Can anyone tell us about the job of a hotel room attendant?

It's hard! You have to be prepared to endure hardships! Room attendants are usually required to make rooms, clean rooms, turn down ......If it is an international hotel, it is recommended to try it, there is more room for promotion, and you can learn a lot of things, and some hotels allow tipping, which is even better.

If it is a small hotel, it is not recommended to go to a small hotel.

If you are low, it is better to find a coffee shop.

Generally, the business hotel stipulates that there are 13 rooms a day, and each room needs about half an hour to clean; The resort hotel is about 10-12 rooms, the workload is still relatively large, at the beginning must be more tired, it depends on whether you can persevere.

If it is the work of room service and room cleaning, of course, it is tiring, especially in the first month, many newcomers often feel that they can't hold it in the first month and leave. In fact, this work is like doing housework and cleaning at home, the difference is that it must be done according to the operating specifications and quality requirements of the hotel.

The entry threshold for hotel room attendants is relatively low, and the requirements for job responsibility are high. The feeling of tiredness varies from person to person, but if you survive for a month, you will slowly adapt and achieve the point where practice makes perfect.

Hotel room attendants are generally very good to do, and the service industry does not have high requirements for physical strength and ability in addition to testing mentality and patience.

What does a hotel room attendant do:

1. Greet guests at the assigned post, pay attention to the dining situation of the guests, obey the assignment of the boss, and provide good service for the guests.

2. Do a good job in accordance with the working procedures and standards, such as changing the tablecloth, setting the table, cleaning up the tableware, preparing the tableware and cleaning and hygiene.

3. Go to the warehouse to pick up daily necessities on time every day (the foreman can be responsible for or accept the foreman's explanation).

4. Understand the daily ** dishes and drinks to introduce to the guests.

5. Serve food, divide dishes, pour wine, change tableware, and serve guests for dining.

6. Pay attention to the dishes ordered by the guests. Try to help guests solve all kinds of problems in the dining process. If you can't solve it yourself, you can reflect it in time and ask the foreman.

7. Try to avoid damage to the utensils, handle them gently, and make yourself responsible.

8. Responsible for the finishing work after the meal, clean and sanitation on duty, and hand over well. <>

2.Responsible for guest service in guest rooms, floors and related areas. Ensure that the cleaning and housekeeping work carried out is in accordance with the hotel's requirements.

3.To provide guests with clean rooms and environment and provide excellent service.

4.Responsible to the Housekeeping Supervisor. Accept the tasks assigned by the housekeeping supervisor and the hotel's on-duty management.

Star hotel rating criteria.

According to China's star hotel evaluation standards, China's hotel levels are divided into one-star, two-star, three-star, four-star, five-star and platinum five-star.

One-star hotels should have heating and refrigeration equipment; 16 hours**Hot water. Two-star hotels also need to have a wake-up service. Three-star also needs to have a full-time bellman, a special luggage cart, 18 hours to provide luggage service for guests.

Four-star hotels need to have ** air conditioning (except villa-style resort hotels); 18-hour foreign currency exchange service; There is a minibar in the room. In addition to the luxurious interior decoration of the five-star hotel, there are at least 40 rooms (suites); The interior is covered with high-quality carpets or upholstered with high-quality wood floors or other high-quality materials; Each room is equipped with a miniature safe; There is an emergency room.

Room attendant mainly refers to:Service personnel who provide cleaning of guest houses or hotel rooms and provide daily assistance to residents.

Its main tasks include: cleaning and inspecting guest rooms, replenishing supplies, providing services to guests, using and maintaining cleaning supplies, inspecting guests' leftovers and valuables in guest rooms, and ensuring the safety of work areas.

The position of room attendant is more demanding, requiring barrier-free communication in English, and in addition to providing services to guests, it is also necessary to promote related consumer products such as various snacks, coffee, drinks and shore excursion services to guests in the responsible area.

The basic salary and tips will be relatively high, and the corresponding requirements are also the most stringent, so it is recommended that students who do not have relevant work experience and are not very good at English do not choose for the first time.