, you can use the cloud service for cloud synchronization or you can back up the data on the computer through the Le Assistant, you can visit the cloud service official**.
Hele assistant official**.
If the problem still cannot be effectively solved, it is recommended that you contact Lenovo's authorized maintenance site in time, and hand it over to engineers for testing and maintenance, which you can visit.
Find the nearest site. The business hours of the maintenance site are usually from Monday to Sunday 9:00-18:00, except holidays, the local stations will be slightly adjusted according to their own operating conditions.
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Hello, thank you for choosing Lenovo products.
First, check to see if you've received a text message on your phone. You can use other numbers to send a short message to A678T to see if it can be received normally.
Furthermore, if the SMS has already been sent and the SMS cannot be received as you described, it may be that the SMS program is abnormal. You can go to the --- app --- all --- SMS and click Clear Data to operate. (Remember to back up the data of the short tape message).
Or, it could be an anomaly in the system. You can back up your important data and then restore it to factory settings, which can generally be solved.
If the problem persists, you need to go to your local Lenovo authorized repair station for specific testing. Service site inquiry.
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