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Hello dear Samsung users:
Based on your description, if your phone doesn't recognize the memory card, we recommend you:
1.Wipe the memory card contacts and put them back into your phone.
2.Turn off your phone and restart it.
3.Put the memory card into another phone and see if it can be used normally (check if the SD card is damaged).
4.Back up the data in the memory card, format the memory card and use it again.
5.Replace with a different memory card.
6.If a firmware update is available, update your phone to the latest version. Operation: Settings - About Device - System Update - Update.
7.Back up important data (contacts, **, notes, etc.) in your phone and factory reset your phone (Settings - Reset - Factory Reset).
If the problem persists, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung after-sales service center, and a professional engineer will help you test it.
It is recommended that you apply for "appointment to store" on Samsung's official website to enjoy priority repair services
After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.
Comments, suggestions, complaints, please click:
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Directly remove the SD card and reinstall it.
Method of factory reset:
1. Tap the app icon on your Samsung phone's desktop.
2. Tap the settings icon on the app interface.
3. In the settings interface, select the General tab, you can see the reset icon in the General tab, click the reset icon to enter the factory reset entrance of Samsung mobile phone.
4. You can see the factory reset on the reset interface.
5. Click Reset Device at the bottom of the factory reset interface to factory reset your Samsung phone.
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1.Under the Standby page, tap Applications.
2.Click Settings.
3.Click General.
4.Click Reset.
5.Tap Factory reset.
6.Click Reset device.
7.Click Delete all.
After completing the above operations, the phone will be successfully factory reset after the phone automatically restarts.
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2. Swipe up on the screen and tap [General Management].
3. Click [Reset].
4. Click [Factory Reset.]
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Samsung S3 phone factory reset method:
1.Back up important data from your phone, contacts, messages, **, memos, etc.
2.Settings - Reset Backup & Reset (Account - Reset) - Factory Reset (Some phones are set up by: Settings - Privacy - Factory Reset). Once the operation is complete, the machine will automatically restart.
Note: If the factory reset prompts a password, it is recommended:
1.If your phone has a lock screen passcode, enter the screen lock passcode.
2.If your phone has the reactivation lock feature turned on, please enter your Samsung account password.
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1.Charge with a cable charge for a while and try to turn it on, or replace a phone battery of the same model.
2.Take out the SIM card and SD card at the same time and try to power on again.
3.When you see the "Samsung" logo icon when you reboot the device, press and hold the [Menu Key] (Left Touch-sensitive Button) until the word "Safe Mode" appears in the lower left corner of the screen, then let go, back up data (e.g., contacts, SMS, **, etc.), and restore factory settings.
4.If you can't enter the safe mode or the problem persists after operation, it is recommended to bring the three-pack certificate of the mobile phone and send the mobile phone to the nearest Samsung service center for testing and repair.
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Hello dear Samsung users:
Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.
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Has the machine ever been restarted? If it still doesn't work, it may be that the SD card is damaged.
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If the memory card is not broken, it may not be plugged in properly, and there may be something wrong with the mobile phone system. However, it is generally a problem with the memory card.
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You can click the Next button in the lower right corner of the screen and follow the prompts of the setup wizard.
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Hello !
Problems with your Samsung Galaxy S4, it is recommended to try it by following these steps:
When the device is fully charged, after backing up data, press and hold the [Power Button] and [Volume +] buttons for 10 seconds with the device off (off).
After entering recovery mode, move the cursor with [Volume+], Volume-] (see figure below).
Operate 2-wipes again
Select Wipe Data Factory Reset > yes, home] to confirm.
Select wipe cache partition > yes , home] to confirm.
Select reboot system now > yes , home] to confirm.
After doing so, restart and you're done.
If the problem is not resolved after 2-wipes.
It is recommended to press and hold the [Power Button] and [Volume-] buttons for 10 seconds to enter the downloading mode
Connect to your PC and flash the official ROM repair system in Odin.
Hope this helps you!!
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Flash your phone to restore your previous phone.
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Dear Samsung users: According to your description, there may be a problem with the internal software program of the mobile phone, for the security of your mobile phone's data, it is recommended that you send your mobile phone to the nearest Samsung service center for testing as soon as possible, please click on the specific service center address query. >>>More
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