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If you choose self-pickup ticket.
1.If the ticket has not been collected and the time before departure is more than 3 hours, the member name can be logged in and apply for a refund in the "My Iron Friend" and "Train Ticket Order", and the refund service time is 09:00-20:00
2.**Successful, the ticket has been collected or the time before departure is less than 3 hours, you need to bring the original valid ID of the passenger used to purchase the ticket and the train ticket to the refund window of the railway station before departure.
2.For a refund of a delivery ticket, please bring the original valid ID used to purchase the ticket and the train ticket at the refund window of the railway station before departure.
3.The railway bureau will charge a refund fee of 5%-20% for each ticket, so it is recommended that you apply as soon as possible.
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1. There are two ways to refund a ticket on Tieyou's website.
2. One is after the order is placed, but there is no ticket, in this case, you can cancel the order by yourself, or call customer service ** 021-22268888 to ask the customer service staff to help cancel, Tieyou Network will return the full amount of money to Alipay or remittance within 24 hours, and return the full amount to the customer's bank account at that time in 3-5 working days.
3. The other is after the order is placed, and the ticket has been successfully issued, the customer must get the ticket by himself, before departure, with the relevant documents (the original is required to handle) and the train ticket to the departure station or the place of ticket collection of the local Fanxiang railway station refund window, in addition, the refund needs to charge 5% of the handling fee. Refunds will be made within 20 working days and will be refunded to the original channel. After the ticket is refunded, call the customer service **021-22268888 and ask the customer service staff to help you refund the insurance.
4. Tieyou Network.
Tieyou.com (formerly known as Jiujiu Ticketing Network),"Iron Friends Network"The management of the bulk code team brings together outstanding talents in China's IT industry, ticketing industry and logistics industry, with advanced IT technology and service concepts, with the Internet as a platform, efficient integration of offline train ticketing services, logistics services and ticketing information consulting services, and the original one-stop service business of national train tickets, which is the leading professional platform for online train ticket services in China.
5. Company profile.
In the past two years, Tieyou.com has developed into a leader in the industry, with a service network covering most cities in China, and is determined to buy national train tickets for the people of the country. Up to now, Jiujiu Ticketing Network has successfully purchased train tickets for more than 800,000 users, with more than 3 million registered users and 200 million monthly service users. Provide a full range of train tickets**, train schedule inquiry, train number inquiry, remaining ticket inquiry and other services for users across the country.
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1. After logging in to buy tickets**, find the order information for buying tickets, and see if there is a refund button.
2. If there is no refund button, you can go directly to the departure bus station to collect the ticket and then refund the ticket Zhaozhou, and the handling fee is generally 5%.
Tieyou Network Service Center I-56I5-9923
Tieyou Network Service Center I-56I5-9923 >>>More
Refund without a ticket: If there is no ticket, we will refund the full amount to the payment platform you selected at the time of payment within 1 working day, and they will refund to your payment account according to its regulations. >>>More
30 days in advance, but you won't get a reply with or without tickets until the pre-sale period.
Hello, thank you for your attention to Tieyou.com. During the suspension of refunds for the Spring Festival, you can bring the original valid ID and train ticket used to purchase the ticket to the refund window of the railway station before departure. At present**, the refund function has been restored, and the refund process is as follows: >>>More
Certainly unreliable, in general, the money is never returned. I haven't been to this **, but my classmate once wanted to buy an e-book, Hanwang's. It is also a requirement that the money will be shipped when it arrives. >>>More