What happens if my phone is connected to a wireless network but can t access the Internet?

1. Check your phone's settings.

Check if there is a wifi icon in the status bar, or go to Settings --WLAN to see if the wifi has been successfully connected. In addition, go to Settings - Other Networks and Connections - Private DNS to see if private DNS is set, if it is enabled, it is recommended to set Private DNS to off and try again.

2. Check WiFi

Please compare whether the same wifi connection is normal with other mobile phones, and confirm whether it is the wifi or mobile phone. If it is due to Wi-Fi, please restart the wireless router to check. Some public Wi-Fi networks require browser authentication before they can connect to the Internet.

3. Check the network permissions.

Please go to iButler on your phone - Traffic Management Traffic Monitoring - Network Management or Settings Application and Permissions - Permission Management to check whether the application network permission has been enabled.

4. Check the environmental causes.

If the phone is far away from the router, although the wifi signal is displayed, it may not be able to access the Internet, it is recommended to adjust the distance between the phone and the router before trying.

5. Reset the network settings.

Go to Settings - System Management - Backup & Reset - Reset Network Settings - Select the corresponding SIM card - Reset Settings, and then use View.

Note: Resetting network settings resets Wi-Fi, mobile data, and Bluetooth connection records.

6. Reset all settings.

Go to Settings - System Administration - Backup & Reset - Restore all settings and follow the on-screen prompts.

If you are using a Huawei phone and can connect to Wi-Fi but cannot access the Internet, you can use the following methods to troubleshoot the problem:

1.If connected to other wifi is normal.

1) Please do not stay away from the router;

2) Please check whether the broadband account expires, restart the router and restart the phone before trying;

3) If the router has been set to the blacklist and whitelist, you need to check whether the MAC address of the mobile phone is added to the router, if the router does not set the blacklist and whitelist, please power off the router and restart the attempt.

2.If you connect to other wifi, you can't get online.

1) Please turn the WLAN switch back on and try to connect;

2) It is recommended to search for Restore Network Settings in Settings and follow the on-screen prompts to restore. (Note: This restores the Wi-Fi, mobile data, and Bluetooth connection records and deletes the Wi-Fi and Bluetooth connection records).

If the problem persists, we recommend that you back up your data (third-party apps such as QQ and WeChat need to be backed up separately) and bring your purchase voucher to the Huawei Customer Service Center for testing.

Check whether the IP address obtained by the mobile phone wifi is correct, there may be an error in address allocation, and there will be a problem that the connection is displayed, but the network cannot be connected.

The mobile phone can be connected to the router is only a necessary condition for surfing the Internet, and it is not sure that it can be connected to it, and it may not be possible to connect it, because the network is segmented, the router to the mobile phone (or computer, etc.), this is the last section, usually the probability of failure is small, the router is connected to the cat is a section, and the cat connection line (or optical fiber, etc.) is the first section, and the probability of failure here is greater.

Usually handled in this way, the computer is connected to the router to see if it can access the Internet, can be on, check the router settings, mobile phone settings, etc.; Can't get on.,That's the problem of those two paragraphs.,Look at the router settings or not.,Throw off the router and only connect the cat to see if you can access the Internet.,See if it's ......... through.

There is a problem with the router settings to see if you can get on the wire.

Enter the router background to check whether the Internet password is correct, check whether the network cable between the cat and the router is connected, check whether the power supply of the cat is turned on, and ask the business hall if the network is faulty.

Why does the mobile phone show that it is connected to WiFi, but it can't connect to the Internet?

The reasons why the mobile phone is connected to wireless wifi but cannot access the Internet are:

1. The wifi itself is a problem, and the wifi may not be connected normally, resulting in the inability to access the Internet.

2. Router problems, the router may be overheated or damaged.

3. Broadband arrears may lead to inability to access the Internet.

4. The wifi name contains Chinese, resulting in some mobile phones unable to connect to the Internet.

5. There may be a problem with the mobile phone system, which may cause the connection to wifi but the Internet cannot be accessed.

Suggested workaround:

1. Use other mobile phones or devices to connect to wifi to try whether you can access the Internet, and rule out the wifi itself.

2. Restart the router to try, or restore the router to factory settings, then dial up the Internet again, and reset the wifi according to the setup wizard, or change to a new router and dial up to connect to the Internet.

3. Contact broadband customer service to confirm whether there is any abnormality in the broadband account, such as arrears, recharge the broadband, and then dial up to connect.

4. If the wifi name contains Chinese, it is recommended to modify it to English or a combination of English and numbers before connecting.

5. If the above reasons are ruled out, it is likely to be a problem with the mobile phone system for a long time, it is recommended to restore the factory settings or flash the phone to see if it can solve the problem.

Check whether the router settings and WAN port are connected correctly.

There are many reasons why the mobile phone can not access the Internet, first check whether the mobile phone card is in arrears, if not, check whether it is a problem with the mobile phone settings, eliminate the above problems or not, you can only take the mobile phone to the repair shop to check.

Wi-Fi not available? What is the matter with the mobile phone wifi connected but not being able to access the Internet.

It should be caused by the strength of the signal received by the mobile phone, and the wireless network received by your mobile phone in your unit is too weak, and it is also impossible to access the Internet.