How to retain customers in the marinated vegetable franchise store, and what to do if the marinated

In order to retain customers and ensure stable sales performance, we must understand what are the expectations and needs of customers? In order to build customer loyalty, the level and quality of shopping guide service must be improved, and customers are very satisfied; If the service level does not meet the customer's expectations, then the service level is good, and the guest will be dissatisfied.

In order to improve customer satisfaction at a given level of service, lo-mei franchisees must actively manage customer expectations. Grasp the needs of customers and provide personalized services for customers. You can truly enjoy the warmth, comfort and convenience of home.

If you want to retain customers, you must actively listen to customers' opinions and suggestions, and properly handle customer complaints.

The more satisfied the guests, the more stable you can stand in the industry, you must establish the standard procedures for the service of the lo-mei franchise store, each link must be standardized when formulating the service procedures, and the task of the management personnel is to implement and control the procedures, especially to grasp the weak links between the various sets of procedures, and unify the standards in order to make consumers satisfied! For more information, please pay attention to the franchise first network.

To start a business and open a lo-mei franchise store, customers are the long-term driving force for the development of the store, so the store must seize customers. Lo mei franchisees should know how to use modern information technology to strengthen customer information management to achieve the purpose of further strengthening customer satisfaction and loyalty, and to maintain communication with customers after purchase is to further improve customer loyalty.

Location: Delicatessen are generally located in large communities, markets, residential areas with high occupancy rates, etc. Places with a lot of foot traffic are preferred.

Decoration: To make guests feel comfortable, the signboard should be bright and eye-catching.

Hygiene: The dishes should be placed neatly, the utensils used should be clean, and there should be no debris stacked.

Taste: Suit local tastes and keep customers coming back. The basic flavors of lo-mei include five-spice, sauce-flavored, spicy, etc., and at present, young people have the highest consumption power, and they like spicy duck neck, duck head, etc. the most.

Service: Be smiling and friendly, and strive to remember the consumption habits of each guest. There is no shortage of catties and two, and honest management.

If the above points can be done well, I believe that the business will not be bad.

Summary. Kiss <>

I'm glad to answer for you: If you want to develop a franchise business, you can consider the following steps:1

Formulate a franchise plan: formulate a specific franchise plan, including brand positioning, franchise fees, qualifications, products, etc. 2.

Recruit franchisees: Looking for merchants who are interested in joining, they can promote their franchise projects through brand promotion, advertising, etc. 3.

Provide comprehensive training: Provide comprehensive training and guidance for franchisees, including business management, product production, brand promotion, etc., to ensure that they can run their business smoothly. 4.

Provide support services: Provide franchisees with a variety of support and services, such as sales promotion, technical consulting, logistics and distribution, etc. <>

What should I do if the braised vegetable shop business is good and wants to develop a franchise.

Kiss <>

I'm glad to answer for you: If you want to develop a franchise business, you can consider the following steps:1

Formulate a franchise plan: formulate a specific franchise plan, including brand positioning, franchise fee, qualifications, products, etc. 2.

Recruit franchisees: Looking for merchants who are interested in joining, they can promote their franchise projects through brand promotion, advertising, etc. 3.

Provide comprehensive training: Provide comprehensive training and guidance for franchisees, including business management, product production, brand promotion, etc., to ensure that they can run their business smoothly. 4.

Provide support services: Provide franchisees with a variety of support and services, such as sales promotion, technical belt chain mold consulting, logistics and distribution, etc. <>

Kiss <>

The expansion of re-infiltration is as follows, the establishment of a sound regulatory mechanism between franchisees and the headquarters to ensure that all franchisees can operate in accordance with the standards of the headquarters, it should be noted that the development of franchise business needs to have a certain strength and experience accumulation, and at the same time need to choose the right franchisee to cooperate. You also need to make sure that your products and services are competitive and attractive enough in the market. [Big Slow Letter Safflower] <>

Precautions for joining the lo-mei shop 1, industry prospects:

Many franchisees blindly invest when they see that a certain industry is making money. As everyone knows, the prospects of some industries are not so optimistic once analyzed. When choosing an industry to join, it is best to fully understand and analyze the current situation and prospects of the industry before making a decision.

Precautions for joining a lo-mei shop 2, brand selection:

Precautions for joining a lo-mei shop 3, the threshold for joining:

Many people know the saying "pie doesn't fall from the sky", but when it comes to real problems, they often ignore this fact. Many franchisees always feel that the lower the threshold for joining when choosing a franchise store, the better, in fact, this is not the case. When franchisees encounter such a low threshold or zero franchise fee brand, they must be vigilant and beware of falling into the trap of joining.

If there are investors in the lo mei franchise market who think that it is easy to operate a chain of lo mei franchise stores and it is not difficult to manage a chain of lo mei franchise stores, then it is difficult for the owner to make a profit through the lo mei franchise industry or the lo mei franchise market. Only the owners of chain lo mei stores can make a profit through the lo mei franchise industry and make money through chain lo mei franchise stores.

Joining a lo-mei shop is more suitable for those who have spare money, or have a lot of business, and can't afford to take care of a certain business. But joining has a fatal weakness, that is, the technology is controlled in the hands of the head office, for the franchise branches, their own space is relatively small, so I think that if you do not have much money, and your region and the consumption concept of the headquarters is relatively different, you want to have more personal space in the future, I do not recommend joining, after all, the funds are paid, and the control is not in their own hands, there is always a feeling of being controlled, and the stretch space is very limited.

The meaning of joining. In fact, the popular point of joining is that "it is good to enjoy the shade under the big tree" is to play a well-known brand, so that we will have a group of loyal customers at the beginning of the opening, and the future development will be smooth.

Franchise fee. The franchise fee is available to every franchise store, there are high and low, relatively speaking, the franchise fee with low brand awareness is also low, and the franchise fee with high brand awareness is also high, which can be chosen according to your own economic situation, I will not say much here.

Choice of franchise store. This is actually a question that many people are more concerned about, in the end should choose a small reputation or a high reputation, in fact, which one is quite a gamble, the well-known win rate is relatively large, the popularity of the small winning odds is relatively large, each has its own benefits, my personal feeling is to find a little less well-known franchise store, because they are just starting out so they will be more attentive, more responsible, like some of the very well-known may appear' The phenomenon of the shopkeeper bullying customers, in this way, there may be many conflicts in the later stage, and the gains outweigh the losses;It is also best to join a franchise store that is closer to you, so that any problems can be solved as soon as possible.

This aspect of equipment is generally the higher the franchise fee, the more complete the equipment, and the franchise store is its unique taste, there is a supporting equipment, of course, better, if there is not so much money to buy equipment, then you can buy the front desk and affect the taste of the equipment, other equipment with cheap alternatives, and so on the strength to replace.

Training. Training is a project that every franchise store has, the only difference is the different training locations, some are in the headquarters, in the training classroom to learn, and some in the direct store; Many people feel that they should study at the headquarters, and feel that they should learn to 'drop the price' in the direct store, but in fact, I personally think that it is better to study in the direct store than in the so-called 'headquarters' to study, because now there are many leather bag companies in the headquarters training this 'noble' guise to recruit franchisees everywhere, franchisees give money 'they' don't care, something happens back and forth' Kicking the ball', and learning in the directly operated store can not only intuitively see the business status of the store, but also refer to the store address selection, decoration style, service mode, customer relationship handling and so on of the directly operated store, so I feel that training in the directly operated store is better than training and learning in the 'headquarters'.

Project. Choosing a franchise store also depends on what he can bring you, the more things we ration, the more worry-free we are, this 'thing' is best to have some 'soft investment', such as kitchen design drawings, decoration style, etc., of course, these things have the best, no and can not be forced.

Welfare. Each franchise store has more or less benefits, generally for the reimbursement of travel expenses, food and accommodation during training, which can be fought for according to the specific situation, so I will not explain much here.

The above is some of my experience, now to share with you, I wish everyone can find a happy franchise store, if you can't find it, you can go to Chadlux, this is a new franchise store, I do this, and now the income is also very satisfied.

A few precautions for franchisees:

The success rate of franchise stores: to investigate the operation of other franchise stores of the same system, if a franchise system closes the store, we must be cautious; If there are multiple store closures in a franchise system, whether it is a mistake of self-employment or any other reason, you should consider giving up. Because a mature franchise system requires a long period of experience accumulation and the continuous improvement of the management system, there are not many cases of store closure under the condition of normal operation.

Franchise store entry threshold: if a franchise store to join the threshold is very low, there are no requirements, as long as you pay the franchise fee to join and business, in this case you must think twice, in fact, this can basically be said to be a kind of name business, franchisees almost do not get any professional training and management, technical, personnel and financial support.

Franchise management system: This is the most important issue for those who are involved in franchise stores. At present, there are some people in the market who are eager to expand the franchise on the project not long ago, the purpose is not to establish a perfect franchise system, but to quickly earn the cost of joining, and then leave it alone, or have no ability to manage it at all.

If a franchise system can not provide very specific franchise planning, pre-training and on-the-job retraining, perfect management system and back-up mechanism, detailed and standardized business operation manual, stable and standardized supply system, etc., such a franchise system is not suitable for consideration.

Direct contact with the head office: If you want to invest in the franchise store, you should contact the head office directly, or contact the local head office, and can not go through a third party to sign any documents, otherwise you can not protect the rights and treatment you deserve, and pay unreasonable fees.

Whether the franchise fee is reasonable: whether the franchise fee is reasonable, first of all, it depends on whether the popularity and management system of the franchise enterprise is sound, and at the same time depends on the conditions provided by the franchise enterprise, including hardware and software support, etc., the most important thing is to see the return on investment, with reference to the rate of return of other franchise stores, if you feel that the return rate of the franchise store in this system meets your own requirements, then the franchise fee is basically reasonable. Usually each franchise enterprise has its own franchise fee standard, which is generally non-negotiable.

Look at the amount, taste, marketing methods, etc.

1. Choose the right brand.

The first thing is to choose the right brand and product, if you can't even grasp the most important point, it is also versatile, then you need to observe here, there are many types of brand pickled vegetable products, how the taste of the product is, whether you can learn it, whether the later service can be in place, these are all things you must carefully investigate, you may wish to go to the Internet to learn about it.

2. Store location.

For example, next to the gate of a large property community, in a vegetable market, at an intersection, or in an urban village in general, such places are more suitable, and there are places with relatively few competitors. It's not easy to do if the competition is too big.

China's No. 1 Franchise Alumni Association.

3. Publicity and marketing.

Open a store you have to attract customers, old customers have nothing to say, for people who have not eaten your braised vegetables, you don't have a good publicity, how can you attract more people, occasionally do activities, buy as much as you give away, settle accounts yourself, you won't lose money, it's okay to make a little less, the main thing is to increase popularity.

4. Service. Service is the user's experience, the impression of your store, the so-called smiling face to welcome customers, you always smile at the customer, he is a stone can let you cover the heat, and the customer to talk, chat, this is good. Only if you treat the customer as a friend, the customer can buy again. The reason why Haidilao is so successful is that his service is incomparable to other hot pots.

In fact, his hot pot really doesn't have much specialty, but his service can really amaze you.

5. Environment. The first impact of a good environment is also very deep, if your store is dirty, and the braised vegetables are also messy, for others will not trust much. Maintaining the environment, being healthy and clean is what people are pursuing now.