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1. Putonghua standard; Strong affinity;
2. Have good communication skills and learning ability;
3. Work conscientiously and steadfastly, be honest and sincere; High sense of work and good team spirit;
Liang Zheng, the sales clerk, is responsible as follows:
1. Master the structure, function, technical indicators and project cost of the real estate, be able to provide customers with reasonable suggestions, and skillfully solve the problems raised by customers;
2. Be good at rhetoric without exaggeration, treat people with sincerity, maintain good relations with customers, and establish a good image for enterprises and real estate;
3. Obey the work arrangement, work proactively, have a pioneering spirit, and lose no time in promoting corporate real estate.
Tips for sales staff to talk to customers.
1. Introduce yourself – I am Welcome.
2. Etiquette of introduction - please let me introduce you
3. How to address the guest - women call them "Miss", and men call them "Mr. (you can call them" (you can call them "Teacher") after asking the guests their surnames, remember to call them "Mr. or Miss" from time to time during conversations
4. Introduce the real estate - first introduce the current purchase of the real estate, such as Zhao regret: "trade fair discounts, etc., so that customers know that the current purchase is the best time. ——Introduce the advantages of the real estate first, such as:
It is well planned, there is a scale, the existing building has been occupied, and so on. ——When the guest mentions other real estate, you may wish to directly compare their strengths and weaknesses with them, and praise them (but say less), 'When the guest mentions some shortcomings of this project, such as: the current comparison with the garden before handing over the maturity, etc., it should be admitted, but it shows that the prospects here are good, the quality of the real estate is high, the slag is better prepared, and so on.
5, the transaction by the customer rejected to start the sale is often from the customer rejection, the more the customer talks about the real estate, the performance he (she) has been very aware of the real estate, if the salesman can solve the customer's objections, the chance of the transaction will also be greatly increased, please remember that "is the transaction obstacle, but also the transaction signal", the customer most often put forward "I don't need to buy the house now, I have no money, the property price is too high, the quality is not good, the transportation is inconvenient", etc., the solution can be divided into: first, in the customer objection has not yet been raised when the answer; second, to raise objections and answer them immediately; thirdly, it is implied or expressed after a certain period of time after the objection is filed; Fourth, no.
6. To induce the customer's desire to subscribe, you can consider repeating the discount and indicating that the opportunity cannot be missed (for example: there is no discount after now, there is no such a good house type to choose, etc.).
7. When customers talk, they should test their subscription desire from time to time.
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This is not fixed, but also divided into the nature of the property.
Most of the basic salary of the sales type real estate is 2500-3500 yuan per month, and the point is raised around (the jump point is different depending on the project, and the jump point can be doubled to about 2-3).
Unsalable real estate or special high-point real estate 3500-5000 yuan per month, and the lifting point can be higher to 4-8.
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Good image and temperament, high school or college diploma or above, basic computer office operation, good communication skills (convenient for selling), able to endure hardships (mainly sometimes need to look at real estate), and have a spirit of cooperation.
Salary: about 1500 (depending on your city) + commission (+ year-end bonus +. The more regular ones will buy you five insurances and one housing fund after the probation period.
Men and women are not limited, basically the shift time is generally more than 9 hours, depending on your business volume will be longer, of course, the salary will be higher, generally divided into two or three shifts, these you have to be specific to the interview company to ask, the rules and regulations of each company are different.
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The monthly income of a first-hand house salesperson (hereinafter referred to as a salesperson) is mainly composed of three parts: basic salary + commission + bonus. The basic salary is relatively fixed, generally about 1500-1800 yuan per month for junior salesmen, and about 1800-2400 yuan for supervisors.
The bonus is basically a management and control tool of the development company for the sales staff, and it will be settled on a monthly, quarterly, and annual basis. Usually only 70% or 80% of the bonus is given to the salesperson, and some do not settle the bonus until the development is completely completed. This allows for effective management of sales staff and also prevents staff attrition.
The commission formed according to the performance of their own sales of real estate is the majority of the income of the salesperson. At present, the gradient of sales staff performance commission in Jinan is relatively large, from 8/10,000 to 8/1,000, a gap of 10 times.
Requirements: Male or female, basically the shift time is generally more than 9 hours, depending on your business volume will be longer, of course, the salary will be higher, generally divided into two or three shifts, these you have to be specific to the interview company to ask, the rules and regulations of each company are different.
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To be a sales person, you need to have:
1. Loyalty. The main purpose of this project is to let the sales staff understand the company, identify with the company's business philosophy and integrate into the company's corporate culture, so as to establish the service tenet of "creating profits for the enterprise and reducing the risk of home purchase for customers", and cultivate a warm and cordial service attitude and dedicated and meticulous service spirit.
The main learning contents are: company background, the company's target image in the public, the company's philosophy and spirit, the company's promotion goals and development goals (to establish employees' confidence in the company), the company's rules and regulations (to determine the code of conduct and set sales staff income targets).
2. Professional knowledge. This is the key to achieving the transformation from "salesperson" to "real estate consultant". It is the focus of learning to be afraid, and it can be divided into four parts:
First, the basic knowledge of real estate includes basic concepts (location, floor height, net height, floor area ratio, floor area distance, surface width, depth, etc.), laws and regulations, mortgage payment rate, etc.; The second is the details of the real estate (including scale, positioning, facilities, **, house type, main selling points), surrounding environment and public facilities, traffic conditions, and urban development planning of the region; the third is the analysis and judgment of competitive real estate; The fourth is property management learning (service content, management guidelines, public contract).
3. Sales skills. It is also a service skill, the main purpose of which is to improve the sales staff's on-site observation ability, on-site communication ability, and on-site grasp ability, so as to improve the probability of transaction and promote the overall sales performance. These include:
Answering negotiation skills, answering skills with questions, asking about the needs of guest rooms, economic status, expectations, etc., receiving (dialing) skills, sales skills, language skills, body language skills, customer psychological analysis, "forcing (forcing customers) to order" skills, skills to grasp the atmosphere of the exhibition venue, and skills of going out to visit.
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Just buy a copy of Wang Li's "Poetry Rhythm" and take a look, it's not difficult to get started. Also, if you learn to compose poems and fill in the lyrics, please use the new rhyme, for details, please refer to the "Chinese New Rhyme", and the flat water rhyme of "Poetry Rhythm" can be ignored. It's easy to distinguish between ancient and modern sounds.