Does the partner enterprise collaboration software have knowledge management functions? Have you eve

I'm glad to help you, these days we just test the partner platform again, the partner is divided into three parts, the first is communication, the second is project collaboration, the third is knowledge management, because you are asking about knowledge management, then I will directly express my personal opinion to you, the knowledge management of partners is still very good, take the wiki way, realize multi-person functions, and the versions can also be compared, I have tried a few, this is very good, At the same time, partners are stored based on the organizational structure, and the permission settings are also very flexible. It is more suitable for our medium-sized enterprises, enterprises with permission restrictions, we are still among the testing partners, we can work together if you have any questions, I hope to help you.

If you need both collaborative office and knowledge management function, it is recommended that you use the task collaboration software OGEAR, which can not only work collaboratively, but also provide strong project management capabilities and knowledge asset library, which is very easy to use, and our R&D department is now using it!

I'm using it, to be honest, it will be very uncomfortable at first, it is forced by the company, but after using it for a while, I feel better and better, especially tasks, projects, and reports, which are very effective for people like me who have procrastination and laziness.

As for the function of knowledge management, there are some and they are doing well, but we don't use them much for the time being.

The service links involved in the enterprise are long, and there are many related departments. For example, the operation and maintenance needs, financial payment needs, contract invoices and other issues raised by customers need to be handled by different departments. However, the traditional mode of the enterprise mainly uses manual docking methods such as QQ and QQ, which has many drawbacks.

Manual docking service is time-consuming, the communication cost is very high, and the information is difficult to be symmetrical in time.

Personnel service pressure is high, the work content is cumbersome, and there is basically no innovation, which leads to the overall work enthusiasm of the service team is not high, and it is easy to have the situation of "work burnout affecting efficiency" Some work needs to be completed by multiple departments at the same time, but each department has its own system and is difficult to coordinate.

Manual feedback problems, implementation is prone to mistakes, completely depends on the sense of responsibility and attitude of the docking person, disputes occur from time to time.

Once there is a problem in one link, it is likely to put the entire enterprise operation in jeopardy, and it is more likely to cause the security risk of data leakage.

Want to find the right collaboration tool for you among the many enterprise collaboration software?

1. Convenient work order service.

After-sales operation and maintenance is an indispensable part of the process of connecting enterprises and customers. In order to provide customers with better services, the work order system manages the service needs of users in a unified manner, and provides intelligent services. The system can set up a quick reply template to quickly provide solutions to common problems.

2. Efficient matching and service segmentation.

In the ticketing system, services are managed in a subdivided manner. According to the different problems reported by users, they can be divided into different types of tickets, such as business technology and ICP filing. By setting permissions for personnel in different departments, different types of work orders will be automatically assigned to the corresponding personnel, eliminating the need for manual feedback, which not only ensures the professionalism and timeliness of the service, but also helps to ensure data security.

3. Efficient collaboration and open up service links.

The work order list displays the processing progress in real time to help service personnel better follow up and provide service. The work order evaluation function can be used as a reference for the work evaluation of service personnel to promote employees to improve their service awareness.

The main server can also transmit data to the site to achieve data synchronization. Functions can also be implemented in modules (sites).

Collaboration software can help businesses work more efficiently.

It can achieve paperless office and environmental protection.

Of course, it can reduce office costs.

Taking Yunnan Yuanxin Technology's collaborative management software as an example, its functions cover all aspects of daily work, from contracts, official announcements, briefing systems to administrative office management, etc., to solve the three major problems of information islands, application islands and resource islands, to achieve information collaboration, business collaboration and resource collaboration, and give full play to the "combat effectiveness" of enterprises.

The role of collaborative software:

1. Make the business process, standardization and fixation of the enterprise, so that the work of the employees of the enterprise is more efficient and meaningful (get rid of the cumbersome low-level labor), be more professional, reduce the error rate, and improve the operational efficiency and effect of the enterprise.

2. Make the managers of the enterprise have a clearer understanding of the operation of the enterprise and provide strong support for the management of the enterprise.

3. Make the data of personnel, administration, finance, production, production and sales of the enterprise unified, so that managers can make decisions and analyze on the basis of real data, and avoid the risks and losses caused by blind decision-making.